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Pier House

3.5 star property
Enjoy ocean views on the revitalized terrace while sipping drinks from the bar.

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Photo gallery for Pier House

Spa
Restaurant
Deluxe Double Room, 1 King Bed, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Exterior
Revitalized in 2024, Pier House offers a seaside escape with a bar, restaurant, and outdoor furniture. Take in the ocean views from the terrace or connect to WiFi in your room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (5)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Terrace
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Digital TV service
  • Free toiletries
The current price is $166
includes taxes & fees
$138 per night
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Sea View

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 172 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Cabin

Standard Cabin | Desk, iron/ironing board, free WiFi, bed sheets

Standard Cabin

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 49 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Harbor View

Deluxe Double Room, 1 King Bed, Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 King Bed, Harbor View

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 172 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed, Partial Sea View

Premium Double Room, 1 King Bed, Partial Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room, 1 King Bed, Partial Sea View

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 172 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

Highlights

Heating
Smart TV
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ

What's nearby

  • Charlestown Harbour - 1 min walk
  • Duporth Beach - 11 min walk
  • Porthpean Beach - 9 min drive
  • Lost Gardens of Heligan - 10 min drive
  • Eden Project - 12 min drive

Getting around

  • Newquay (NQY-Newquay Cornwall) - 28 min drive
  • St Austell Station - 8 min drive
  • St Austell (USX-St Austell Train Station) - 9 min drive
  • Par (PCW-Par Train Station) - 13 min drive

Restaurants

  • ‪St Austell Brewery - ‬5 min drive
  • ‪Hicks Bar St Austell Brewery - ‬5 min drive
  • ‪Poltair Park Cafe - ‬5 min drive
  • ‪Francines Fish - ‬3 min drive
  • ‪The Brit - ‬3 min drive

About this property

Pier House

At Pier House, you'll be within a 15-minute drive of Eden Project. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 150 ft (GBP 8.00 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby

Services

  • Front desk (limited hours)

Facilities

  • Terrace
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Parking

  • Parking is available nearby and costs GBP 8.00 per day (150 ft away)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Does Pier House offer free cancellation for a full refund?

Yes, Pier House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pier House?

Sorry, pets aren't allowed.

Is parking offered on site at Pier House?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Pier House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:30 AM.

Are there restaurants at or near Pier House?

Yes, there's an onsite restaurant.

What's the area around Pier House like?

Pier House is a short 1-minute walk from Charlestown Harbour and 11 minutes' walk from Duporth Beach.

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Pier House Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Top hotel and proper pub
Amazing hotel and staff with a great view of the harbour Room was luxurious again with views in room touches excellent
Mark, 2-night trip

10/10 Exceptional

Lovely accommodation-lovely staff and a great breakfast !
Karen, 2-night trip

10/10 Exceptional

Lovely hotel with excellent food
What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Karen, 1-night trip

10/10 Exceptional

Tranquility and friendliness ...
A beautiful room and very attentive staff made my visit just lovely. The breakfast was delicious and evening bar staff very friendly. I will absolutely come again with my husband. Thank you all ...
Sun setting over the harbour outside the hotel ...
A beautifully decorated and peaceful room ...
DJ, 1-night trip

10/10 Exceptional

Fantastic Hotel matched with an incredible location
Luke, 1-night trip

10/10 Exceptional

A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.
Paul, 2-night trip

10/10 Exceptional

A beautiful hotel in a stunning location.
Neil, 1-night trip

10/10 Exceptional

Our room was lovely, clean and comfortable with everything we needed and more.
Liza, 2-night trip

10/10 Exceptional

My first stay since the rebuild of the hotel. Rooms now have the wow factor as does the bar area. Parking is local and free. The property is right on the harbour side some rooms having views out to sea.
Christopher, 1-night trip

10/10 Exceptional

Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Dawn, 3-night trip

10/10 Exceptional

We liked everything. The staff were very friendly and helpful, the check in was good, the food good, the room good and the bedding and towels superb! I'm sure we'll be back. Thank you, Mary Stephenson
Mary, 2-night trip

10/10 Exceptional

Excellant place to stop
This has just been refurbished, to an excellant standard. The food is excellant too, this is how hotels should be. The rooms have all been refurbished to a very high standard, & very stylish. Worth noting that I got upgraded to a suite, pity I wasn’t staying longer
Kevin, 1-night trip

10/10 Exceptional

The hotel staff were all so friendly and the room cleanliness and style was amazing! The DAB radio in the room was a great touch, we listened to it in the mornings when waking up and when getting ready to go down for dinner! The food was delicious, including the breakfast!
Louis, 3-night trip

10/10 Exceptional

Lovely hotel, very clean. Friendly staff. Amazing food. Would definitely recommend.
Charlotte, 1-night trip

8/10 Very good

Can't beat this location
Fantastic location, parking just up the street (my low van doesn't like the very cobbled car park). Food great, staff great. Lots of cool extras like dryrobe and beach bag in room.
Nicola, 1-night trip

10/10 Exceptional

Excellent stay at The Pier House! Staff was extremely helpful with suggestions on things to do in the area. Beautiful setting on the Harbor. We had 3 meals there- lunch, dinner and breakfast that were just ok. A little disappointed in that part. But otherwise a very nice stay and excellent service by staff!
Jan, 1-night trip

10/10 Exceptional

Relaxing stay
Couple of days break to unwind and recharge our batteries. Room was clean and nothing was too much trouble.
ROSEMARY, 2-night trip

10/10 Exceptional

First morning at breakfast it was a little disappointing, we went down at 9am and the buffet was basically gone! We went down earlier the next couple of days and it was so much better. Room was perfect, and the area was great.
Stephen, 3-night trip

10/10 Exceptional

What an absolute gem! It’s a shame we only stayed for one night. The room was beautifully decorated, clean and had everything you could possibly need and more, shower was superb. All staff were very friendly and helpful. Plenty of choice for breakfast, which was delicious. If we ever come back to Charlestown I wouldn’t even consider staying anywhere else but Pier House. Thank you for making us feel like home.
Kristina, 1-night trip

8/10 Very good

Charleston Trip at The Pier House
great stay at The Pier House..... confortable bed lovely little touches like 2 free korevs in the fridge, changing robes to borrow and treats for my dog. room was quite warm as window didnt open much but a fan was quickly provided which helped.
laura, 1-night trip

10/10 Exceptional

Fab stay, lovely staff, great food and wonderful sea views from the room.
Alan, 2-night trip

10/10 Exceptional

Large comfortable bed, good thick curtains (I like it dark!) Roomy shower too with rain Forest and hand held shower. Wonderful views and excellent sun terrace, superb breakfast choice, pancakes were amazing. Plus I absolutely loved all the paintings and decor style, lovely relaxed feel. Would definitely go again. (I already knew Charlestown well)
Tonia, 2-night trip

10/10 Exceptional

Room with a fantastic view
Gicen the stay was booked very last minute we could not have chosen better. On arrival Will was very helpful with checkin. The room with uts sea view was wonderful and worth every penny. Comfy bed, modern bathroom, well stocked mini bar. Restaurant foid was of a high standard. Room 21 is tge room
Andrew, 1-night trip

10/10 Exceptional

Great Hotel this was our second stay
Glyn, 2-night trip

10/10 Exceptional

Staff friendly, food good & setting outstanding
Michael, 3-night trip