Located in the heart of Downtown Guayaquil, Hotel Palace Guayaquil offers a luxurious retreat. Fuel up at the on-site coffee shop, stay active with a gym session or get some work done at the 24-hour business center. With free WiFi and helpful staff by your side, you're set for an unforgettable experience.
Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 9 min drive
Duran Train Station - 11 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
Wendy's 9 de Octubre - 3 min walk
Pasteles & Compañía - 2 min walk
McDonald's - 2 min walk
La Tablita del Tártaro - 2 min walk
Le Croissant - 3 min walk
About this property
Hotel Palace Guayaquil
Hotel Palace Guayaquil is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Palace Restaurante, which serves breakfast, lunch and dinner. Also, this hotel is within a short drive of U.S. Consulate General. Fellow travellers say good things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
95 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
On-site garage
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle within 5.00 km*
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
Working away
24-hour business centre
4 meeting rooms
Computer station
Conference centre (1722 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1958
Safe-deposit box at front desk
Fitness centre
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Palace Restaurante – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 12 for children
Airport shuttle service is offered for an extra charge of USD 12 per vehicle (return. Maximum occupancy 4)
Local area shuttle and shopping centre shuttle services are offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 36.6 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Also known as
Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil
Frequently asked questions
Does Hotel Palace Guayaquil offer free cancellation for a full refund?
Yes, Hotel Palace Guayaquil does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palace Guayaquil?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palace Guayaquil?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Palace Guayaquil?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle return.
What are the check-in and check-out times at Hotel Palace Guayaquil?
Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Palace Guayaquil and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Palace Guayaquil?
Yes, there's an on-site restaurant, Palace Restaurante.
What's the area around Hotel Palace Guayaquil like?
Hotel Palace Guayaquil is in Downtown Guayaquil, a short 9-minute drive from Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) and 3 minutes' walk from Malecon 2000. Travellers say that this hotel is in a good location.
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Hotel Palace Guayaquil Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
23 Jan 2025
Great location, but dated. Not a 4 star hotel
Great location, walking distance to Malecón & iguana park. comfortable king bed. Lovely staff… the hotel itself is dated. With carpets and musty smell in room.
Karol
Karol, 1-night trip
10/10 Exceptional
7 Oct 2024
Very nice hotel in central Guayaquil.
Abdul
Abdul, 9-night trip
10/10 Exceptional
18 Aug 2024
Amazing Hotel
The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Hugo
Hugo, 2-night trip
6/10 Good
21 Nov 2024
The property had musky order on floor 1!
Jim
Jim, 1-night trip
10/10 Exceptional
10 Sep 2024
These are super nice and provide the best service, taking care of all our needs
Hayvin
Hayvin, 1-night trip
10/10 Exceptional
17 Sep 2024
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Mayra
Mayra, 2-night trip
10/10 Exceptional
11 Oct 2024
I like the suit
Edmundo
Edmundo, 3-night trip
10/10 Exceptional
26 Sep 2024
No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff
Virginia
Virginia, 1-night trip
8/10 Very good
24 May 2024
Overall good experience. Staff very attentive and professional. I would stay there again.
James G
James G, 9-night trip
8/10 Very good
7 Aug 2022
Great location, excellent staff and service, including a great breakfast selection!!
Marlyn
Marlyn, 2-night trip
10/10 Exceptional
13 Jan 2024
The Hotel is nice clean has AC good shower good area central to everything..
Paul
Paul, 4-night trip
10/10 Exceptional
8 Jun 2024
Center the city easy access ti everywhere
Close to the malecon
Oscar E
Oscar E, 2-night trip
10/10 Exceptional
25 Apr 2024
Very good
Really good hotel. Staff are brilliant
Rob
Rob, 2-night trip
10/10 Exceptional
31 Jan 2024
Great place
Clean, nice room. Very helpful staff. I would stay there again.
FRANK
FRANK, 3-night trip
10/10 Exceptional
23 May 2024
The staff is very friendly and i loved their services. They are unique because you feel at home.
Mara
Mara, 2-night trip
10/10 Exceptional
17 Mar 2024
Very attentive staff
Nanssy
Nanssy, 6-night trip
8/10 Very good
12 Aug 2024
It was ok
ines
ines, 2-night trip
10/10 Exceptional
21 Aug 2023
It is very close to all shopping center taxi stations restaurants and very nice stuff
Moti
Moti, 6-night trip
10/10 Exceptional
22 Feb 2024
Great location and staff members
From check-in to check-out the staff members were friendly and informative all the time. The location is good if you want to inmerse yourself into the downtown area. We have a great time in Guayaquil and its surroundings.
Ana
Ana, 3-night trip
10/10 Exceptional
25 Aug 2024
Love the cleanness, quiet, good service, if i have to mention one thing is that my luggage was not brought up by a bell boy i my self took them with me. Full service not so much.
Fausto
Fausto, 1-night trip
10/10 Exceptional
3 Jun 2024
I have been staying in Hotel Palace for years and always come back. Rooms are clean and spacious, breakfast is included and is very good!! Hotel is very central to many things downtown, location is great! The staff is VERY NICE, I assure you that you will not find better and nicer staff anywhere else! Christian in reception is the BEST! You will feel at home at this hotel!
Stephen
Stephen, 3-night trip
10/10 Exceptional
24 Jan 2023
It was great the staff was great the room where great nice and clean
Alfonso
Alfonso, 4-night trip
10/10 Exceptional
5 Aug 2022
Nice place excellent service
Maria
Maria, 1-night trip
10/10 Exceptional
9 Sep 2024
I liked the place, the staff was friendly the room was cleaned the only thing i can say is when i arrived to the hotel i had to bring my own luggage upstairs with me the bell guy did not bring it up to the room.