customer service was terrible, called prior to arrival to confirm room type was assured that room was a suite with separate sleeping and living areas, which was what we wanted since we were traveling with our 2 teenage daughters, when we got to the room it was a standard hotel room with a king size bed and sleeper sofa, when I asked at the front desk if we were mistakenly not put in a suite I was told that was a suite, that the sofa made it a suite. You could reach out and hold hands with the person sitting on the couch from the bed. If I had known that I would have reserved a room with 2 queen beds rather than a couch. Also, room was dingy and bedding for pull out couch was dirty.