I booked three rooms at the Bellevue House in December for my adult kids, myself & husband and sister. Communicating with Luciano was so easy! He took such good care of us. Not only by reaching out, but by sending us detailed pictures and info on the building. Bellevue House is an easy walk to the train station. There is a lift, but just to warn you, it’s the slowest lift ever. No joke. There is even a note in the lift stating that due to the history of the building, they had to go by certain protocols. But hey, at least there IS a lift. It is small tho. The 3 rooms were great, clean and comfortable. Good size bathrooms were very nice and clean with nice shampoos and soaps. (No conditioner, but that seems to be an Italian thing along with no wash cloth/face size towels).
Luciano gave us some great recommendations for restaurants (loved Osteria la Scala) and told us about the Farmacia di Santa Maria Novella, the oldest pharmacy in Florence, which happened to be across the street. A must visit!! He kindly kept our luggage when we had an early tour.
We would definitely recommend staying here. Thanks Luciano!