Attempted to pick up my keys at noon, but room wasn't available that early. Came back at 4:30 and got room key and parking pass, but when I walked into my room it still wasn't ready. Luckily, I found Emily, the maintenance guy, and a cleaning crew member on site. The whole suite was then cleaned, the mattress was flipped over, the bed was made with fresh linens, and the TV was rebooted. Convenient location, microwave & refrigerator worked fine, A/C was OK, and shower was good.
Except for a terrible initial impression, this lodging met my expectations. Waterproof mattress covers should be required by the lodging industry.