Boulevard Kukulcan Km.16.5 Lotes 56-A-I, y 56-A-2 Segunda Etapa Turistica, Cancun, QROO, 77500
What's nearby
Iberostar Cancun Golf Course - 1 min walk
Maya Museum of Cancun - 6 min walk
Aquaworld - 17 min walk
Delfines Beach - 18 min walk
El Rey Ruins - 2 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
Tulum Intl. Airport (TQO) - 144 min drive
Free beach shuttle
Restaurants
Starcafé Iberostar Selection Cancún - 11 min walk
Hotel Emporio Cancun - 7 min walk
Tun-kul - 8 min walk
El Maguey, Restaurant - 7 min walk
El Antiguo Laguito - 11 min walk
About this property
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive features a rooftop terrace and puts you only steps from Iberostar Cancun Golf Course. Guests can indulge in spa services, and Aglio, one of 10 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 2 outdoor pools, a beach bar and a fitness centre. Fellow travellers love the helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Water activities
Kayaking
Rowing/canoeing
Snorkelling
Land activities
Fitness facilities
Lessons/classes/games
Language
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
400 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free secured on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Off-site
Free beach shuttle
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Aglio – This restaurant specialises in Italian cuisine and only serves dinner.
Mediterraneo – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Galeria International Caf – This restaurant only serves breakfast. Open daily.
Le Lys – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Amber Bar – On-site rooftop bar. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun
Frequently asked questions
Does Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offer free cancellation for a full refund?
Yes, Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive and nearby?
Have fun with nearby activities such as kayaking and snorkelling. Additional recreation on-site includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and 6 bars. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive?
Yes, there are 10 on-site restaurants, featuring Italian cuisine.
What's the area around Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive like?
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is a short 1-minute walk from Iberostar Cancun Golf Course and 18 minutes' walk from Delfines Beach.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Jan 2025
My fisrt resort experience with hyatt vivid
It was a great choice .very nice rooms with great views.great staff ,very friendly and attentive. Alot of fun activities to do at resort . Their rooftop bar is great , has amazing view of cancun and great service .
Sergio
Sergio, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Tomoko
Tomoko, 6-night trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Keith
Keith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Yahi
Yahi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Maudlyne
Maudlyne, 6-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
I expected this property to be completely finished because I head it was built in April but they still had another big building that was not finished. So far it’s a beautiful property but I’m a party girl after 10 PM and this location is not meant for that and that was my mistake.
The restaurants are nasty but the buffet has such great food for breakfast and dinner. The alcoholic drinks are disgusting and watered down.
ZMariah
ZMariah, 3-night family trip
Verified Expedia guest review
6/10 Good
19 Oct 2024
Low score due to limited dining and food quality was three star level.
Johnnie J
Johnnie J, 12-night family trip
Verified Expedia guest review
6/10 Good
18 Oct 2024
Unwelcoming Front Desk Staff:* The staff at the front desk was impersonal and lacked a welcoming demeanor.
- *Lack of Information and Services:* We were not informed about the Vantage Club or offered room service refills as expected.
- *Room Maintenance Issues:* Our room had dirty floors, a squeaky bed, and a broken sliding door.
- *Limited Food Variety:* The breakfast buffet offered little variation, even compared to lower-end hotels.
- *Noise and Disruptions:* We experienced noise from neighboring rooms and the constant smell of marijuana throughout the hotel.
- *Unhelpful Staff During Hurricane:* The hotel staff was unhelpful in addressing our concerns and accommodating our stay during Hurricane Helene.
- *Misleading Sales Tactics:* The Hyatt membership sales team used aggressive and manipulative tactics
Monica
Monica, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
.
Seohyeon
Seohyeon, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
Very attentive staff. Great variety of bar and dining options.
Sau Yung Thomas
Sau Yung Thomas, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
Laura Jasmin
Laura Jasmin, 3-night trip
Verified Expedia guest review
8/10 Very good
17 Oct 2024
Everything was good!
Ricarfens
Ricarfens, 5-night family trip
Verified Expedia guest review
2/10 Poor
16 Oct 2024
Rachel
Rachel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2024
Laura
Laura, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
It was great
Zabihullah
Zabihullah, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
From welcome drinks, to checkin process, to amenities, to the overall aesthetic of the property I was thoroughly impressed. The service was impeccable.
Cecilia
Cecilia, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
14 Oct 2024
The resort itself is beautiful. The only thing we didn’t like, was that there were only 4 restaurants open the week we were there. Every day there was at least one that wasn’t open. The service in one of the restaurants was terrible both time that we dined there. Other than that, we enjoyed our stay.
Marina
Marina, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
This property was amazing, the staff were amazing and very friendly and helpful. Andrew from the pool bar was amazing, Raul from Mediterranean restaurant was great, Elena and Anna from the Spa were the sweetest. My stay at this resort was the best!
Midjouna
Midjouna, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
This resort was everything. I loved everything about it
Kanisha
Kanisha, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
14 Oct 2024
The property is new so it has a few flaws. All of the staff were amazing!
Dining options are limited. The resort isn’t on the beach but it has a beach shuttle. The beach club fills up fast.
Kayla
Kayla, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
Very clean and inviting. Day activities were great. Need more night activities. All in all a wonderful experience.
Marilyn
Verified Expedia guest review
6/10 Good
13 Oct 2024
The food can be made better… not that impressed with the food
Stefan
Stefan, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
It was a beautiful place to stay. I had a wonderful experience staying here and loved beach bar and food there