6/10 Good
18 Nov 2024
A bad start to my UAE trip
My main issue with the stay at Centro Yas was the fact that the Reception and all Customer Restaurant and Bar facilities were closed and boarded off for renovation work. I had previously received an email on 6th November regarding the Reception being closed, but no mention of the other facilities.
I had to walk across to the nearby Rotana to check in, and the staff were very apologetic, but this was something that had clearly been planned for a while and more detail could have been provided.
Having arrived at the hotel at around 9pm, I then had to wander around the other hotels on Yas to find myself somewhere to eat!
The staff were all as helpful as possible, but it was a bad start to my trip.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review