Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560
What's nearby
Avenida Presidente Masaryk - 1 min walk - 0.1 km
Parque Zoologico de Chapultepec - 8 min walk - 0.7 km
Auditorio Nacional - 14 min walk - 1.2 km
National Museum of Anthropology - 18 min walk - 1.5 km
Angel of Independence Monument - 4 min drive - 3.8 km
Getting around
Benito Juarez International Airport (MEX) - 32 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
Mexico City Buenavista Station - 19 min drive
Mexico City Fortuna Station - 28 min drive
Tultitlan Lecheria Station - 35 min drive
Polanco Station - 7 min walk
Auditorio Station - 10 min walk
San Joaquin Station - 22 min walk
Area shuttle (surcharge)
Restaurants
Starbucks - 2 min walk
Café Toscano Polanco - 1 min walk
Restaurante Mythos - 1 min walk
Caffe Biscottino - 2 min walk
Agua y Sal Cebichería - 3 min walk
About this property
FlowSuites Polanco
FlowSuites Polanco puts you in a great location, within a 15-minute walk of Paseo de la Reforma and Chapultepec Park. Also, Angel of Independence Monument and Auditorio Nacional are a short five-minute drive away. The property is only a short walk to public transportation: Polanco Station is 7 minutes and Auditorio Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
12 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
What to do
Golfing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Lift
Lift door width (centimetres): 200
Well-lit path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Stocked minibar (select free items)
Coffee/tea maker
Dressing gowns
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Individually furnished
Separate dining area
Separate sitting area
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
Kitchenette
Stovetop
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 915 per pet, per night
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment
Frequently asked questions
Does FlowSuites Polanco offer free cancellation for a full refund?
Yes, FlowSuites Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at FlowSuites Polanco?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of MXN 915 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at FlowSuites Polanco?
Sorry, there's no on-site parking at FlowSuites Polanco.
What are the check-in and check-out times at FlowSuites Polanco?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at FlowSuites Polanco and nearby?
Recommended spots to visit include Avenida Presidente Masaryk (1-min walk) and Lincoln Park (3-min walk), along with Parque Zoologico de Chapultepec (8-min walk) and Auditorio Nacional (14-min walk).
Does FlowSuites Polanco have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around FlowSuites Polanco like?
FlowSuites Polanco is in Polanco, a short 7-minute walk from Polanco Station and 10 minutes' walk from Paseo de la Reforma.
FlowSuites Polanco Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
4 Nov 2024
Muy buena ubicación. El staff muy amable. La propiedad un poco vieja. Necesita mejoras. No reponían el jabón líquido. Tampoco el azúcar ni la crema.
Jaime
Jaime, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Dora
Dora, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Trato excelente, muy atentos!
Todo excelente, muy buen trato personal, superaron mis espectativas, lo único es que no tiene estacionamiento, es importante para mi, fuera de eso lo recomiendo mucho.
Alejandro
Alejandro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2024
Excelente atención a clientes nos dejaron extender nuestro checkout sin costo por ser clientes VIP, todo excelente
Yaz
Yaz, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Omar
Si te toca el 4to piso el ruido de la bomba de agua hace demasiado ruido toda la noche
Verónica A
Verónica A, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2024
Liked the mini apartment concept. Reasonably priced. Very courteous personnel.
Wilfrido
Wilfrido, 1-night business trip
Verified Expedia guest review
6/10 Good
10 Jun 2024
NO AIR CONDITIONS
Need to provide a solution during the hot days. NO AIR CONDITIONS. Location is excellent and staff excellent
Ramses
Ramses, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2024
sergio
sergio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Lugar privilegiado, muy seguro, se puede caminar muy tranquilo y comer en muchos lugares.
Julio
Julio, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
2 Apr 2024
Great place to stay
We like to stay at FlowSuites Polanco when visiting CDMX.
As usual, we enjoyed our visit, the staff is really friendly and the room spacious. Our only comment is that this time the suites were booked and we took a regular room. It didn't have a view to the street, it was at the "back" of the hotel and no ventilation, it was extremely hot. The hotel doesn't have AC but it has never been a problem because the suites have proper ventilation through the windows, not in room 103. If you can't add AC please install proper fans in the room and living room.
Jorge
Jorge, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Mar 2024
Joel
Joel, 2-night trip
Verified Expedia guest review
6/10 Good
31 Jan 2024
Service is going way down
How is it possible you charge for a lost plastic key?. THis is th third time there is no body lotion in the bathroom and I have to ask for it. Space between bed and window is not enogh to pass thru, everytime I wanted to open the windo I had to ggo over the bed.
Eduardo
Eduardo, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jan 2024
Shower head 104
Excellent place just need to work on the shower head.
Ramses
Ramses, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2023
Excellent place !!!
Ricardo
Ricardo, 3-night family trip
Verified Expedia guest review
8/10 Very good
15 Dec 2023
Javier
Verified Expedia guest review
8/10 Very good
7 Nov 2023
Little loud but comfortable
The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Michael
Michael, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2023
Leonardo G
Leonardo G, 3-night trip
Verified Hotels.com guest review
2/10 Poor
5 Sep 2023
HOSEON
HOSEON, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Sep 2023
Javier
Javier, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2023
Robert
Robert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2023
Yasuo
Yasuo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2023
Great little property in a nice area with great restaurants in Mexico City...staff friendly and helpful..