My only problem and concern is the excessive number of stairs required in order to get to the room. In addition, there was no one on staff to help with the bags. My mother and I are 91 and 73 respectively. Therefore, stairs with or without bags was extremely challenging. The best thing was the pleasant staff and the generous guests who offered to help us get our luggage up some of the stairs when we arrived, as well as, down the stairs when checking out. In addition, there were no staples found in the room, such as, water, convenient ice machine, or coffee etc. available at least for the first night. Although there were two ice machines, they were not conveniently located which required going down and up stairs again. The worst part was that there wasn’t any information on the website warning of any of these issues or challenges. There wasn’t any house keeping and the property seemed to be a kind of timeshare which also was not mentioned on the website.
