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Chaiya Palace Hotel

4.0 star property
Hotel with spa, near NagaWorld Casino

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Photo gallery for Chaiya Palace Hotel

Outdoor pool
Bar (on property)
Front of property
Bar (on property)
Exterior
In Phnom Penh City Centre, Chaiya Palace Hotel offers an upscale experience with a garden, coffee shop/cafe, and dry cleaning/laundry services. Unwind in the outdoor pool or indulge in rejuvenating treatments like body scrubs and hot stone massages at Kesar Spa.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business centre
  • Meeting rooms
  • Airport pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Triple Room, 1 Bedroom, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Triple Room, 1 Bedroom, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Triple Room, 1 Bedroom, City View

Premier Triple Room, 1 Bedroom, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Triple Room, 1 Bedroom, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Bathrobes
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Deluxe Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Deluxe Double Room

Premier Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Chaiya Suite

Chaiya Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Chaiya Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
N100, Street 266, Chaktomuk, Daun Penh, Phnom Penh, 120208

What's nearby

  • Cambodia-Vietnam Friendship Monument - 1 min walk - 0.2 km
  • Royal Palace - 8 min walk - 0.7 km
  • NagaWorld Casino - 9 min walk - 0.8 km
  • National Museum of Cambodia - 16 min walk - 1.4 km
  • Central Market - 3 min drive - 2.5 km

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 33 min drive
  • Phnom Penh Railway Station - 11 min drive
  • Airport pickup service

Restaurants

  • ‪Banana Tree Restaurant - ‬7 min walk
  • ‪Naga2 - ‬5 min walk
  • ‪Café Amazon - ‬4 min walk
  • ‪Brown Coffee and Bakery - ‬1 min walk
  • ‪Backyard Cafe - ‬7 min walk

About this property

Chaiya Palace Hotel

Chaiya Palace Hotel puts you in a great location, within a short 10-minute walk of Riverside and Royal Palace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures. An outdoor pool, a bar/lounge and a garden are other features.

Languages

English, Japanese, Khmer

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site garage
DONE

Transfers

    • Airport pick-up (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 99
  • Hand-held shower heads
  • Height-adjustable showerheads
  • 3 steps to reach property
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Kesar Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12.5 per person
  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle. Maximum occupancy 4

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International

Also known as

Chaiya Palace Hotel Hotel
Chaiya Palace Hotel Phnom Penh
Chaiya Palace Hotel Hotel Phnom Penh

Frequently asked questions

Does Chaiya Palace Hotel offer free cancellation for a full refund?

Yes, Chaiya Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chaiya Palace Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Chaiya Palace Hotel?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Chaiya Palace Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 15 per vehicle.

What are the check-in and check-out times at Chaiya Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Chaiya Palace Hotel?

No, this hotel doesn't have a casino, but NagaWorld Casino (9-min walk) is nearby.

What is there to do at Chaiya Palace Hotel and nearby?

Chaiya Palace Hotel has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Chaiya Palace Hotel?

Yes, there's an on-site restaurant.

Does Chaiya Palace Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Chaiya Palace Hotel like?

Chaiya Palace Hotel is a short 2-minute walk from Riverside and 8 minutes' walk from Royal Palace.

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Chaiya Palace Hotel Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay, very friendly and helpful staff. Nice rooftop pool with amazing views. Walkable. Spacious room and bathroom.
Michael, 3-night trip

10/10 Exceptional

Wonderful hotel
Wonderful hotel. Top 1% of hotels for comfort and value.
1-night trip

10/10 Exceptional

Wonderful and great breakfast!
Wonderful service, especially the restaurant staff. The breakfast was delicious. Also ate lunch and dinner there and it was very good as well. Hotel is in a great location - just a few minutes from the palace. The rooftop view is amazing and the pool is very clean. If I had to improve anything it would be to add a full length mirror in the room and a small sink in the bathroom as there’s only one outside in the room itself. I would definitely stay here again!
3-night trip

10/10 Exceptional

Friendly staff, close proximity to all attractions and easy to hire tuk tuk. Sam was very friendly and arranged the care hire to Siem reap.
Vineeta, 2-night trip

10/10 Exceptional

The hotel room was beautiful; the staff were amazing and the roof top swimming pool and bar were a treat.
Matthew, 2-night trip

10/10 Exceptional

Hotel very clean, bottles of water in the room every day. Good breakfast and swimming pool really.. outstanding. I thank all the staff for the kindness.
Elvira, 4-night trip

10/10 Exceptional

Friendliest hotel staff I've ever met
I cannot recommend this hotel enough. The staff were the FRIENDLIST people I have ever met. Always smiling, it was impossible not to be happy. So accommodating too. We had a very spacious room, which was really clean. The pool area was really nice, and the pool was so refreshing after exploring the city. Great location for walking to all the must see spots.
Emma, 3-night trip

10/10 Exceptional

Excellent brand new boutique hotel in the middle of Phnom Penh. Staff is incredibly friendly and helpful - special shoutout to Sam from the front desk!
Alexander, 4-night trip

10/10 Exceptional

We have had an amazing six nights at this incredible gem. From arriving we were greeted with warmth and friendship. Our room was amazing with the bath being the highlight. Nothing was too much of an ask and we loved our stay. Highly recommend.
Jack, 6-night trip

10/10 Exceptional

Family and friends
Kevin, 4-night trip

8/10 Very good

Better solutions @ the same price point in PP.
The hotel is ok for the price point but below the expectations for the high average review the hotel currently has. The hotel design and materials are clearly chinese, not to international standards of other hotels in this price point. The breakfast as well was below average. The pool area which is the hotels biggest selling point had very little space for laying near the pool. Only 6 very tightly positioned places to sit. No need to have a roof top pool without adequate space to sit or without a bar.
4-night trip

10/10 Exceptional

This hotel was amazing. The staff was so friendly, helpful, and kind. The front desk Sam and kasak they helped me with everything. What tours to book, places to eat,how not to get scammed. What apps to download. If I had any questions they helped me immediately. Spa staff was awesome also. Very polite. Kitchen staff service was great at the roof top restaurant. I will definitely spend my money here again. Can't wait to come back.
Jensen, 3-night trip

10/10 Exceptional

Weekend in Phnom Penh
Close to night-life streets but not too close so it's quieter (one tuktuk away). Love the roof top pool and bar. Room is big. Sadly lots of insects tend to come in at night even with windows closed. Also, not much food options nearby. We walked few blocks around hotel but no decent local cafes. Would like to recommend staff, his name is Kasak. Very friendly, helpful and hospitable!
Aaron Paul, 2-night trip

10/10 Exceptional

Sophie, 1-night trip

10/10 Exceptional

Tekrar phnom penh e gelirsem sadece chaiya palace da kalmak isterim. Mükemmel temizlikte bir tesis. Personelin tamamı ama özellikle resepsiyon personeli çok ilgili ve kusursuz hizmet veriyor. Her konuda yardımsever ve sizin için çok çalışıyorlar.
Ahmet Hamdi, 7-night trip

10/10 Exceptional

Hitoshi, 3-night trip

8/10 Very good

Lage toll, Zimmer schön. Bis zum 2. Stock keine Aussicht auf dem Minibalkon ( Platz für nur 1 Stuhl ! ) Skypool toll nur viel zu wenig Liegen u zu wenig Platz ! Tolkes Sky- Restaurant.
Daniela, 3-night trip

10/10 Exceptional

Jamie-Leigh, 3-night trip

10/10 Exceptional

Perfekt hotel
Rigtig godt hotel. Med meget venligt og hjælpsomt personale.
Mathias Strandhauge, 4-night trip

10/10 Exceptional

Wir haben 2 unglaublich tolle Tage im Chaiya Palace Hotel verbracht!! Das Hotel ist relativ neu und super sauber!! Das Doppelzimmer war so geräumig mit einem tollen Bad und einem super Ausblick auf den Mekong. Ein Highlight ist der wundervoll geschwungene Pool auf dem Dach des Hotels. Hier kann man herrlich entspannen, und den Ausblick auf die Stadt und den Fluss genießen. Besonders hervorheben wollen wir jedoch das Team, welches uns einen ganz besonderen Empfang geboten hat. Jeder einzelne war so unglaublich freundlich und zuvorkommend - das haben wir auf der ganzen Reise kein Zweites Mal erlebt!! Besonderen Dank an Kim, Kirak, Cherry, China and Sam!!!
Moritz, 2-night trip

10/10 Exceptional

Sehr schönes und komfortables Hotel. Personal sehr freundlich
Adrian-Marian, 1-night trip

8/10 Very good

EXCELLENT SERVICE
Agnes Lim, 1-night trip

10/10 Exceptional

Emil, 3-night trip

10/10 Exceptional

Natalie, 3-night trip

10/10 Exceptional

Linda, 3-night trip