8/10 Very good
14 Dec 2024
A 4 star Air BnB without hotel services
Clean and quiet with a very comfortable bed. Very good downtown location is near to restaurants and shopping. The listing is somewhat deceptive. This is a very nice Air BnB type property; for anyone who has done any international or domestic travel, this is not 5 star hotel. There is no staff on sight. All communication is done via text, email or phone. The room, while nice, has issues when compared to simarly priced properties. The bathroom is small. Oddly there is only one light switch for the entire room so kitchen area and bedroom area are brightly lit on one switch with only two minimal lights by bedside. Box water is just bad tasting. It was a surprise to arrive and find out that no staff was on site and that rooms would not be cleaned daily. They should do a better job of communicating this. Our room safe didn't function but no onsidte maintenance staff to fix it. All in all, a clean, pleasant room but I expected more of a hotel experience for $275 a night as depicted by their photos. Next visit to SB and we will pay a bit more to stay in a larger, full-service property.
Robert M.
Robert M., 3-night trip
Verified Hotels.com guest review
