Verona (XIX-Porta Nuova Rail Station) - 15 min walk
Airport shuttle (surcharge)
Restaurants
Ostinati il ristorante e la pizza - 4 min walk
Bottega del Caffè Dersut - 4 min walk
Pizzeria Bella Napoli - 1 min walk
Chiosco Piazza Pradaval - 3 min walk
Caffe Bar Barini - 4 min walk
About this property
Hotel Marco Polo
Hotel Marco Polo offers a great location, putting you within a 15-minute walk of Verona Arena and Juliet's House. Guests can be pampered with deep-tissue massages at the spa. Also, this hotel is a short five-minute drive from Veronafiere. Fellow travellers love the helpful staff.
Languages
English, Italian, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
The check-in location differs from the property location; go to: [San Antonio, 6]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Mastino]
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (dogs only, 1 total)
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 25 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Full-service spa
Sauna
Massage/treatment rooms
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Television
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15 to 25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children
Airport shuttle service is offered for an extra charge of EUR 35 per person (return)
Children & extra beds
Cots/infant beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 25 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT023091A1RUG9UJ2K
Also known as
Hotel Marco Polo Verona
Marco Polo Verona
Hotel Marco Polo Hotel
Hotel Marco Polo Verona
Hotel Marco Polo Hotel Verona
Frequently asked questions
Does Hotel Marco Polo offer free cancellation for a full refund?
Yes, Hotel Marco Polo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Marco Polo?
Yes, dogs stay for free, with a limit of 1 total.
Is parking offered on site at Hotel Marco Polo?
Yes. Self-parking costs EUR 25 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Marco Polo?
Yes, an airport shuttle is available. The charge is EUR 35 per person return.
What are the check-in and check-out times at Hotel Marco Polo?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Marco Polo and nearby?
Hotel Marco Polo has a spa and a Turkish bath.
What's the area around Hotel Marco Polo like?
Hotel Marco Polo is in Verona City Centre, a short 7-minute walk from Verona Arena and 13 minutes' walk from Juliet's House.
Hotel Marco Polo Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Oct 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
12 Sep 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
The property was close to shops and the coliseum.
Michael
Michael, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
9 Aug 2024
The AC did not work, it was hotter in the room than outside. Nobody made up our room which was very very small
Thomas
Thomas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Georgia
Georgia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2024
One of the best three stars I've stayed in: lovely room with rustic character, and in a quiet but central location. All the facilities: pleasant and clean ensuite, television, minibar, safe, even a small walk-in wardrobe. The breakfast was great too.
Robert
Robert, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Jun 2024
Good location
A very good location within east reach of all the sites. The room was clean and comfortable but quite dark and the bathroom was small. Staff were excellent.
Judith
Judith, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 Jun 2024
Terrible check in experience - nobody there and unfriendly when did arrove
Philip
Philip, 1-night romance trip
Verified Expedia guest review
2/10 Poor
25 May 2024
Don’t book
The bed was made of rocks ants in our room asked for a cleaner no one came. The toilet was so small you genuinely can’t physically sit down with leg room. Location is amazing but apart from that avoid
Razeen
Razeen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2024
ARMANDO
ARMANDO, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 May 2024
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 May 2024
The female desk clerk was pleasant and she tried to be helpful. We were put in their secondary building which was a real dump. We booked two beds and were given one. When we asked that the beds be pulled apart, we were advised that the chamber maids were gone. The man who brought us extra sheets refused to pull the beds apart and rudely stated that it’ll get done “tomorrow” and then he walked away. The separation of the beds became our issue. Ugh! The shower was so small and inconvenient. The upside, the breakfast was good and the restaurant staff members were pleasant.
Janace
Janace, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 May 2024
Beautiful room. Lots of steps though.
Anna
Anna, 1-night trip
Verified Expedia guest review
6/10 Good
7 May 2024
I was directed by Google to the old Marco Polo hotel however this one has no reception or staff on site (except cleaners at times). I pressed the buzzer and told to go to the new Marco Polo hotel (about 60 metres) to checkin and then come back to the old hotel for my room. Breakfast is also back in the new hotel.
The new Marco Polo hotel is still called Gallery Rooms on Google and other hotel websites. The new hotel looks very nice inside although I didn’t see the rooms.
Unfortunately my room was in the old hotel. Even on the outside it looks dirty and uninviting. The rooms were of a good size but that’s it. Firstly there is a lot of noise both from outside and inside. Secondly the shower is a joke. It is so small and the shower head is a small stream. The room had a fridge with drinks to purchase but the fridge wasn’t on so they were all warm. Who would pay 3 euros for a warm can of Coca Cola? There is no kettle or tea/coffee and not even tissues.
The hotel is a 3 star but at the very low end. To be fair, the hotel was in a convenient location and breakfast was great. However I would recommend booking Gallery Rooms instead.
Jamie
Jamie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Apr 2024
Located conveniently on a quiet street. Easy walking distance to Verona centre and train station. Staff really friendly and helpful. Rooms cleaned daily. Our room had a fridge and hairdryer. Really pleased with our stay. Would recommend to anyone.
Atul
Atul, 4-night romance trip
Verified Expedia guest review
8/10 Very good
25 Apr 2024
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Apr 2024
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
4/10 Fair
3 Apr 2024
The economy rooms aren't so good
JORGE
JORGE, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Mar 2024
The location was excellent
Dusanka
Dusanka, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 Jan 2024
Good accommodations, excellent breakfast and value
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jan 2024
Pauline Lawlor
The hotel was very nice. It was close to center and the buses. There were lovely restaurants nearby.
Padraic
Padraic, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2023
Nice hotel
Nice hotel
STEPHEN DAVID
STEPHEN DAVID, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2023
Friendly staff and breakfast included
Chuxin
Chuxin, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 Sep 2023
Great location
Great location
Good value, clean quiet and comfortable. Not fancy but very nice. Easy walk to train station