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Serrana Palace Hotel

3.0 star property
Hotel with outdoor pool, near Afonso Pena Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serrana Palace Hotel

Terrace/patio
Outdoor pool, pool loungers
Lounge
Double or Twin Room | Minibar, desk, blackout curtains, free WiFi
Exterior

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Parking available
  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

Triple Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 32 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, desk, blackout curtains, free WiFi

Double or Twin Room

Highlights

Air conditioning
TV
Rollaway/extra beds
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Minibar, desk, blackout curtains, free WiFi

Single Room

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Cable channels
Daily housekeeping
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

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Pool
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Free WiFi
The price is Rp901.447
Rp1.879.707 total
includes taxes & fees
25 Dec - 26 Dec
Locking's Santo Agostinho 3
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About the area

Map
Rua Goitacazes, 450 - Centro, Belo Horizonte, MG, 30190-050

What's nearby

  • Central Market - 3 min walk
  • Raul Soares Square - 5 min walk
  • Seventh of September Square - 8 min walk
  • Station Square - 15 min walk
  • Liberty Square - 19 min walk

Getting around

  • Belo Horizonte (PLU) - 20 min drive
  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 47 min drive
  • Vilarinho Station - 14 min drive
  • General Carneiro Station - 15 min drive
  • Bernardo Monteiro Station - 20 min drive
  • Central Station - 15 min walk
  • Lagoinha Station - 21 min walk
  • Carlos Prates Station - 22 min walk
  • Airport pickup service

Restaurants

  • ‪Casa Cheia - ‬1 min walk
  • ‪Cia do Boi - ‬1 min walk
  • ‪Rei do Torresmo - ‬2 min walk
  • ‪Sushi Japa - ‬2 min walk
  • ‪Assacabrasa - ‬1 min walk

About this property

Serrana Palace Hotel

Serrana Palace Hotel features a rooftop terrace and puts you within a five-minute walk of Afonso Pena Avenue. Guests can take a dip in the outdoor pool or grab a bite to eat at Solar das Alterosas, which serves breakfast, lunch and dinner. Other features include a sauna and a steam room. The property is only a short walk to public transportation: Central Station is 15 minutes away.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time ends: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • On-site self-parking (BRL 25.00 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport pick-up at scheduled times*

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1974
  • Rooftop terrace
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Solar das Alterosas – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of BRL 110 per vehicle (one way)

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Self-parking costs BRL 25.00 per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Serrana Palace
Serrana Palace Belo Horizonte
Serrana Palace Hotel
Serrana Palace Hotel Belo Horizonte
Serrana Palace Hotel Belo Horizonte, Brazil
Serrana Palace Hotel Hotel
Serrana Palace Hotel Belo Horizonte
Serrana Palace Hotel Hotel Belo Horizonte

Frequently asked questions

Does Serrana Palace Hotel offer free cancellation for a full refund?
Yes, Serrana Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serrana Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Serrana Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Serrana Palace Hotel?
Yes. Self-parking costs BRL 25.00 per day.
Is an airport shuttle service offered by Serrana Palace Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is BRL 110 per vehicle one way.
What are the check-in and check-out times at Serrana Palace Hotel?
Check-in ends: anytime. Check-out time is noon.
What is there to do at Serrana Palace Hotel and nearby?
Serrana Palace Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Serrana Palace Hotel?
Yes, there's an on-site restaurant, Solar das Alterosas.
What's the area around Serrana Palace Hotel like?
Serrana Palace Hotel is a short 4-minute walk from Afonso Pena Avenue and 3 minutes' walk from Central Market.

Serrana Palace Hotel Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Very good

Very helpful staff at front desk
Verified Hotels.com guest review

10/10 Exceptional

One night stay
Conceirge was friendly and helpful. They spoke English, Spanish and portugese. Rooms were clean with a nice balcony over looking the city. Woke up too late for breakfast so can not comment on the quality. Great location in the city, close to bars, restaurants etc. Would book this hotel again for sure!
Verified Hotels.com guest review

6/10 Good

The hotel wasn't too bad but it wasn't anything special, some what dated but still comfortable. The staff was really awesome though, very good people and willing to help you out.
Verified Expedia guest review

2/10 Poor

HORRIBLE HOTEL!!!!! STAY AWAY!!!!!
Hotel room was disgusting ... breakfast was mediocre and the cleanliness was somewhat bad. Do not spend your money on this hotel... it is NOT WORTH!!! Pay 20 dollars more and stay in something better...believe me!!! NOT WORTH!!! The staff is unfriendly and not professional. And at the check out time, they kept me for at least one hour to discuss booking issues... which should be done with the Website Company that I book this room. I almost missed my flight. HORRIBLE EXPERIENCE!!! STAY AWAY!!!
Verified Hotels.com guest review

6/10 Good

Clean and honest
Besides being a one star hotel, their service was OK, the room was clean and the employees helpful.
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review

2/10 Poor

melhor não comentar.
melhor não comentar. pode soar ofensivo para ouvidos sensíveis. não permaneci no hotel. desde a recepção, até a limpeza do quarto: nota zero. fui para outro hotel onde fui muito bem atendido. Serrana, nunca mais!
Verified Hotels.com guest review

2/10 Poor

foi mal atendido na recepção
Verified Hotels.com guest review

6/10 Good

Bom custo beneficio
Verified Hotels.com guest review

6/10 Good

Hospedagem
Local bem situado, porém achei o banheiro extremamente pequeno.Box apertadíssimo.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

O hotel já foi bom, atualmente está desagradável.
Fui hospede antigo do hotel e a atual estadia foi desagradável e provavelmente não voltarei mais ao mesmo.
Verified Expedia guest review

8/10 Very good

Nada a reclamar. Muito bom.
Nada a reclamar.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Hotel Serrana, perto de tudo
Hotel simples, com um mínimo de conforto, mas com localização central.
Verified Hotels.com guest review

2/10 Poor

Absurdo o gerente dizer que não incluído o café da manhã nas diárias.
Verified Hotels.com guest review

6/10 Good

Cheguei no fim da noite e quando fui tomar banho a água estava fria. Levou quase meia hora para consertar. Nos dias seguintes a água não esquentava muito. Fica perto do Mercado Central, o que é legal, mas a rua tem bares bem feios. Não recomendo para família.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Otima estadia
Foi uma otima estadia. Fomos muito bem atendidos, o quarto eh bem cuidado e ficamos muito satisfeitos com o cafe da manhã
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

boa localização
Reservei o hotel e em nenhum momento foi-me dito que a reserva seria sem café da manhã. Chegando lá, o recepcionista me informou isso. Como não tinha como cancelar a reserva, entrei assim mesmo. Depois o recepcionista me ligou dizendo que o café estava liberado. No entanto, no terceiro dia vieram me pedir para assinar comanda de café da manhã.Achei constrangedor. Mas não assinei e nem paguei.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

4/10 Fair

melhor que nada
Se vc espera chegar e tomar um banho quente, esqueça. Não importa em que andar, no 9, 4 ou 3. A água do chuveiro é fria, mesmo esperando 10 min desperdiçando água. Na última veZ que estive no hotel havia um tufo de cabelo no edredon. Na penúltima vez havia fios de cabelo pelo chão. No quarto dizem que a cozinhanfica aberta até às 23, mas se vc quiser jantar às 22 não é possível
Verified Hotels.com guest review

10/10 Exceptional

perfeito!!!!
Muito confortável, cafe da manha maravilhoso
Verified Hotels.com guest review

6/10 Good

Decepcionado
Fiz a reserva para casal e mandou quarto de dois solteiros . Café da manhã com pouca variedade . Poderiam ser melhores
Verified Hotels.com guest review