It's definitely far from a 5 star Moroccan rating, it doesn't even come close to that rating. The resort is big for the local standard, the rooms are pretty much two decades old, uncomfy beds, fridges not working, barely one and half towel for us and kids; we showed up on Monday -Wed after a major holiday (not recommended), we were told most restaurants were closed and only one option available when we arrived, their Tuesday night buffet was disaster, their breakfast was the only consistent good experience. The resort has unique amenities that we don't see often from horseback riding, Zipline, ATVs on the beach, surfclub and more, all of which were never mentioned at check-in along with absence of any welcome at arrival. The app which they recommended never worked and when we complained the response was very disappointing. We heard management was changing which may be the reason for the weak service and the bad value.