Casa da Tapioca - Feira Eduardo Ribeiro - 2 min walk
Restaurante Fiorentina - 3 min walk
Restaurante Talher de Prata - 1 min walk
Estação do Sabor - 3 min walk
About this property
Krystal Hotel
When visiting Manaus, Krystal Hotel is a great choice to consider. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:00 AM.
Languages
English, Portuguese
At a glance
Hotel size
41 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 12:30 PM
Minimum check-in age – 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (BRL 12.00 per day)
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Access to nearby health club
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Television in common areas
Lockers available
Accessibility
Lift
Room amenities
Be entertained
DVD player
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
10 bedrooms
Pillow-top mattress
Free cot/infant bed
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant only serves breakfast.
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Self-parking costs BRL 12.00 per day
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts major credit cards.
Also known as
Krystal Hotel Manaus
Krystal Manaus
Krystal Hotel Hotel
Krystal Hotel Manaus
Krystal Hotel Hotel Manaus
Frequently asked questions
Does Krystal Hotel offer free cancellation for a full refund?
Yes, Krystal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Krystal Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Hotel?
Yes. Self-parking costs BRL 12.00 per day.
What are the check-in and check-out times at Krystal Hotel?
You can check in starting at 12:30 PM. Check-out time is 11:30 AM.
What is there to do at Krystal Hotel and nearby?
Krystal Hotel has access to a nearby health club.
Are there restaurants at or near Krystal Hotel?
Yes, there's an on-site restaurant.
What's the area around Krystal Hotel like?
Krystal Hotel is a short 7-minute walk from Port of Manaus and 7 minutes' walk from Teatro Amazonas.
Krystal Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
6/10 Good
27 Nov 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
18 Nov 2018
Good
Good. But after sunset a very scary neighborhood.
Reuben
Reuben, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Aug 2018
Adrian C
Adrian C, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2015
Nice and central located Hotel
This hotel is very nice situated 2 minute’s walk from the theater Amazonia. I enjoyed the stay and the breakfast. The reception was always there to help and answer any questions you might have. Internet connection was good. Overall I recommend staying there.
Johannes
Verified Hotels.com guest review
10/10 Exceptional
7 Jul 2014
Great place to stay for the World Cup
The hotel was nice and in a great location in the Centro. The service was excellent, buffet breakfast was good, and they maintained our room very clean. The price was almost five times the regular price because of the World Cup but this was true for every hotel everywhere. Overall, we were very satisfied with our stay.
Anthony I
Verified Hotels.com guest review
8/10 Very good
7 Jul 2014
Very clean
Comfortable and friendly place
Verified traveller
Verified Hotels.com guest review
6/10 Good
3 Jul 2014
Adequate hotel
Very tight quarters but acceptable. It was clean but not worthy of more than a two star rating. We were there at the time of the World Cup games so the prices may have reflected that, but it was too costly for the amenities provided. The same hotel in the USA or Europe would have cost US $60-75.
Tandalatom
Verified Expedia guest review
6/10 Good
28 Jun 2014
Ok for normal price
Stayed here for FIFA World Cup...they jacked up the prices 10x but didn't up the service to match price. The location was great though.
J
Verified Hotels.com guest review
6/10 Good
18 Jun 2014
It does the job
We actually spent two different nights there--the first night the air-conditioner worked very well and the second night the air-conditioner took a while to function. One thing that was good about the second night that we had there was that the Internet signal near the stairwell is very strong and we were able to get Internet in our room. Our first night room was located far from the stairwell and thus could only get Internet if you walked down the hallway. Other than that the location was close to shopping and Amazon theater but got a little sketchy at night.
BGGirl
Verified Hotels.com guest review
2/10 Poor
17 Jun 2014
Horrible hotel in an horrible area
They overcharged taking advantage of the world cup . I feel I was robbed. The manager is nasty with no ethics
I ould not wait to leave , probably the worst hotel I ever have been.
EXPEDIA SHOULD ELIMINATE THIS HOTEL ON ITS RECOMENDATIONS !!!!!!!!!!!!!!
Alejandro
Verified Expedia guest review
8/10 Very good
16 Jun 2014
Great location in Centro
Perfectly nice little hotel in the centre of Manaus, near Opera House (Teatro Amazon) and its square.
Very helpful staff.
Rick
Verified Expedia guest review
8/10 Very good
10 Jun 2014
Clean affordable place
The rooms (we booked before and after an amazon jungle tour) were clean, bright and had the right amentities. No one really spoke English or Spanish but we made do and everyone was nice/friendly. Breakfast is good and starts at 630am which was perfect for our 7am pick up. I would recommend it. It is also by the amazon theater and not far from a large street with shops. The street itself isn't great but other than that no complaints.
Verified traveller
Verified Hotels.com guest review
6/10 Good
11 Apr 2014
Central location
Very friendly and helpful staff. Inexpensive. Basic facilities and breakfast but adequate for someone who simply needs a place to sleep. Centrally located, close to several historical buildings, but the area is busy, dirty and practically deserted after 8pm. As a business traveller who simply needed a place to stay at the end of the day, I would return to this hotel.
J M Cruz
Verified Hotels.com guest review
4/10 Fair
22 Mar 2014
badly maintained hotel
The only good thing about this hotel is the fact that it is close to the Theater Amazonas.
Mathias Braschler
Verified Hotels.com guest review
8/10 Very good
20 Jan 2014
Verified traveller
Verified Expedia guest review
6/10 Good
15 Dec 2013
An old hotel right in downtown
This is an old hotel on a busy street. The entrance is almost invisible. The lobby is very small but you get a good view of the street and the people traffic. The is a tiny elevator that leads to a typical old Brazilian hotel corridor - the overhead lights come on as you head for your room. My room was small. There was a large amount of old Amazon wood on the frames - the whole room had an antiquated appearance. Nevertheless it was immaculately clean. Airconditioning is via a window unit, and is noisy. A surprise was the upstairs cafeteria where breakfast is served - excellent menu choice (no hot food) in a sunny, modern room. The hotel has a fantastic downtown location a few blocks from the Mercado, the Port and also the Opera. I was there during the pre-Christmas period, and the streets were even more crowded than usual, even until late at night. Hotel amenities are limited - a room safe at extra charge and free web access (no business center or computers available).
Chris
Verified Hotels.com guest review
8/10 Very good
14 Dec 2013
Verified traveller
Verified Expedia guest review
8/10 Very good
11 Nov 2012
Verified traveller
Verified Hotels.com guest review
6/10 Good
8 Nov 2012
Verified traveller
Verified Hotels.com guest review
6/10 Good
11 Jan 2020
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2019
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
2 Nov 2019
Joseph
Joseph, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
19 Oct 2019
Péssimo, faltou energia, não recomendo a ninguém
Péssimo,hotel de 100 anos atrás, café da manhã horrível, faltou energia devido à má instalação do local, tudo Velho. Qquer bordel de beira de estrada tem melhor estrutura. Não recomendo nem a meu pior inimigo.
Aguiar
Aguiar, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2019
Hotel no centro de Manaus com boas instalações
Devido a um concurso que estava sendo realizado em Manaus no mesmo fim de semana da nossa estadia, este era um dos poucos hotéis disponíveis. Mas não há do que se queixar. As instalações são boas, a cama confortável e os funcionários são prestativos e atenciosos. Ainda ganhamos 2 bombons de cupuaçu de cortesia no primeiro dia.