Jean Lesage International Airport (YQB) - 25 min drive
Quebec Palace Station - 12 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive
Restaurants
McDonald's - 6 min walk
La Buche - 2 min walk
La Maison Smith - 4 min walk
D'Orsay Restaurant-Pub - 5 min walk
Bistro le Sam - 5 min walk
About this property
Hotel Ermitage
When you stay at Hotel Ermitage, you'll be within a 15-minute walk of Château Frontenac and Quebec City Town Hall. This Victorian hotel is also within a 15-minute walk of Quebec City Convention Center and Quartier Petit Champlain. Fellow travellers like the helpful staff and location.
Languages
Chinese (Mandarin), English, French
At a glance
Hotel size
10 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (CAD 25 per night)
On-site parking is limited
Other information
Smoke-free property
No stag or hen parties
Property amenities
Travelling with children
Children stay for free (see details)
Services
Multilingual staff
Porter/bellhop
Virtual front desk
Facilities
1 building/tower
Built in 1840
Victorian architecture
Accessibility
3 steps to reach property
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Housekeeping (on request)
Local maps
Fees & policies
Parking
Uncovered self-parking costs CAD 25 per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 2024-08-31, 063210
Also known as
Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City
Frequently asked questions
Does Hotel Ermitage offer free cancellation for a full refund?
Yes, Hotel Ermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ermitage?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ermitage?
Yes. Self-parking costs CAD 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Ermitage?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What's the area around Hotel Ermitage like?
Hotel Ermitage is in Old Quebec, a short 6-minute walk from Château Frontenac and 6 minutes' walk from Quebec City Town Hall. Travellers say that the area is walkable and good for shopping.
Hotel Ermitage Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
17 Dec 2024
Chad
Chad, 2-night trip
Verified Hotels.com guest review
2/10 Poor
15 Dec 2024
Do not recommend
Heat wasnt working.I had to blead air out of the radiator myself. Mini fridge wasn't plugged in when r arrived. Walls were paper thin. We had very loud and drunk neighbors and no reception person to call. Only got one key for the room. The keypad to enter barely works. Water in the shower changed temperature wildly.
ian
ian, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
Robinson
Robinson, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 Dec 2024
Cyrille
Cyrille, 1-night business trip
Verified Hotels.com guest review
6/10 Good
27 Nov 2024
Basic
Old hotel
Door were not locking
Windows not closing well
sebastien
sebastien, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Joanna
Joanna, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2024
Chyanne
Chyanne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
tap
tap, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 Oct 2024
1 to 2 rating
It was very uninviting the lobby was Barron no one there to greet you it was cold no bathroom facilities no personal touch other hotels in the area seemed much more welcoming I felt I made a mistake by booking your hotel. The room was never made up. We were there for 3 nights in my opinion it was an expensive hostel I would not recommend this place
Concetta
Concetta, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 Oct 2024
Grant
Grant, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Mike
Mike, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 Sep 2024
Patrick
Patrick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2024
Nice place to stay. However the sink had a leak and water on the floor. TV wasn't working, called manger she fixed it but stopped working again. Otherwise everything else was great.
Dean
Dean, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Sep 2024
The room is very nice. If the air conditioner would work or if the windows would open it would have been a 5 star. Note there is a very steep spiral stair case to go up.
Paul
Paul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Very large room. Great location. Comfortable.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
This is a small, charming, affordable boutique type hotel. We booked a regular room and just prior to arrival we received a text upgrading us to a multi-room junior suite because of maintenance issue. This room was VERY spacious and elegantly decorated. Very centrally located in Old Quebec City within walking distance of everything. After arrival, we left a voicemail with a couple of questions and promptly received a response. Highly recommended!
Mark
Mark, 1-night romance trip
Verified Expedia guest review
6/10 Good
6 Sep 2024
Good value for your money. Rooms need updating in areas but are clean and comfortable. Great location! No parking but there is a public lot very close.
Karen
Karen, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
2 Sep 2024
Maud
Maud, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sep 2024
Rubén
Rubén, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 Aug 2024
The hotel was in the middle of old Quebec , it was walkable for all main areas
The family room we took we sooo big and beds are comfortable
The bathroom is so old but functional
Raneem
Raneem, 1-night family trip
Verified Expedia guest review
4/10 Fair
29 Aug 2024
There is no face to face contact with anyone. I was there for three nights, shower backed up, the TV didn't work, the air conditioner squealed the whole night and the ice machine was broken. The # I called sent someone to fix the TV...he knew less than me and threw up his hands saying it was broken. No communication back about these problems. I had previously stated at their sister Hotel, enjoyably...it's undergoing renovation now. Never again!
andrew
andrew, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
What a charming little hotel! It’s an old converted house inside the wall. Perfect location, large room. Everything we needed. We will be back!
Karen
Karen, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
The room was perfect for our stay. The sitting room gave us a nice bit of space to hang out. Staff was very helpful and kind. Loved it and would stay again.