The room not fancy, but very well stocked. Pots, pans, salt, everything you might need was there. Grocery coop was a block away making this one of the most convenient hotels I've ever stayed in. Great to be able to cook some of our own meals. Kitchen appliances were top of the line. Sitting area and dining table had view of the Matterhorn. Nice bathroom with a tub/shower Clean and comfortable with a balcony overlooking main street. Because of that we got some street noise, but it was worth it to see the band come down the street. Only down side was the owner is not present because it is an apartment. While they were very friendly people who left lots of information and their phone number for us sometimes it is nice to be able to go down to a front desk. Owners provided very helpful information as long-time residents of the community. Many restaurants nearby to choose from. The pillows were huge and not very comfortable to us, but that is just personal preference. The bed was comfortable with a nice down comforter. The TV got some English channels. If we went back to Zermatt we would definitely stay in the same hotel.