The Square, Surabaya: 2025 Info, Photos, Reviews

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Surabaya hotel with full-service spa, connected to a shopping centre

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Where to?

Dates

June 2025

July 2025

Family Suite | Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

The Square, connected to a shopping center, offers an inviting getaway. Unwind with a massage at the onsite spa or enjoy drinks by the poolside bar. With free in-room WiFi and multilingual staff, you'll find convenience and comfort here.

Good

Popular amenities

Airport transfer
Spa
Bar
Pool
Gym
Laundry facilities

Main amenities (12)

Daily housekeeping
Restaurants and pool bar
Full-service spa
Outdoor pool
Breakfast available
Fitness centre
Room service
Room service
Coffee shop/cafe
7 meeting rooms
Airport shuttle
Terrace

Feel at home (6)

Private bathroom
Premium TV channels
Garden
Terrace
Daily housekeeping
Laundry facilities

Room options

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Twin Room

Highlights

Balcony

HDTV

Premium bedding

Pillow-top bed

Private bathroom

Electric kettle

Coffee/tea maker

Free bottled water

Sleeps 2
2 Single Beds

Deluxe Double Room

Highlights

Balcony

HDTV

Premium bedding

Pillow-top bed

Private bathroom

Electric kettle

Coffee/tea maker

Free bottled water

Sleeps 2
1 King Bed

Similar properties

Kitchen
Refrigerator

About the area

Siwalankerto Street 146-148, Surabaya, East Java, 60236

What's nearby

Petra Christian University - 3 min walk - 0.3 km
Royal Plaza Surabaya - 5 min drive - 3.7 km
Surabaya Zoo - 6 min drive - 5.1 km
Tunjungan Plaza - 11 min drive - 9.8 km
Pakuwon Mall - 13 min drive - 12.3 km

Getting around

Surabaya (SUB-Juanda) - 21 min drive
Surabaya Gubeng Station - 26 min drive
Surabaya Pasar Turi Station - 27 min drive
Tandes Station - 34 min drive
Kertomenanggal Station - 19 min walk
Jemursari Station - 22 min walk
Waru Station - 28 min walk
Airport shuttle (surcharge)

Restaurants

‪Lounge n Cafe UK Petra - ‬2 min walk
‪Hilda Catering Service & Bakery - ‬1 min walk
‪Warung Merah - ‬3 min walk
‪Bebek Bagong - ‬2 min walk
‪Kantin Padang Pasir - ‬5 min walk

About this property

The Square

The Square puts you within a 15-minute drive of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar and a fitness centre.

Languages

English, Indonesian

At a glance

Hotel size

- 120 rooms
- Arranged over 17 floors

Arriving/Leaving

- Check-in start time: 2 PM; check-in end time: midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- At check-in, guests must provide a negative Antigen COVID-19 test result
- Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cots (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free on-site self-parking

Transfers

- Airport shuttle on request (available 24 hours a day)*

Other information

- Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Poolside bar
Coffee shop
Room service (limited hours)

Travelling with children

Local/corner shop

What to do

Shopping
Pool table

Working away

7 meeting rooms

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
An outdoor pool
Full-service spa
Banquet hall

Accessibility

Lift

Room amenities

Be entertained

28-inch LCD TV
Premium cable channels

Home comfort

Coffee/tea maker
Electric kettle
Slippers

Sleep well

Turndown service
Premium bedding
Pillow-top mattress

What to enjoy

Balcony

Freshen up

Private bathroom
Shower only
Hairdryer (on request)
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Phone

Food and drink

Free bottled water
Paper towels

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Refundable deposits

Deposit: IDR 295000 per stay

Optional extras

Buffet breakfast is offered for an extra charge of approximately IDR 70000 for adults and IDR 50000 for children
Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle
Early check-in can be arranged for an extra charge of IDR 180000 (subject to availability)
Late checkout can be arranged for an extra charge of IDR 180000 (subject to availability)

Pool, spa, & gym (if applicable)

Children under 14 years old are not allowed in the fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Square Apartment Arcade

Square Apartment Arcade Hotel

Square Apartment Arcade Hotel Surabaya

Square Apartment Arcade Surabaya

Square Surabaya Hotel

Square Surabaya

The Square Hotel

The Square Surabaya

The Square Hotel Surabaya

The Square Surabaya Hotel Powered by Archipelago

Frequently asked questions

Is there a pool at The Square?

Yes, there's an outdoor pool.

Are pets allowed at The Square?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Square?

Yes, there's free self parking.

Is an airport shuttle service offered by The Square?

Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle.

What are the check-in and check-out times at The Square?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge of IDR 180000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 180000 (subject to availability).

What is there to do at The Square and nearby?

The Square has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near The Square?

Yes, there's an on-site restaurant.

Does The Square have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Square like?

The Square is located a short 3-minute walk from Petra Christian University.

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The Square Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6/10

In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly

14-night trip

4/10

2-night trip

8/10

The staff are very helpful.

3-night trip

4/10

Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu (laki2), memakai sepatu, mengambil piring tanpa mencuci tangan, cukup Satu Kali in saja

4-night trip

8/10

Hotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya.

1-night trip

8/10

I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient

1-night trip

10/10

It was ok

1-night trip

4/10

15-night trip

10/10

1-night trip

10/10

The hotel great ND the stuff too very convenient to every thing.the price is excellent

1-night trip

6/10

1-night trip

8/10

Het is heel druk en rumoerig. Er is veel eetgelegenheid in de buurt. De kitchenette bevat wel een kookplaat maar geen pan en geen bestek of iets dergelijks.

1-night trip

8/10

Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.

1-night trip