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Hotel California

3.0 star property
Central Santa Cruz hotel with restaurant, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel California

Reception
Exterior detail
15-inch TV with cable channels
Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished
In-room dining

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • Business centre
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Free food/drink shopping service
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Free food shopping service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
c. Charagua Nro. 23 (7 Calles), Santa Cruz

What's nearby

  • Artecampo - 7 min walk - 0.6 km
  • San Lorenzo Cathedral - 11 min walk - 0.9 km
  • Plaza 24 de Septiembre - 11 min walk - 1.0 km
  • Cine Center - 3 min drive - 3.1 km
  • Ventura Mall - 6 min drive - 5.3 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive
  • Santa Cruz de la Sierra Station - 12 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Pollos El Solar - ‬4 min walk
  • ‪La Barca - ‬2 min walk
  • ‪Tai San - ‬11 min walk
  • ‪Pollos Moderno - ‬4 min walk
  • ‪Il-Borgo - ‬7 min walk

About this property

Hotel California

When visiting Santa Cruz, Hotel California is a great choice to consider. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM.

Languages

English, Spanish

At a glance

Hotel size

  • 19 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby

Off-site

  • Area shuttle within 10 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Free reception
  • 24-hour room service

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (248 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 15-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Hotel California Santa Cruz
Hotel California Hotel
Hotel California Santa Cruz
Hotel California Hotel Santa Cruz

Frequently asked questions

Does Hotel California offer free cancellation for a full refund?
Yes, Hotel California does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel California?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel California?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel California?
You can check in starting at 2:30 PM. Check-out time is noon.
Are there restaurants at or near Hotel California?
Yes, there's an on-site restaurant.
What's the area around Hotel California like?
Hotel California is in the heart of Santa Cruz, a short 11-minute walk from San Lorenzo Cathedral and 11 minutes' walk from Plaza 24 de Septiembre.

Hotel California Reviews

Reviews

7.0

Good

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

This hotel was not open
The hotel was “closed” we booked, took a taxi there and the business was shuttered.. Had to find another hotel. This was appalling, how can a shuttered up hotel appear on hotels.com as available to book.
Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average
Verified Hotels.com guest review

6/10 Good

Decent hotel.
A decent, modest hotel, not too far from the centre or malls/restaurants. Staff could've made the experience better by being a little more friendly. I believe that customer service makes or breaks an experience. I would suggest the staff look a little more happy and pleased to help out and make the tourists visit more pleasurable to ensure return visits IMO. :D
Verified Expedia guest review

4/10 Fair

Not really my cup of tea
There is really nothing good to say about this hotel except that I felt safe and was reasonably comfortable. However, I would not stay here again. Breakfast was horrible. The neighborhood is horrible. Bedding was horrible. I am trying to make my way around South America and I have been choosing some hotels that are cheap and some that are more moderately priced. This was a cheap one and I got what I paid for.
Verified Hotels.com guest review

10/10 Exceptional

Impeccable!
The hotel is only a 5-10 minute walk to the main square and the cathedral. The owners are very helpful and friendly.
Verified Hotels.com guest review

8/10 Very good

Nice hotel, in eclectic neighbourhood
It was a comfortable stay in a nice 3 star hotel. the staff were very friendly and most helpful.
Verified Expedia guest review

8/10 Very good

nice stay
good
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, very clean, good Internet
Pros: The location is very close to downtown Santa Cruz. There were pharmacies and restaurants close by. The hotel is kept very clean, same for my room. Service is excellent. If you have a question, they will answer it. If you need something it gets done. They go out of their way to make sure you are safe. Internet is very reliable. I used it 24/7. Speed averaged 1Mps download, 0.50Mps upload and connection was almost never lost.. With that speed you can watch low res Utube videos, but high res Utube videos start and stop. When I arrived, it was 8:30am; I expected to be charged a full day even though I only had use of the room for 3 1/2 hours. Upon checkout, the hotel owner told me I would not be charged for my arrival day because I only had use of the room for 3 1/2 hours. He did not have to do that. I was very impressed with both their fairness, honesty and transparency. Cons: After 8:00pm walking around outside of the hotel, might not be such a good idea.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Wonderful staff, clean facility
We reserved this hotel with just a day's notice. The staff was excellent and the room was clean - we were greeted by the distinct odor of chlorine bleach following the cleaning crew's work each day. The a/c worked well (sometimes, a little too well) and the breakfast is not a buffet so you can't get seconds but was served with a smile. The wi-fi was strong in our room and there is a computer on site that saved us a trip to the internet cafe. The location was close enough to the inner circle of the city that a cab ride round to the other side was cheap, and a decent chicken dinner was just a block away on foot.
Verified Hotels.com guest review

2/10 Poor

scary
The location was terrible. Even the hotel staff suggested that I be in before 8. Such a disappointment all around.
Verified Hotels.com guest review

8/10 Very good

Céntrico
Estadía cómoda y tranquila. Área segura hasta 7 p.m. aproximadamente. Después llegar en taxi.
Verified Hotels.com guest review

10/10 Exceptional

Recomendable
Fue muy bueno ospedarme ahi, muy buena atencion y siempre tuve informacion disponble siempre que la requeri. totalmente recomendable
Verified Hotels.com guest review

8/10 Very good

フランスパン
エレベーターがなく、上り下りがちょっと大変でしたが、朝食がフランスパン、ヨーグルトなど、大変美味しかった。
Verified Hotels.com guest review

6/10 Good

Hôtel central 5 mn de la place principale
Bon accueil ; personnel à l'écoute et de bon conseil .Chambre pas très grande mais propre . Mauvaise insonorisation , on entend tout les bruits d'ablution des autres occupants . Petits déjeuner basique mais correct . Super wifi ; c'est le seul hôtel en des semaines de voyage où j'ai pu utiliser Skype sans problème ;un gros bon point pour ça .
Verified Expedia guest review

2/10 Poor

Hotelværelse levede ikke op til forventningerne
Hotellet levede ikke op til omtalen på Hotel.com Værelset var ikke rent, vandhane på badet kunne ikke åbnes, der var lukket af for vandet i bruseren. Hotelpersonale var serviceminded, da der blev bedt om hjælp, men her må du kunne spansk. Morgenmad var virkelig god. Alt i alt var det ikke prisen værd.
Verified Hotels.com guest review

8/10 Very good

Muito confortável.
Super confortável, o bairro é bem feinho, mas é perto da praça central o que ajuda muito. Os funcionários são super solícitos e educados. Recomendo, só que é meio carinho.
Verified Hotels.com guest review

8/10 Very good

Habitaciones cómodas y limpias
La estancia fue de una noche. Estuvo todo muy bien. Habitación cómoda. Limpia. Personal amable.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Bueno..
Excelente , solo que el desayuno medio escaso..
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

muito bom
Ótimo custo X beneficio
Verified Hotels.com guest review

6/10 Good

Aceptable
Gente muy amable pero servicio mínimo en la habitación. Desayuno correcto. Tercer piso por escalera. Zona fea pero aparentemente segura. A diez cuadras de la plaza principal y a una del primer anillo. Habitación correcta, ducha excelente.
Verified Hotels.com guest review

8/10 Very good

Buena relación precio-calidad
Buen hotel en Sta. Cruz de la Sierra, principalmente por su relación precio-calidad. Ningún lujo pero sí todo lo básico para una estadía cómoda: desayuno incluido, wi fi, aire acondicionado y buena ducha. Y muy útil, un frigobar en la habitación.
Verified Expedia guest review

8/10 Very good

Bom.
Bom, comparando custo e benefício.
Verified Hotels.com guest review