Casa Maya Cancun, near the vibrant Cancun Convention Center and La Isla Shopping Mall, offers a relaxing retreat with an international cuisine restaurant on site. Unwind at the white sand beach with free cabanas or take a dip in one of 2 pools and enjoy activities like motor boating and scuba diving.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive
Airport shuttle
Area shuttle (surcharge)
Restaurants
Breakfast - 7 min walk
Venecia - 10 min walk
Las Olas - 10 min walk
RIU Caribe Pizzeria - 7 min walk
Swim-up Bar - 6 min walk
About this property
Melia Casa Maya Cancun All Inclusive
At Melia Casa Maya Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be steps from Langosta Beach. The 2 outdoor pools and free water park provide recreation options for everyone. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a poolside bar, a children's pool and a terrace. Fellow travellers love the helpful staff and beach location.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
260 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking includes off-street options
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
4 restaurants
3 bars/lounges
Poolside bar
Travelling with children
Free water park access
Children's pool
Playground
Babysitting services
Children's games
What to do
On the beach
Beach volleyball
Shopping
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Scuba-diving nearby
Skydiving nearby
Zip-lining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Communal living room
2 outdoor pools
Free water park
Water slide
Accessibility
Lift
Lift door width (centimetres): 180
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Well-lit path to entrance
Pool access ramp on site
Room amenities
Be entertained
55-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Down duvet
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Merkado – This restaurant specialises in local cuisine.
Lobby Bar Boreal – On-site lobby lounge. Open daily.
Cape Nao – This restaurant specialises in international cuisine. Open daily.
Casa Nostra – This restaurant specialises in Italian cuisine. Open daily.
The Grill – This restaurant only serves lunch. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 79.20 per accommodation, per night
Sanitation services: MXN 79.20 per night
Optional extras
Local area shuttle service is offered for an extra charge
Late checkout can be arranged for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya
Frequently asked questions
Does Melia Casa Maya Cancun All Inclusive offer free cancellation for a full refund?
Yes, Melia Casa Maya Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Melia Casa Maya Cancun All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Melia Casa Maya Cancun All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Melia Casa Maya Cancun All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Melia Casa Maya Cancun All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless social distancing and check-out are available.
Is there an on-site casino at Melia Casa Maya Cancun All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (8-min drive) and Dubai Palace Casino (9-min drive) are both nearby.
What is there to do at Melia Casa Maya Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 3 bars and a water slide. Melia Casa Maya Cancun All Inclusive also has a garden.
Are there restaurants at or near Melia Casa Maya Cancun All Inclusive?
Yes, there are 4 on-site restaurants, featuring local cuisine.
What's the area around Melia Casa Maya Cancun All Inclusive like?
Melia Casa Maya Cancun All Inclusive is a short 3-minute walk from Langosta Beach and 15 minutes' walk from Tortuga Beach. Travellers give top marks for the property's prime location.
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Melia Casa Maya Cancun All Inclusive Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
26 Feb 2025
Majo was amazing
Great service and hotel but the staff were amazing one lady particularly Maria Jose or Majo… she was my concierge liaison and she was brilliant, also Fernando is a lovely chap they helped me regarding a nightmare experience at the Royalton Riviera Cancun- avoid the Royalton like a plague