Ramada by Wyndham Zhangjiajie Tianmen Mountain

2.0 star property
Explore Yongding's scenic beauty from this upscale hotel where convenience meets comfort.

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March 2025

Photo gallery for Ramada by Wyndham Zhangjiajie Tianmen Mountain

Lobby
Living room
Room
Exterior
Lobby

Reviews

3.8 out of 10

Popular amenities

  • Laundry facilities
  • Restaurant

Room options

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About the area

Map
No. 1 Nanzhuang Road, Yongding District, Zhangjiajie, Hunan

Restaurants

  • ‪印象老灶台 - ‬9 min walk
  • ‪十字茶馆 - ‬6 min walk
  • ‪古楼安氏茶馆 - ‬6 min walk
  • ‪湘妹子茶楼 - ‬6 min walk
  • ‪Mr.F cafe集装箱咖啡馆 - ‬13 min walk

Fees & policies

Also known as

Wei Di Hotel
Wei Di Hotel Zhangjiajie
Wei Di Zhangjiajie
Zhangjiajie Chentian Hotel
Chentian Hotel
Zhangjiajie Chentian
Chentian Hotel
Zhangjiajie Chentian
Hotel Zhangjiajie Chentian Hotel Zhangjiajie
Zhangjiajie Zhangjiajie Chentian Hotel Hotel
Hotel Zhangjiajie Chentian Hotel
Zhangjiajie Chentian Hotel Zhangjiajie
Wei Di Hotel Zhangjiajie
Chentian
Zhangjiajie Chentian
Zhangjiajie Chentian Hotel Hotel
Zhangjiajie Chentian Hotel Zhangjiajie
Zhangjiajie Chentian Hotel Hotel Zhangjiajie

Ramada by Wyndham Zhangjiajie Tianmen Mountain Reviews

Reviews

3.8

2.8/10

Cleanliness

3.0/10

Staff & service

2.8/10

Property conditions & facilities

Reviews

2/10 Poor

FILTHY
Hotels.com had the wrong name ect with the wrong address and we booked this hotel off the reviews but the reviews were from another hotel, when we arrived at the airport there was no one there for us we had to call which was hard enough to be told get our own way or too bad, it was midnight we were tired and looked forward to a 4 star room to find a -1 star hotel, the rooms were filthy had not been cleaned in a month or more, the carpet was heavily stained everywhere, wallpaper peeling off and thick black mould all over bathroom and windows ect, no tea/coffee, no hot water, no free shuttle, no wifi, i am extremely angry right now it is the most disgusting hotel we have ever stayed at and this mess is no fault of ours. oh and to top this all off we thought we would see what they offered at breakfast we didnt expect much but not to find all the food was cold they didnt turn any warmers on but it all smelt bad like it was leftovers from a week ago and then we looked over at the waiter to see his hand in the noodle dish with no gloves and he was breaking up the noodles with 2 long finger nails he had, i almost vomited - oh yes smoking is allowed anywhere in this hotel even around food and in any room DO NOT STAY HERE ...HOTELS REMOVE THIS FILTHY HOTEL from your site, i will be giving the photos to hotels.com not uploading here for legal reasons.
Verified Hotels.com guest review

2/10 Poor

total disappointment with Hotel.com!!!!!!!!!!
My supposedly doubled confirmed hotel reservation via.Hotel.com did not materialize even though I had made 3 different phone calls to Hotels.com to ensure it is after I called the hotel and realised that hotel didn't have my reservation. How can this happened???
Verified Hotels.com guest review

2/10 Poor

Hotel does not exist!!!
Only after arriving in Zhangjiajie did I learn that the Chentian Hotel DOES NOT EXIST! The taxi drivers did not understand the name or address (spoken or in Chinese writing). Luckily, the confirmation email showed a building facade which they DID recognize. This was the Vide Hotel, and it turns out I did have a reservation THERE. The Vide hotel was generally nice (great location across the street from the Mount Tianmen cable car, clean and luxurious room, however the toilet clogged while we were there, and the room smelled a bit of cigarette smoke). But I can't positively recommend it when I came so close to having no hotel at all.
Verified Orbitz guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

Bem localizado, porém cafe da manhã ruim e sujo.
Café da manhã ruim, pelo menos para nós brasileiros, tinha apenas comida local. Restaurante muito sujo. As pessoas fumam por todos os locais do hotel.
Marcos Antonio, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review