The room was huge and had a lot of very nice amenities -- full-sized fridge and freezer, microwave, stove, dishes, dishwasher, kitchen table, couch, cozy armchairs, etc.
My first night, they hadn't held a room for me, and the hotel they sent me to instead wasn't of the same level.
Dining table and bathroom floor in room weren't well cleaned before I got there or after housekeeping picked up my tip the next day.
I saw a roach when I heated up food in the room and decided to leave early.
Staff were helpful with problems but I got the feeling they are not paid enough.