Nestled near Toyako Hot Spring, Toya Sun Palace Resort & Spa is a serene haven for relaxation. Unwind in the indoor mineral hot spring or rejuvenate with a massage at the spa, while kids enjoy the waterslide and arcade/game room. With shopping on site and multilingual staff available to help plan your stay.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
24/7 front desk
Spa
Pool
Air conditioning
Free WiFi
Main amenities (12)
Restaurants and bar/lounge
Full-service spa
Indoor pool
Hot springs
Sauna
Steam room
Children's pool
Waterslide
24-hour front desk
Air conditioning
Garden
Arcade/games room
Feel at home (6)
Children's pool
Fridge
Private bathroom
Garden
Lift
Flat-screen TV
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Japanese Style Room, Lake View, Non Smoking
Japanese Style Room, Lake View, Non Smoking
Highlights
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
In-room safe
35 sq m
Lake view
Sleeps 5
4 Single Futons
View all photos for Run of the House (No Choice of room type)
Run of the House (No Choice of room type)
Highlights
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
In-room safe
28 sq m
Sleeps 4
4 Single Beds
View all photos for Japanese & Western Style Room, Lake View, Non Smoking
Japanese & Western Style Room, Lake View, Non Smoking
Highlights
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
In-room safe
35 sq m
Lake view
Sleeps 4
2 Single Futons OR 2 Single Beds
View all photos for Japanese Style Room, Lake View, Non Smoking
Japanese Style Room, Lake View, Non Smoking
Highlights
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
In-room safe
28 sq m
Lake view
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Western Style Room, Lake View, Non Smoking
Western Style Room, Lake View, Non Smoking
Highlights
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
In-room safe
28 sq m
Lake view
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Twin Room, Lake View, Non Smoking
When you stay at Toya Sun Palace Resort & Spa, you'll be a short five-minute drive from Lake Toya and Toyako Hot Spring. Guests can indulge in massages at the spa, and Palacio serves breakfast and dinner. An indoor pool, a bar/lounge and a sauna are other highlights.
Languages
Japanese
At a glance
Hotel size
324 units
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7 PM
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Property amenities
Food and drink
Restaurant
Bar/lounge
Travelling with children
Children's pool
Water slide
Local/corner shop
What to do
Hot springs
Shopping
Working away
Meeting room
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1965
Garden
An indoor pool
Arcade/games room
Full-service spa
Sauna
Steam room
Water slide
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs open between 5:00 AM and 11:00 PM.
Dining
Palacio – This poolside buffet restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Hot springs access available from 5:00 AM to 11:00 PM
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Also known as
Sun Palace Toya
Toya Sun Palace
Toya Sun Palace Hotel
Toya Sun Palace Hotel Sobetsu
Toya Sun Palace Sobetsu
Toya Sun Palace Resort Sobetsu
Toya Sun Palace Resort
Toya Sun Palace & Spa Sobetsu
Toya Sun Palace Resort & Spa Resort
Toya Sun Palace Resort & Spa Sobetsu
Toya Sun Palace Resort & Spa Resort Sobetsu
Frequently asked questions
Does Toya Sun Palace Resort & Spa offer free cancellation for a full refund?
Yes, Toya Sun Palace Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Toya Sun Palace Resort & Spa?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Toya Sun Palace Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Toya Sun Palace Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Toya Sun Palace Resort & Spa?
Check-in start time: 2 PM; check-in end time: 7 PM. Check-out time is 10 AM.
What is there to do at Toya Sun Palace Resort & Spa and nearby?
On-site recreation at Toya Sun Palace Resort & Spa includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Toya Sun Palace Resort & Spa also has a water slide, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Toya Sun Palace Resort & Spa?
Yes, Palacio offers pool views and poolside dining.
What's the area around Toya Sun Palace Resort & Spa like?
Toya Sun Palace Resort & Spa is located on the waterfront, a short 4-minute walk from Lake Toya.
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Toya Sun Palace Resort & Spa Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
17 Sep 2022
The facility is very old. Especially the bathroom at the own room is not clean and comfortable at all. If the hotel wants to continue the business, it is high time to renew the facility. The buffet style dinner was so so.
Very old and dirty, no air conditioning. Room is too old, very ugly decoration. Just like a room with monsters. Restaurant food is also not very good. Just the new and extended area is nice!