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The Fresh

3.0 star property
City centre hotel within walking distance of Via Toledo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fresh

Dining
Property entrance
Down duvets, in-room safe, desk, soundproofing
Interior
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • Air conditioning
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Off-site parking available
  • Soundproofed rooms
The price is Rp910.442
Rp1.119.144 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Down duvets, in-room safe, desk, soundproofing

Comfort Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, soundproofing

Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Down duvets, in-room safe, desk, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Double Room Single Use

Down duvets, in-room safe, desk, soundproofing

Comfort Double Room Single Use

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Hallway
Hotel Luna Rossa
Pet-friendly
Free WiFi
Air conditioning
24/7 front desk
8.0 out of 10, Very good, (75)
The price is Rp999.578
Rp1.217.243 total
includes taxes & fees
21 Nov - 22 Nov
Hotel Luna Rossa
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About the area

Map
Via Donnalbina 7, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 4 min walk - 0.4 km
  • Via Toledo - 5 min walk - 0.5 km
  • Port of Naples - 11 min walk - 0.9 km
  • Molo Beverello Port - 13 min walk - 1.1 km
  • Piazza del Plebiscito - 15 min walk - 1.3 km

Getting around

  • Naples International Airport (NAP) - 7 min drive
  • Montesanto Station - 12 min walk
  • Napoli Marittima Station - 14 min walk
  • Naples (INP-Naples Central Rail Station) - 28 min walk
  • Università Station - 5 min walk
  • Toledo Station - 6 min walk
  • Municipio Station - 8 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Koi Sushi Restaurant - ‬2 min walk
  • ‪Pizzeria Giuliano - ‬3 min walk
  • ‪Baccalaria - ‬4 min walk
  • ‪Drago d'oro - ‬1 min walk
  • ‪Double Wine Bar - ‬3 min walk

About this property

The Fresh

The Fresh offers a great location, putting you within a short 10-minute walk of Spaccanapoli and Via Toledo. Also, Castel Nuovo and Galleria Umberto I are within a short 10-minute walk. Public transportation is only a short walk: Università Station is 5 minutes and Toledo Station is 6 minutes.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 6 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 8 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site garage
  • Off-site parking within 1148 ft (EUR 30 per day); booking required

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

What to do

  • Boat tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • IPod docking station
  • 26-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 20 per person (one-way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 30 per day (1148 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049B49GGGTYUQ

Also known as

Fresh Hotel Naples
Fresh Naples
The Fresh Hotel
The Fresh Naples
The Fresh Hotel Naples

Frequently asked questions

Does The Fresh offer free cancellation for a full refund?
Yes, The Fresh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Fresh?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by The Fresh?
Yes, an airport shuttle is available. The charge is EUR 20 per person one-way.
What are the check-in and check-out times at The Fresh?
Check-in start time: 2 PM; check-in end time: 8 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at The Fresh and nearby?
Have fun during the warmer months with activities nearby such as boat tours.
Does The Fresh have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Fresh like?
The Fresh is located on the waterfront in Naples City Centre, a short 5-minute walk from Università Station and 4 minutes' walk from Spaccanapoli.

The Fresh Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Anthony, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Julie, 4-night trip
Verified Hotels.com guest review

2/10 Poor

FOR US THE LOCATION WAS SCARED. NOBODY IN THERE , ENTRACE OF HOTEL WAS DARK PLACE, AND THE PRINCIPAL DOOR VERY DURY. NEVER COME BACK SORRY
Carmen, 1-night trip
Verified Expedia guest review

8/10 Very good

ROBERT, 3-night trip
Verified Expedia guest review

2/10 Poor

TL;DR : This is NOT a hotel. It is a BnB-like accommodation with misleading advertisement. Owner also tries to browbeat negative reviews by threatening calling the cops. We arrived in a graffiti laden alleyway at around 4pm, well within the 2 to 8pm check-in time (front desk is supposed to be open from 8am to 8pm) to a door with a lockbox. We ring the location and get no answer. We find a note that says that we need to contact someone through WhatsApp if it's after 2pm. Which is... highly irregular. Contact the number (good thing we had international data) and no response so I start looking at the lockbox. Within seconds, I get it open and find a bunch of keys. Didn't feel comfortable taking the keys so I tried to close the box again but couldn't anymore. After nearly 2 hours! I finally get a response after I contacted Expedia to get a refund. He gives me instructions to open the lockbox and tells me it's my fault because we checked-in after 2pm. We got no instructions of that sort from him (or at all). Turns out, the lockbox code was not one that I had tried which now freaks us out considering how easy it was to open, anybody could have made doubles. Asked for a refund directly because both not a hotel room or safe and he refused. Ended up going elsewhere. After he saw a negative review on google, he sent us the cop threat. This is NOT a hotel. Nobody works here. The 8am to 8pm front desk is a lie and is not manned. We even saw other people waiting the next day.
Colin, 2-night family trip
Verified Expedia guest review

6/10 Good

mohamed t, 1-night trip
Verified Hotels.com guest review

8/10 Very good

good location and good service
James, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Ok place to dump you bags and get clean.
Great location. Inexpensive price. No air conditioning. Hot. Had to sleep with windows open. Noisy all night long.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here is my best recommendation. Find a different Hotel
Terry, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

False Advertisement
I typically choose hotels based on the services offered. One important service for me is airport transportation (even with a fee) since I find taxis can try to overcharge you. That was one of the reasons The Fresh was selected. So I was disappointed when I emailed them a couple of days prior to my arrival to arrange transportation and was informed that my arrival time was a busy period and it would not be available. Again, I was disappointed but understood since my arrival in Naples was during a timeframe typically used for check-in. So I took a taxi and paid more than double the price quoted by The Fresh. To avoid this issue for my departure, I immediately emailed the owner after check-in to arrange transportation for my departure several days later. I was then informed that the service was not available period. I sent screenshots from their website and Expedia stating that airport transport is available for a fee. I was then told that they don't offer it anymore. This really upset me. It upset me more than the A/C that you could only feel when you in a specific spot in the room and that they turned off daily resulting in my coming from a very hot outdoor environment into a sweat box. More so than the internet service that kept going in and out. Consistent A/C and internet service were not advertised but airport transport was. If I was aware of this, I would not have spent my money and my Expedia points at this location. If you don't offer a service, don't advertise it.
5-night trip
Verified Expedia guest review

6/10 Good

Too expensive for the accommodations.
Rooms requested were not available the day we arrived. However, the owner was there when we arrived. I did not realize that we would have needed an elevator. No elevator! Owner was pleasant. The B&B was on the second floor in Italy it's the first floor. Had to walk up and down with luggage. We arrived on a Thursday rooms requested were available on Saturday. .
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Affordable option, great location
Best thing about this hotel is its location, just a minutes walk away from one end of Centro Storico and many of the tourist attractions. Affordable price and overall good quality of room, although the bed was pretty hard and the shower very small, and breakfast could be improved by having more savoury options. Staff here speak almost no English but can provide a map of the area, and its easy enough to find your own way around.
Verified Hotels.com guest review

8/10 Very good

good stay
Nice service
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

OK hotel.
Although it didn't look like it from the outside, the hotel was nice inside, and in a good location. The air conditioning was very weak and the wifi was so spotty. Most times it did not work in our room. We use wifi to plan our days, etc. the breakfast was good.
Verified Hotels.com guest review

10/10 Exceptional

nice hotel in the historic center.
very nice and polite staff, a little bit poor english knowladge like in general in Napoli. breakfast always on time with a lovely warm croissant, cake and etc. in the end of our visit been offered a taxi to airport, cheap and on time. atmosphere was awesome and comfortable. it is the right place to stay.
Verified Expedia guest review

8/10 Very good

A reFRESHing base from which to explore Napoli
I stayed in the Fresh for 4 nights in October 2014 - I arrived late (very late) and had not realised I needed to tell the hotel in advance; no fear, they called me and it was all sorted (THANK YOU). The rooms are comfortable and brightly decorated - the decor seems to be lime green or pink and it gives the place a modern feel despite the building being an old building in old naples. The location is great - 3 minutes from the heart of old naples and 10 minutes from the highlight for me - Napoli Underground.
Verified Expedia guest review

10/10 Exceptional

Lovely Hotel, great location, close to everything
Lovely Hotel, great location, close to everything, Naples bay, Royal Place, Castle Nuevo just a stones throw away. The University and Metro underground line is just around the corner as well as the fabulous shopping streets!
Verified Expedia guest review

6/10 Good

Room & bathroom were a bit small. Location wasn't the greatest either. Clean and good service though.
Verified Hotels.com guest review

2/10 Poor

Awful place - Avoid
Worst hotel stay in a very long time.. 1. At 10 Am day of check in the hotel manager Alessandro called to say that The Fresh has a boiler issue - hence no hot water and we had to go to sister hotel Hrooms. 2. Hrooms was located away from everything - port, train station, city centre - had to use crowded Naples metro to get around every day. The manager was under the impression he was doing us a favour. 3. Hrooms has no staff other than non English speaking cleaning lady. There was no one at reception after we checked in for the entire 3 days stay. 4 different keys were needed to get onto the building, hotel and then room! 4. Toilet would not flush and my dad had to fix it as there was no one to ask for help. 5. After a shower the entire bathroom was flooded - again - no one to ask for help - so we left it for cleaning lady to drain next day. 6. Requested triple room for 3 adults and at The Fresh the reservation indicated 3 beds would be available. We got one double and a very uncomfortable sofa bed- I am only 5ft 4 and my feet were out. The only positives I can think of are the size of the rooms and cleanliness. It should really be marketed as serviced apartments or something along these lines (there is no hotel staff or service to speak of) to manage expectations.
Verified Expedia guest review

10/10 Exceptional

This place is very close to a beautiful church.
I thought The Fresh was very tastefully decorated and comfortable. The staff were very congenial. The owner even picked me up from the airport! He also arranged for a txi to take me to the ferry the next day, witch is just a short distance away, The continental breakfst was very nice also.This place was a real bargain, too.
Verified Hotels.com guest review

8/10 Very good

Great from the inside
Decent continental breakfast included. The staff member who stays there for most of the day isn't too helpful in terms of recommending routes, restaurants or attractions but does his job well which is to lay out breakfast and check you in. We found the location a bit hard to find because the google maps location for the hotel is wrong (sept 2013). 25 mins walk to train station, 8 min walk to port, 30 seconds walk to nearby (small but functional) supermarket. Good stay overall.
Verified Hotels.com guest review

8/10 Very good

Prima hostel en schone nette kamer, eerder toegang gekregen tot de kamer door te bellen met de eigenaar bij aankomst. Op loopafstand van veel bezienswaardigheden.
Britt, 4-night trip
Verified Expedia guest review