In the heart of Kagoshima, Shiroyama Hotel Kagoshima offers a tranquil retreat. Soak in the indoor mineral hot spring, unwind at the sauna or indulge in rejuvenating spa treatments. With six on-site restaurants serving Japanese cuisine and kids' meals, you'll be spoiled for choice.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Onsen
Gym
Spa
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
6 restaurants and bar/lounge
Full-service spa
Hot springs
Breakfast available
Free area shuttle
Fitness centre
Sauna
Self parking
Room service
Coffee shop/cafe
24-hour front desk
For families (6)
Children stay free
Fridge
Private bathroom
Television
Garden
Daily housekeeping
The current price is Rp2.272.052
Rp2.272.052
Rp2.781.578 total
includes taxes & fees
6 Mar - 7 Mar
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)
Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
47.9 sq m
Ocean view
Sleeps 7
4 Single Beds
View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)
Forest Forth Room, Non Smoking (No View, No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
48 sq m
Sleeps 7
4 Single Beds
View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)
Single Room, Non Smoking (Single Use, No View, No Extra bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
17 sq m
Sleeps 1
1 Double Bed
View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)
Standard Forth Room, Non Smoking (No View, No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
54 sq m
Sleeps 7
4 Single Beds
View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)
Sakurajima View Forth, Non Smoking (No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
54 sq m
Ocean view
Sleeps 7
4 Single Beds
View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)
Forest Twin Room, Non Smoking (No View, No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
25 sq m
Sleeps 4
2 Large Single Beds
View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)
Sakurajima View Twin Room, Non Smoking (No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
27 sq m
Ocean view
Sleeps 3
2 Large Single Beds
View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)
Royal Suite, Mt. Sakurajima View (No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
Bathrobes
126 sq m
Ocean view
Sleeps 3
2 Double Beds
View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)
Standard Double Room, Non Smoking (No View, No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
25.0 sq m
Sleeps 2
1 Queen Bed
View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)
Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
53 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)
Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Shower/bath combination
Private bathroom
31 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)
TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
25 sq m
Sleeps 4
2 Large Single Beds
View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)
Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bidet
31 sq m
Ocean view
Sleeps 4
2 Large Single Beds
View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)
TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)
Kagoshima Chuo Station Tourist Information Center - 4 min drive
Kagoshima City Aquarium - 5 min drive
Getting around
Kagoshima (KOJ) - 39 min drive
Kagoshima Chuo Station - 25 min walk
Kagoshima Station - 26 min walk
Sakanoue Station - 31 min drive
Free local area shuttle
Restaurants
三平らーめん照国本店 - 12 min walk
ル シエル - 1 min walk
バー カサブランカ - 1 min walk
ガーデンレストラン ホルト - 1 min walk
杏仁香 - 12 min walk
About this property
Shiroyama Hotel Kagoshima
When visiting Kagoshima, Shiroyama Hotel Kagoshima is a great choice to consider. Guests can visit the spa to be pampered with massages, facials or body treatments, and SUIREN, one of 6 restaurants, serves Japanese cuisine and is open for lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
355 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
6 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Travelling with children
Children stay for free (see details)
Free local shuttle
Children's menu
Baby bath
Pushchair
What to do
Hot springs
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1963
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments and manicures and pedicures.
Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs open between 6:00 AM and 11:00 PM.
Dining
SUIREN – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
LE CIEL – Overlooking the ocean, this restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HISUICHO – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HOLT – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Reservations are required. Open daily.
RAKUSUI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3900 for adults and JPY 1300 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for JPY 2200.0 per night
Parking
Covered self-parking costs JPY 1300 per night
RV/bus/lorry parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima
Frequently asked questions
Does Shiroyama Hotel Kagoshima offer free cancellation for a full refund?
Yes, Shiroyama Hotel Kagoshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shiroyama Hotel Kagoshima?
Sorry, pets aren't allowed.
Is parking offered on site at Shiroyama Hotel Kagoshima?
Yes. Self-parking costs JPY 1300 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Shiroyama Hotel Kagoshima?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Shiroyama Hotel Kagoshima and nearby?
On-site recreation at Shiroyama Hotel Kagoshima includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness centre. Shiroyama Hotel Kagoshima also has a garden.
Are there restaurants at or near Shiroyama Hotel Kagoshima?
Yes, there are 6 on-site restaurants, featuring Japanese cuisine and garden views.
What's the area around Shiroyama Hotel Kagoshima like?
Shiroyama Hotel Kagoshima is in the heart of Kagoshima, a short 4-minute walk from Mt. Shiroyama and 15 minutes' walk from Kagoshima City Museum of Art.
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Shiroyama Hotel Kagoshima Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Feb 2025
Excellent hotel. Excellent services.
Excellent experience! Will go again.
CHEUK LEUNG DENNIS
CHEUK LEUNG DENNIS, 2-night trip
10/10 Exceptional
26 Dec 2024
Excellent hotel
Amazing hotel. Definitely recommend.
Verified traveller
3-night trip
10/10 Exceptional
2 Nov 2024
Staff and food superb
Alexander
Alexander, 2-night trip
10/10 Exceptional
5 Jun 2024
Excellent hotel
CHEUNG PIU
CHEUNG PIU, 3-night trip
10/10 Exceptional
20 Nov 2024
Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer.
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
20 Jul 2024
The location was great and the outdoor Onsen was amazing. I’d like to go back!
Yoko
Yoko, 1-night trip
10/10 Exceptional
5 Apr 2024
good bar and a Great breakfast
Andrea
Andrea, 2-night trip
10/10 Exceptional
31 Mar 2024
The room and the views are spectacular!
Robbie
Robbie, 3-night trip
10/10 Exceptional
28 May 2024
That was super excellent. The royal family also stayed there. The onsen was excellent. The breakfast buffet was excellent. I want to stay there again!
Masahiro
Masahiro, 1-night trip
8/10 Very good
9 Aug 2024
A very good experience, The staff was very considerate and took us to the room, but the room was a bit small. The hot spring environment is very good and comfortable. The breakfast is also good and has many styles.
Mandy
Mandy, 2-night trip
10/10 Exceptional
18 Feb 2024
This is a quality hotel. The staff, rooms and facilities are all quality
Vincent
Vincent, 2-night trip
8/10 Very good
24 May 2024
The view of Sakurajima Volcano was why I chose this hotel. The view was a little obscured by the roof of the restaurant but still very nice!
Susan
Susan, 3-night trip
10/10 Exceptional
14 Apr 2024
Great stay
The level of service at this hotel cannot be matched. It will always be the crown jewel of Kagoshima. Also, great views of Sakurajima
John
John, 6-night trip
8/10 Very good
26 May 2024
Clean and convenient
Nitaro
Nitaro, 2-night trip
10/10 Exceptional
3 Mar 2024
An excellent experience with friendly staff and wonderful services. Highly recommended!
Shirley
Shirley, 2-night trip
8/10 Very good
8 Oct 2024
Beautiful Views, Solid Hotel Stay
Great hotel that’s very well known for the onsen and views of Sakurajima (what more can you ask for!). It will be hard to find a hotel location with a better view!
The room was nice for the most part. Bathroom was a bit dated and unfortunately had an old tank water smell that some of the hotels in Japan have.
Restaurants in the hotel are great although a bit on the pricier side. We ended up getting a gorgeous view of the garden for our dinner there.
Family Mart on the 1st floor makes this hotel a catch all for convenience.
Verified traveller
1-night trip
10/10 Exceptional
28 May 2024
Good services
siu hay
siu hay, 2-night trip
8/10 Very good
30 Apr 2024
It’s a very grand hotel with amazing view of the Sakuajima. Loved the onsen! Great services and a good variety and quality of breakfast. The only thing that bothered me was the thin walls of the room it can get a bit noisy at night, but everything else was good enough to make up for the only problem. The hotel also has nice souvenir shops.
Ranran
Ranran, 1-night trip
10/10 Exceptional
26 Mar 2024
Great location on top of a hill with views of the city and volcanoe (weather permitting). Great onsen. It’s a huge and busy hotel. The staff was able to make a reservation in one of their restaurants and we loved it (best tempura we had). Bar Cellar is nice too. Staff very nice and some spoke English.
Ghislain
Ghislain, 1-night trip
10/10 Exceptional
7 Jul 2024
Defiantly rent a vehicle if you wish for convenience, it’s walkable but it’s brutal to traverse the hill when it’s summer
Corey toshiaki ontiveros
Corey toshiaki ontiveros, 2-night trip
10/10 Exceptional
15 Feb 2024
Breathtaking panoramic views
The hotel is regal; it is happily situated on top of a hill overlooking the bay and the majestic Sakurajima mountains. The furnishings are somewhat dated BUT the services were remarkably speedy and efficient. The human touch (staff members) in this hotel is no-doubt world-class!
Jeffrey
Jeffrey, 3-night trip
10/10 Exceptional
20 Jun 2024
good
SUEN KIT
SUEN KIT, 1-night trip
4/10 Fair
15 Oct 2024
Despite high hopes this hotel was perhaps the most disappointing of any hotel I’ve ever stayed in. Staff were incredibly unhelpful, we were told that we could not eat in the hotel as they’d fully booked every restaurant for functions, we then wanted to go for a drink one evening and was told the bars were shut that day for no reason given, you also had to queue for about 20 minutes to get breakfast which, whilst there were many options, was poor quality.
The one positive was the onsen being pleasant with a lovely view of the volcano. However, that does not make up for the poor hotel standard.
Avoid staying here.
Thomas
Thomas, 2-night trip
10/10 Exceptional
7 Apr 2024
Hotel is located on top of a hill, with views of Sakurajima.
Hotel provides half hourly complimentary bus shuttle to Tenmonkan and train station. Journey can take 15-30 minutes depending on traffic conditions.
Indoor onsen has hot and cold water pools and outdoor onsen has a lovely view of Sakurajima. This was the reason I chose to stay at Shiroyama. Watched sunrise from outdoor onsen on one morning.
Service is good.