The room was not clean when we arrived. dirt on the floor, cold cereal on the top of the closet hanging area, dirt in the bathroom, large wad of hair in the shower. There was a roach in the room. There were no blankets on the beds. I stayed 2 nights. we complained the room was dirty on the 1st night at the front desk, and was told it would be cleaned the next day. we were given blankets. The room was not cleaned at 9 p.m. when we arrived back at the hotel the 2nd night, the trash was not emptied and the beds were not made, the towels were dirty on the floor. we had to get clean towels and requested a 50% refund. they management gave us a 50% refund - after much complaining.