B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001
What's nearby
Fortis Memorial Research Institute - 7 min walk - 0.7 km
Gurgaon Central Mall - 4 min drive - 3.4 km
Artemis Hospital Gurgaon - 5 min drive - 4.3 km
Medanta - 7 min drive - 5.0 km
DLF Cyber City - 9 min drive - 7.6 km
Getting around
Indira Gandhi International Airport (DEL) - 31 min drive
Sector 53-54 Station - 5 min drive
DLF Phase 1 Station - 5 min drive
Sector 54 Chowk Station - 6 min drive
Millennium City Centre Station - 7 min walk
IFFCO Chowk Station - 23 min walk
Airport shuttle (surcharge)
Restaurants
Paranthe Wala - 3 min walk
Senses - 3 min walk
99 The Bar - 3 min walk
Fusion - 3 min walk
The Great Kabab Factory - 2 min walk
About this property
The Palms - Town & Country Club
The Palms - Town & Country Club puts you within a 15-minute drive of DLF Cyber City and Ambience Mall. Guests can indulge in massages, and Senses, one of 2 restaurants, serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a steam room are other highlights at this luxurious hotel. Fellow travellers like the room service. The property is only a short walk to public transportation: Millennium City Centre Station is 7 minutes away.
Languages
English, Hindi
At a glance
Hotel size
30 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
What to do
Tennis
Racquetball/squash
Pool table
Working away
3 meeting rooms
Conference space (18357 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Fitness centre
Swimming pool
2 outdoor tennis courts
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Room amenities
Be entertained
42-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
What to enjoy
Balcony
Separate sitting area
Freshen up
Partially open bathroom
Shower/bath combination
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Senses – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
Fusion – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Browns - The English Pub – This pub specialises in international cuisine. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed on Monday:
Outdoor pool
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.
Also known as
Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram
Frequently asked questions
Does The Palms - Town & Country Club offer free cancellation for a full refund?
Yes, The Palms - Town & Country Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palms - Town & Country Club?
Yes, there's a pool.
Are pets allowed at The Palms - Town & Country Club?
Sorry, pets aren't allowed.
Is parking offered on site at The Palms - Town & Country Club?
Yes, there's free self parking.
Is an airport shuttle service offered by The Palms - Town & Country Club?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Palms - Town & Country Club?
Check-in start time: 2 PM; check-in end time: 1:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Palms - Town & Country Club and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Enjoy amenities such as a steam room and a garden.
Are there restaurants at or near The Palms - Town & Country Club?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Asian cuisine.
Does The Palms - Town & Country Club have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Palms - Town & Country Club like?
The Palms - Town & Country Club is a short 7-minute walk from Millennium City Centre Station and 6 minutes' walk from Max Hospital.
The Palms - Town & Country Club Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
8.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
Sreejayan
Sreejayan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
JIWOON
JIWOON, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Jun 2024
JIWOON
JIWOON, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2024
Very comfortable stay and good staff.
Ratan
Ratan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 Mar 2024
Grounds are beautiful. It's a resort and club but building is old . Good staff.
Vashisht
Vashisht, 1-night trip
Verified Expedia guest review
8/10 Very good
14 Jan 2024
Rajesh
Rajesh, 1-night trip
Verified Expedia guest review
8/10 Very good
27 Oct 2023
The palms
Stay was good and all the staff were friendly
Has gardens and a really nice pool area with a nice salon available on site
Great ambiance
Dee
Dee, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2023
Mandip
Mandip, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2023
Jalaj
Jalaj, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Sep 2023
The staff doesn’t help with luggage when you get out of car. They stare at you. They told me I had an incidental charge. I said I didn’t have any charges other than noodles I bought for a small amount. I gave them the money and they didn’t have change so they kept the change. Then they called me saying they forgot to charge tax. Kept harassing me every 30 mins to pay. I’m in a rush to catch my flight. Harassment for a few dollars. I showed proof I am waiting for the bank to approve payee. Don’t stay here.
INDRANI
INDRANI, 1-night business trip
Verified Expedia guest review
2/10 Poor
18 Aug 2023
Reception is not friendly and duty manager is not cooperative.
HASHEM
HASHEM, 1-night business trip
Verified Expedia guest review
4/10 Fair
31 Jul 2023
The staff and their hospitality is very poor. They don't even smile at you. Rude behaviour and looks like they just are doing their job in pressure. No valet parking, to swim, you need swimming cap, if you don't have they will ask you to pay 200rs per person for it. And don't know why photography is not allowed near swimming pool. Useless rules. And grass around the rooms are not well maintained.
Rahul
Rahul, 1-night family trip
Verified Expedia guest review
4/10 Fair
31 Jul 2023
Not up to the mark mainly staff
Jayadev
Jayadev, 2-night trip
Verified Expedia guest review
6/10 Good
20 Apr 2023
Divya
Divya, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Mar 2023
Excellent
Raman
Raman, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2023
Satisfactory!
Rajeev
Rajeev, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
30 Dec 2022
Soni
Verified Expedia guest review
10/10 Exceptional
17 Nov 2022
marilyn
marilyn, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Oct 2022
The rudest check-in experience and staff.
First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking).
Then I had a friend visiting and they refused to allow them to hang out in my room.
Never seen service as bad.
Sankrant
Sankrant, 1-night trip
Verified Expedia guest review
2/10 Poor
13 Jun 2022
Anjani
Anjani, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 May 2022
Raju
Raju, 3-night trip
Verified Expedia guest review
8/10 Very good
27 Mar 2022
Nice hotel to stay
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Feb 2022
Beautiful club … surrounded with lots of greenery… but Don’t expect outstanding hospitality from its staff.
Savleen
Savleen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2021
Had a good time !!
Great location, beautiful property with a tranditional feel.
Sameer
Sameer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2021
Good hotel, good location
The hotel was very well located, mostly friendly and accommodating staff. My only issue with the hotel is the STRONG synthetic smelling room freshners used in all the rooms which really gave me a massive headache. I had to check 4 rooms before I was forced to upgrade to a room with a balcony to open the doors and get fresh air in, i.e. I had to pay extra just to get normal air into my room.
I highly recommend the Spa/salon and Kiran who gives the most wonderful massage.
Food was good. Too many plastic flowers around for my personal liking but that can be ignored.