Pietrarsa San Giorgio a Cremano Station - 11 min drive
Madonnelle Station - 21 min walk
Volla Station - 29 min walk
Airport drop-off service
Train station pickup (surcharge)
Ferry terminal shuttle (surcharge)
Restaurants
Picasso LoungeBar - 7 min walk
Pizzeria Shekkinah - 10 min walk
La Scottoneria - 12 min walk
Enoteca Fiordigusto - 4 min walk
Sustable - 10 min walk
About this property
Eracle Hotel
When you stay at Eracle Hotel, you'll be within a 15-minute drive of Via Toledo and Piazza del Plebiscito. Guests can visit the fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. Also, Herculaneum and Molo Beverello Port are within a short drive.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
29 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Transfers
Airport drop-off on request(available 24 hours a day)*
Train station pickup*
Ferry terminal shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Room service
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2014
Terrace
Fitness centre
Accessibility
Braille/raised signage
Lift
Room amenities
Be entertained
40-inch plasma TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
Airport shuttle service is offered for an extra charge of EUR 25 per vehicle
Ferry terminal shuttle and train station pick-up services are offered for an extra charge
Children & extra beds
Cots/infant beds are available for EUR 15.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Eracle Hotel Volla
Eracle Volla
Eracle Hotel
Eracle Hotel Hotel
Eracle Hotel Volla
Eracle Hotel Hotel Volla
Frequently asked questions
Does Eracle Hotel offer free cancellation for a full refund?
Yes, Eracle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eracle Hotel?
Yes, pets stay free.
Is parking offered on site at Eracle Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Eracle Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 25 per vehicle.
What are the check-in and check-out times at Eracle Hotel?
Check-in start time: 3:00 PM; check-in end time: 4 AM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Eracle Hotel and nearby?
Maintain your daily exercise routine at the gym.
Does Eracle Hotel have any outdoor private spaces?
Yes, every room features a balcony.
Eracle Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Dec 2023
Very spacious. The down side is the blanket was kind of too thick.
Hongshi
Hongshi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2023
Good hotel if you need somewhere near airport
Rooms were very clean and had everything we needed. The staff were very helpful and friendly. I can't really fault the hotel for the price.
Jake
Jake, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 Oct 2022
Nice hotel … poor service
Service was poor . Staff not helpful. However it all made sense when I witnessed the boss lady “screaming” at the staff for 15 mins in front of all guests ! I guess that’s why staff looked miserable! Shame cos the hotel is great otherwise. Rooms were very spacious and clean and look like they have been modernised and close to airport!
Lobby smells of smoke as guests smoke by front door .
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2021
Yitzhak
Yitzhak, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Jun 2019
Room was lovely and spacious but a little difficult to find the hotel...
Verified traveller
1-night romance trip
Verified Ebookers guest review
8/10 Very good
25 Sep 2018
Check in was a breeze and room is updated and clean.
C
C, 1-night trip
Verified Expedia guest review
6/10 Good
22 Sep 2018
Was an acceptable stay but needs improvements
I was unable to get past the gate to the parking lot to check in as the buzzer on the gate did not appear to be working inside. I was not sure why the check-in girl told me she would have to keep my passport for 10 minutes to do the check-in. I said OKand waited at the counter the process only took 2 minutes and the she returned it. When I got to the room the toilet seat was broken. I went down to the desk and was given the room next door. The changed room was acceptable but the TV remote that I was given by the front desk did not work, so once again I had to return to the front desk to get one that worked. Upon checking out I wanted to have some breakfast/coffee and was told at the front desk that the breakfast was on the second floor. My room was on the second floor so had I known it earlier I could have had it before I went down to check out.
George
George, 1-night trip
Verified Hotels.com guest review
2/10 Poor
18 Sep 2018
AVOID!!
I have pictures that I have taken showing how bad the room is, Hotels.com will not let me send them the pictures after I called them on the phone to complain about the room. It was not clean. The area around the hotel is very dirty. The area is so bad (as told to us by our taxi driver) that the hotel has a large security fence around the outside that stays closed all day long and you need to be buzzed in. Possibly the worst hotel I have ever stayed in. They also market themselves as having airport transportation however they do not, instead they just call you a taxi.
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 Sep 2018
Location of the property was a major let down. Very dangerous part of town. The property had to have a security gate to let guests in so that they are safe. The hallways are very dark and eerie. The bed sheets in the room were slightly dirty and the beds were slightly broken.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
13 Sep 2018
Great hotel
The staff were very friendly and helpful.
Rooms were very clean.
Nice cheap restaurants near by
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2018
Amazing staff, great accomodation and great value!
martin
martin, 1-night trip
Verified Orbitz guest review
4/10 Fair
6 Aug 2018
The hotel is far from the city, don't even think about it if you don't have a car. It was not that clean. The safe box was not working and they couldn't fix it.
Aydin
Aydin, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
13 Jun 2018
Near hotel
Clean, comfortable room 15 min from airport. No information in room about facilities or local amenities. Gated facility requiring buzzer entry. Can walk to restaurants. Run down part of town, rubbish everywhere, all properties gated.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jun 2018
Good deal
Pretty good hotel for the price we paid. Would definitely recommend.
Michel
Michel, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2018
New, Clean and Amazing Breakfast
I did not expect much from the hotel when I booked this online. But to my surprise it was really good. It was clean, well maintained and had all necessary amenities. Breakfast here really surprised me with overall variety with ample options. Negative for hard to reach by public transport, but good if you have a car. I have no clue if this was a city policy or not but they did not have AC on. It was centrally controlled for the entire hotel and was off.
Shantanu
Verified Hotels.com guest review
2/10 Poor
7 Apr 2018
Location it is not for tourists
We didin't stay at this Hotel because of location. There is nothing near by, no public transportation.
Celia
Verified Hotels.com guest review
6/10 Good
27 Mar 2018
Hotel is fine, but location is generally not good
This hotel was reasonably close to the airport and they can arrange for a cab, but the cab is expensive because it is outside Naples in Volla. You need to know this, because they have a 18 euro surcharge on cabs outside of Naples. Front desk staff were marginally helpful and polite. There was no effort to assist with breakfast of any kind --we had flights that left early and needed taxi at 6 am--they would not provide coffee or any support for this--I asked the night before but were not at all accommodating.
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2017
Fantastic experience in Naples
The room size, cleanliness and hotel staff customer service were fantastic.
Ade
Ade, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2017
Just a great experience, all staff extremely helpful, day and night.
Bali
Bali, 6-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2017
Car, kettle and coffee!
Don't come to the hotel Eracle without a car, a kettle or coffee.
The nearest, cafe/restaurant or shop is quite a Walk. There's a mini bar but no kettle or tea making facilities. Parking is FREE. Garden roof has no foliage .'Good price!
Theresa
Theresa, 3-night trip
Verified Expedia guest review
4/10 Fair
2 Jul 2017
Good looking but very underwhelming; falling apart
We booked this hotel to just stay the night in Napoli as our flight got in very late. It was only accessible by expensive taxi, and the neighbourhood is shocking. I definitely wouldn't have walked around looking for food etc. The room and hotel initially looked quite nice - however on closer look many things were broken. The door handle of our room pulled off, there was this random beeping that we struggled to turn off, and worst of all the shower did not drain!!! One likes to have a shower but not flood the bathroom at the same time! The only redeeming factor was the pleasant breakfast - we had good coffee and tea and there were quite a few options for food. I think this hotel was a good idea but there is absolutely NO upkeep at all - it's sort of falling apart. Another redeeming factor was the willingness of staff to organise cabs for us. I wish we had just rented the car from the night before - would have saved a lot of hassle. I'm also sure someone was checking in with a [paid for woman] when we were checking in late at night - says a bit about the area.
ANGELA M
ANGELA M, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
16 Jun 2017
Good value if just looking for a sleepover.
Hôtel is in a sort of industrial park area but not far from a downtown with restaurants and services
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
19 Apr 2017
The staff are great although at times difficult to communicate due to language barrier but they try to help as much as they can. The room is clean but the hallways lighting is TOO dark. The pool although not in use is filthy not a good sight to see if that is what you see outside your window. From our window you can see Mt Vesuvius but also abandoned construction buildings as well. The location is quiet but far from everything else.