4/10 Fair
26 Aug 2024
We have stayed at this hotel on many occasions, but left very disappointed this time. Our tv was not working, and we spoke to three different members of staff about this. The young Chinese man did attempt to help and came up stairs, but with now joy, the other three times they said they would send someone up but never did. Although it is not major to have a to but the fact we asked three times and it was not looked at was very disappointing. The hotel is good value and we have enjoyed our previous stayes over the years and recommend it to friends who have booked it up, but I would think twice about booking this hotel again
Eddie
Eddie, 3-night trip
Verified Hotels.com guest review