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Hotel Relief Sapporo Susukino

3.0 star property
Hotel with restaurant, near Tanukikoji Shopping Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Relief Sapporo Susukino

Front of property
Daily buffet breakfast (JPY 500 per person)
Lobby
Lobby
Free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Snack bar/deli
  • Vending machine
  • Microwave in a common area
Feel at home
  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Flat-screen TV

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi-double Room, Smoking (Same price for 1-2 guests)

Free WiFi, bed sheets

Semi-double Room, Smoking (Same price for 1-2 guests)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-double Room, Non Smoking (Same Price for 1-2 guests)

Free WiFi, bed sheets

Semi-double Room, Non Smoking (Same Price for 1-2 guests)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-double Room, Smoking (For 1 Person)

Free WiFi, bed sheets

Semi-double Room, Smoking (For 1 Person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Double Room, Non Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Twin Room, Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

Free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (2 semi-double beds)

Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (2 semi-double beds)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 28.0 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Double Room, Smoking

Free WiFi, bed sheets

Double Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Free WiFi, bed sheets

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Triple Room, Non Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Triple Room, Non Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Triple Room, Smoking

Free WiFi, bed sheets

Triple Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Semi double Room, Non Smoking (For 1 Person)

Free WiFi, bed sheets

Semi double Room, Non Smoking (For 1 Person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Double Room, Non Smoking

Free WiFi, bed sheets

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Triple Room, Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (2 semi-double beds) (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (2 semi-double beds) (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Smoking

Free WiFi, bed sheets

Deluxe Double Room, Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Twin Room, Non Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Deluxe Double Room, Non Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Deluxe Double Room, Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Semi-double Room, Non Smoking (No Room Cleaning Service during Your Stay) Available for 1 person

Free WiFi, bed sheets

Semi-double Room, Non Smoking (No Room Cleaning Service during Your Stay) Available for 1 person

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 11.0 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-double Room, Smoking (No Room Cleaning Service during Your Stay) Available for 1 person

Free WiFi, bed sheets

Semi-double Room, Smoking (No Room Cleaning Service during Your Stay) Available for 1 person

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-Double Room, Smoking (No Room Cleaning Service) (Same price for 1-2 guests)

Free WiFi, bed sheets

Semi-Double Room, Smoking (No Room Cleaning Service) (Same price for 1-2 guests)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-Double Room, Non Smoking (No Room Cleaning Service) (Same Price for 1-2 guests)

Free WiFi, bed sheets

Semi-Double Room, Non Smoking (No Room Cleaning Service) (Same Price for 1-2 guests)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Smoking (No Room Cleaning Service during Your Stay)

Free WiFi, bed sheets

Double Room, Smoking (No Room Cleaning Service during Your Stay)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi Double Room Smoking

Free WiFi, bed sheets

Semi Double Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non smoking

Free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Standard Semi-Double Room for Single Use Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room Non-Smoking

Free WiFi, bed sheets

Semi Double Room Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room Non smoking

Free WiFi, bed sheets

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Room Selected At Check-in-Non-Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room Smoking

Free WiFi, bed sheets

Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

Free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Semi-Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Triple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Hotel Hamilton Sapporo

Free parking
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (481)
The price is Rp588.378
Rp714.460 total
includes taxes & fees
5 Jan - 6 Jan 2025
Hotel Hamilton Sapporo
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About the area

Map
3-1-4 Nishi, Minami 8jo, Chuo-ku, Sapporo, Hokkaido, 064-0808

What's nearby

  • Nakajima Park - 4 min walk - 0.4 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Nijo Market - 12 min walk - 1.1 km
  • Sapporo TV Tower - 16 min walk - 1.4 km
  • Odori Park - 2 min drive - 2.2 km

Getting around

  • Sapporo (OKD-Okadama) - 29 min drive
  • New Chitose Airport (CTS) - 59 min drive
  • Naebo Station - 4 min drive
  • Soen Station - 4 min drive
  • Sapporo Station - 22 min walk
  • Nakajima-koen Station - 4 min walk
  • Hosui-Susukino Station - 7 min walk
  • Higashi-Honganji-Mae Stop - 8 min walk

Restaurants

  • ‪麺や椒 - ‬2 min walk
  • ‪薄野蕎麦縁 - ‬3 min walk
  • ‪花カフェ - ‬2 min walk
  • ‪ラウンジ椿 - ‬3 min walk
  • ‪茶寮瀧乃屋 - ‬1 min walk

About this property

Hotel Relief Sapporo Susukino

When you stay at Hotel Relief Sapporo Susukino, you'll be in a great location, within a short 10-minute walk of Nakajima Park and Tanukikoji Shopping Street. Guests will have free perks such as WiFi and wired Internet. Also, Odori Park and Sapporo JR Tower are a short five-minute drive away. Public transportation is only a short walk: Nakajima-koen Station is 4 minutes and Hosui-Susukino Station is 7 minutes.

Languages

English, Japanese, Korean

At a glance

Hotel size

  • 155 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (JPY 1100 per night; includes in/out privileges)
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

What to do

  • Skiing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Library

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 500 for adults and JPY 500 for children
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from March 6 2024 to December 31 2025 (dates subject to change):
  • Hot tub
The property is closed between 17 April and 18 April.
The property will be renovating from 6 March 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Uncovered self-parking costs JPY 1100 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.

Also known as

Hotel RELIEF Sapporo Susukino
Hotel RELIEF Susukino
RELIEF Sapporo Susukino
RELIEF Susukino
Relief Sapporo Susukino
HOTEL RELIEF Sapporo Susukino Hotel
HOTEL RELIEF Sapporo Susukino Sapporo
HOTEL RELIEF Sapporo Susukino Hotel Sapporo

Frequently asked questions

Is Hotel Relief Sapporo Susukino currently open?
The property is closed between 17 April and 18 April. The following facilities or services will be unavailable from March 6 2024 to December 31 2025 (dates subject to change):
  • Hot tub
Does Hotel Relief Sapporo Susukino offer free cancellation for a full refund?
Yes, Hotel Relief Sapporo Susukino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Relief Sapporo Susukino?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Relief Sapporo Susukino?
Yes. Self-parking costs JPY 1100 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Relief Sapporo Susukino?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Relief Sapporo Susukino and nearby?
Have fun with nearby winter activities such as skiing.
Are there restaurants at or near Hotel Relief Sapporo Susukino?
Yes, there's an on-site restaurant.
What's the area around Hotel Relief Sapporo Susukino like?
Hotel Relief Sapporo Susukino is a short 4-minute walk from Nakajima-koen Station and 4 minutes' walk from Nakajima Park.

Hotel Relief Sapporo Susukino Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Ayoub, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was expecting good, turned out to be excellent
Everything was excellent. The daily coffee time and baked goods was the best part.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great additional services offered for free
Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I reccomend this hotel. Great customer service and amenities, including the hot spring onsen and the enriched and yummy breakfast. You can get freely a cozy pijamas and personal items (toothbrushes, shower caps, etc.) It is very convenient and I felt more than welcomed there. I will book again this hotel if I will visit again Sapporo. Arigato gozaimasu!
Pedro, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great for a short trip! Clean, great amenities, convenient location - enjoyed my stay!
Amanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I like everything about Susukino Relief, room, staff, breakfast and onsen!!!!
Nilar, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Really lovely room. Lots of amenities provided. Staff were friendly.
Greta, 1-night family trip
Verified Wotif guest review

8/10 Very good

Room is not clean, we stayed 4 nights.
Amelia, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Amelia, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not bad
The hotel was very conveniently located, a short walk from Nakajima Kouen subway station, and although the room was small it was perfectly acceptable for our trip. The in-hotel hot spa was a great way to relax in the evenings after wandering around in -6°C (21°F) snowy weather outside. There's only one hot spa, however, so they alternate between men and women's use so, as a man, I typically had to go at midnight. The main issue for us was that the bed was extremely hard, as were the pillows. While this wasn't an issue for me, by the end of our stay my wife had developed a bad back from sleeping on it.
5-night trip
Verified Hotels.com guest review

8/10 Very good

Sapporo
Western breakfast was delicious. Parking is 1000 yen and 3 blocks away.
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

7 days stay for leisure tourism and relaxation
It's annoying that have this rule that you have to put the don't disturb sign so they don't open your door at 10:30am, if you miss it they will open your room and wait for you to confirm if you want it cleaned, and if you do, you need to be out of the room by 12pm or they dont clean it. Room was too small, but plus side is there is a public bath in the hotel which is a unique feature, you just seem to smell like chlorine after you get out though even if you wash again. Hotel also had bike rentals probably the best thing about them, since you could bike around Sapporo.
Ejean Audrey, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Charlotte, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Above expectation
Convenient location, Close to everything needed for a trip looking for fun and good food, Bath room on 1st floor very clean, Nice staff, helpful all the time Close to coach service to Chitose airport
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good sized room and excellent staff who were multilingual, friendly and very efficient. The room was clean and well equipped with a comfy bed and deep soak bath / shower. Uniquely (in my experience) it also had a complimentary room mobile phone which you could take out with you and use to access the internet and also phonecalls, totally free. A brilliant touch which we used gratefully. The hotel also had a bath / spa room on the first floor, which while I never used it, looked excellent. Males and females use this at different times, thereby making it less embarrassing for those of a shy disposition. Due to Typhoon Tapah, we missed our original booking by 2 days and only managed to advise them of our delay on check-in day itself. The hotel moved our booking without any fuss and without any extra charge, which I thought was a very classy touch. The location is good, close to numerous restaurants and shops and it is also close to railway and underground stations too. The beautiful Nakajima-Koen park is a short walk away as well, which is a beautiful place for relaxing and a picnic. Overall I was thoroughly impressed with this hotel. Excellent hotel and excellent value for money. Highly recommended!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The location was great, easy to find, in a quite area
4-night romance trip
Verified Expedia guest review

6/10 Good

Everything was ok, just the reception attitude. I checked in at 1.30pm but the official check in time is 3pm. The reception made no effort to check if any room was available. They offered to keep my luggage and asked that I return after 3pm. It was fine with me since I was on my way to return the rental car, but a couple beside me waited at the lounge for 3pm check in. I know as a frequent traveller that it is really difficult to time your arrival and it would be great if the hotel can allow early check in if they have cleaned rooms.
1-night trip
Verified Expedia guest review

8/10 Very good

The environment is good.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yee Cheng, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Hotel
Lovely hotel, lovely staff, lovely location, can’t fault it
Stephen, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Hotel
Excellent location for eating, transport and sightseeing. Breakfast excellent. Staff very good. Rooms small, but this is the norm in Japan
Stephen, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Staffs are patient and helpful. Room refrigerator not cold enough to freeze ice-cream and hopefully the welcome drinks can be on 24 hrs service
GinaLoh, 7-night family trip
Verified Expedia guest review