Checked in just after 3, the room we were sent to was not completley done, one of the beds just had pillows in the middle of the bed with no cases, not sure what else may have been missed. Left went shopping bought swim suits, called the front desk around 830 pm twice, I could hear them but they could not hear me, So the guy walked down, asked about pool hours, he said it had to be shocked that evening so it was not working, he said 100 percent it will be working at 8am (it was not) we turned on the sink water in the 2nd room and the water was all going from the pipe to the floor. Let him know that just so it could be fixed, put a trash can under it so it would not soak the carpet. Not a very clean feeling place, found a hair on the dry shower stall prior to using the shower. There are no do not disturb signs. Room service tried to enter just before 10am the startled me and woke me up after being awake with a sick kid til 5am, looked on my phone to see check out time, noticed the email that came to me at 8:02 am and requested a late check out for 10 dollars. around 11 they tried to enter again, I finally went and told them we had put in for the late check out. Got a call just after noon saying we were supposed to be out at noon. Noone ever said that, said we put it for a late 10 dollar check out. She said it was not approved. How would I know that I never heard anything back. the 11th a lady from housekeeping w door open on the phone using the f word loud and clear.
