Dortmund (DTZ-Dortmund Central Train Station) - 9 min walk
Dortmund Ostentor Station - 20 min walk
Westentor U-Bahn - 3 min walk
Unionstrasse U-Bahn - 7 min walk
Staedtische Kliniken U-Bahn - 7 min walk
Restaurants
Olafs - 3 min walk
Five Guys Dortmund Westenhellweg - 6 min walk
Bistrorant Sapori D'Italia - 1 min walk
Vabene - 5 min walk
BackWerk - 5 min walk
About this property
Hotel Excelsior
Hotel Excelsior puts you a short five-minute drive from Westfalenhallen and Signal Iduna Park. You can unwind with a drink at the bar/lounge, and to-go breakfast is available daily. Also, this hotel is within a short drive of Starlight Express Theater. The helpful staff and overall value get great marks from fellow travellers. The property is only a short walk to public transportation: Westentor U-Bahn is 3 minutes and Unionstrasse U-Bahn is 7 minutes.
Languages
English, German
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 14.90 per day)
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Bar/lounge
Services
24-hour front desk
Luggage storage
Facilities
Built in 2014
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
Lobby Bar – On-site bar.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 14.9 for adults and EUR 7.9 for children
Early check-in can be arranged for an extra charge of EUR 14.9 (subject to availability)
Late checkout can be arranged for an extra charge of EUR 14.9 (subject to availability)
Parking
Covered self-parking costs EUR 14.90 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's outdoor lighting on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund
Frequently asked questions
Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Excelsior?
Yes. Self-parking costs EUR 14.90 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 14.9 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 14.9 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (13-min drive) is nearby.
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Innenstadt-West, a short 3-minute walk from Westentor U-Bahn and 4 minutes' walk from Dortmunder U.
Hotel Excelsior Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Dec 2024
Narek
Narek, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Albert
Albert, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Sehr schönes Hotel
Sehr schöner Aufenthalt im Hotel. Sehr zentral und gute Anbindung. Das Frühstück ist und gut und das Personal ist sehr freundlich und hilfsbereit.
Unser Zimmer war schön eingerichtet und gemütlich.
Wir kommen gerne wieder.
Tino
Tino, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Value for money
Perfect stay - value for money!
Carsten
Carsten, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
John
John, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 Oct 2024
Steffen
Steffen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Jean-Charles
Jean-Charles, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
Shower issue
Had a problem as safe not working and shower was flooding within 10 mins sent someone to clean bathroom and fix safe.however didn’t fix problem with shower as kept flooding also room was not cleaned one of the nights
scott
scott, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
JAMES
JAMES, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Andrew
Andrew, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
Michael
Michael, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
26 Sep 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 Sep 2024
Ravinder
Ravinder, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
20 Sep 2024
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Kalwinder Kaur
Kalwinder Kaur, 5-night family trip
Verified Expedia guest review
4/10 Fair
20 Sep 2024
Edith
Edith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Mohammad Omar
Mohammad Omar, 2-night trip
Verified Expedia guest review
2/10 Poor
14 Sep 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
6/10 Good
14 Sep 2024
Unusual I had to make the bed that was odd. If I need anything like toilet paper or sugar etc I had to go to reception to get it. No telephone in room, room service was by leaving I door sign.
I found things I little strange I have stayed in Germany before.
Michael
Michael, 7-night trip
Verified Wotif guest review
10/10 Exceptional
10 Sep 2024
Aejaz Ahmad
Aejaz Ahmad, 4-night business trip
Verified Hotels.com guest review
6/10 Good
6 Sep 2024
Sujoy
Sujoy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Sep 2024
Rooms were cleaned but tea/coffee supplies wasn't replenished at all over 4 days & no milk.
Emma
Emma, 4-night family trip
Verified Expedia guest review
8/10 Very good
31 Aug 2024
Hot weather
Bathroom extractor was not working this time around. No AC or fans in this hot weather.
Zahir
Zahir, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
28 Aug 2024
No air conditioning. very old
adam
adam, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Alles super bis auf (kein Kühlschrank bei diese Hitze).währe wünschenwert.