In the heart of Brisbane, Astor Metropole Hotel offers a unique blend of comfort and convenience. Take advantage of the outdoor pool, dry cleaning services, and 24-hour business center. With free in-room WiFi, a coffee shop/cafe on site and helpful concierge services nearby attractions like Queen Street Mall are within reach.
Astor Metropole Hotel puts you in a great location, within a short 10-minute walk of Roma Street Parkland and Queen Street Mall. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Brisbane City Hall and Treasury Casino are within a 15-minute walk.
Languages
Chinese (Mandarin), English, Hindi
At a glance
Hotel size
86 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (AUD 14.90 per day)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Working away
24-hour business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Local maps
Fees & policies
Refundable deposits
Deposit: AUD 200 per stay
Optional extras
Early check-in can be arranged for an extra charge of AUD 119 (subject to availability)
Late checkout can be arranged for an extra charge of AUD 119 (subject to availability)
Credit card charges are subject to an extra charge of 1 per cent
Children & extra beds
Cots/infant beds are available for AUD 25.0 per day
Parking
Self-parking costs AUD 14.90 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Astor Metropole Hotel Spring Hill
Astor Metropole Hotel
Astor Metropole Spring Hill
Astor Metropole
Astor Metropole Hotel Brisbane
Astor Metropole Brisbane
Best Western Brisbane
Astor Metropole Hotel Hotel
Astor Metropole Hotel Spring Hill
Astor Metropole Hotel Hotel Spring Hill
Frequently asked questions
Does Astor Metropole Hotel offer free cancellation for a full refund?
Yes, Astor Metropole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Astor Metropole Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Astor Metropole Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Astor Metropole Hotel?
Yes. Self-parking costs AUD 14.90 per day.
What are the check-in and check-out times at Astor Metropole Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of AUD 119 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 119 (subject to availability). Express check-out is available.
Is there an on-site casino at Astor Metropole Hotel?
No, this hotel doesn't have a casino, but Treasury Casino (12-min walk) is nearby.
What is there to do at Astor Metropole Hotel and nearby?
Astor Metropole Hotel has an outdoor pool.
Are there restaurants at or near Astor Metropole Hotel?
Yes, there's an on-site restaurant.
What's the area around Astor Metropole Hotel like?
Astor Metropole Hotel is a short 4-minute walk from Brisbane Central Station and 5 minutes' walk from Roma Street Parkland.
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Astor Metropole Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Sep 2024
The people at reception weren’t great but the other guests at the hotel were lovely and made for a very enjoyable trip.
Verified traveller
2-night trip
2/10 Poor
27 Aug 2024
DO NOT STAY HERE. the lift will keep you up all night
Scott
Scott, 1-night trip
10/10 Exceptional
12 Feb 2023
It was a good comfortable stay
Fred
Fred, 1-night trip
8/10 Very good
26 Apr 2024
Affordable, walking distance to CBD
Darren
Darren, 2-night trip
6/10 Good
30 Nov 2023
Nice clean property, easy and inexpensive for a hotel on the edge of the city
Julie
Julie, 1-night trip
8/10 Very good
19 Apr 2023
Nice stay
Always stay here when coming to Bris
Andrian
Andrian, 3-night trip
10/10 Exceptional
26 May 2023
Friendly staff, clean room and impressive facility.
Con
Con, 1-night trip
8/10 Very good
13 Oct 2022
Staff were very friendly and flexible
James
James, 3-night trip
8/10 Very good
1 Jan 2023
Our stay was short but very comfortable. Walking distance to everything we had to get to. The staff were very friendly and ready to assist.
Mark
4/10 Fair
4 Aug 2024
Expectations are not met. We had to ask the staff to turn on the light of the elevator.
Leonora
Leonora, 1-night trip
8/10 Very good
4 Jul 2022
Close to convenient transport options such as Central Station. Quick walk into CBD with various options for for dining and entertainment. Overall the location was quite suitable.
Kevin
Kevin, 3-night trip
4/10 Fair
27 May 2024
Would have been nice 30 years ago.
Run down hotel. No plug in the spa. Air conditioner did not work.
Verified traveller
1-night trip
8/10 Very good
1 Aug 2023
Lovation
MARIETA
MARIETA, 1-night trip
8/10 Very good
21 Aug 2023
Good location - just needs a spruce up.
Location was excellent - just a short (uphill) walk from Central Station so the train from the airport was a great option.
The hotel is a little tired and could do with a detailed refurb but was fit for purpose and comfortable. The rooms were quite and the little kitchenette was good.
Verified traveller
1-night trip
6/10 Good
29 Feb 2024
Not aware the facilities were closed
I booked this for my parents because of the loacation, pool and onsite restaurant however the pool and restaurant were closed. It would have been good to know when booking.
Verified traveller
1-night trip
2/10 Poor
3 Jul 2024
The mould in the shower.
The wall lights don’t work. The bed mattress was falling apart.
Phil
Phil, 1-night trip
4/10 Fair
7 Jul 2024
I could handle the fact that the room is nostalgic to 1993 in almost every way - especially the smell and aesthetics - but I can't deal with concrete mattresses that have dirty sheets on them that leave rashes on my legs from mite bites. Pick your game up Astor Metropole, we won't be back
Glen
Glen, 1-night trip
10/10 Exceptional
2 Oct 2022
Wonderful
Adam
Adam, 1-night trip
10/10 Exceptional
19 Apr 2023
Well maintained
A little bit walk (10min) to subway and shops, comfy bed, good insulation, no view as higher building on progress block the view.
Andrian
Andrian, 3-night trip
2/10 Poor
8 Jan 2024
rooms are good and the building but staff are not very helpful or accomodating.
John
John, 1-night trip
6/10 Good
21 Jul 2024
You get what you pay for
Early check in was great. No conversation to be made at check in he was on the phone while checking us in. Hot water took ages to come through. Lino lifting out front of bathroom and after a shower it was full of water. Told reception. They said we will let management know. No apology. Customer service poor.
Kaylee
Kaylee, 1-night trip
2/10 Poor
3 Jul 2022
Would never go back
Greg
Greg, 1-night trip
2/10 Poor
22 Jun 2023
Staff were appalling
neil
neil, 1-night trip
6/10 Good
30 Mar 2023
The property is in a great location. So close to central station so easy access to the airport and walking distance to everything I wanted in the city.
The room was the biggest I’ve been in that I can remember and the balcony was a brilliant surprise. Only thing that was a little disappointing was the room didn’t feel clean and a lot of the furniture was chipped and damaged
Robyn
Robyn, 2-night trip
8/10 Very good
2 Oct 2022
We had a good stay on 12th floor. Private, Bed comfortable, great shower, everything worked though a little tired looking. Appreciated the quiet balcony and quick lift access. Staff were friendly though a call for TV remote went unheeded. Was as expected with a discounted rate compared to other hotels on that weekend