At Novena Palms Motel, you'll be within a 10-minute drive of Westfield Chermside and Royal Brisbane & Women's Hospital. An outdoor pool and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
20 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2.0 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's airport shuttle drop-off operates at the following times: Monday-Friday at 6:15, 7, 7:40, and 8:30 AM, Saturday at 6:15, 7, and 7:40 AM. Service is not available on Sundays and public holidays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Free airport drop-off from 6:00 AM to 8:00 AM
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Facilities
1 building/tower
Terrace
An outdoor pool
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi
Phone
Food and drink
Fridge
Microwave
Kitchenette
Toaster
Cookware, dishes and utensils
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.0 per cent
Children & extra beds
Cots/infant beds are available for AUD 10.0 per day
Rollaway beds are available for AUD 10.0 per day
Policies
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novena Palms Motel Northgate
Novena Palms Northgate
Novena Palms Motel
Novena Palms
Novena Palms Motel Motel
Novena Palms Motel Northgate
Novena Palms Motel Motel Northgate
Frequently asked questions
Does Novena Palms Motel offer free cancellation for a full refund?
Yes, Novena Palms Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novena Palms Motel?
Yes, there's an outdoor pool.
Are pets allowed at Novena Palms Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Novena Palms Motel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Novena Palms Motel?
Yes, a free shuttle to the airport is available from 6:00 AM to 8:00 AM at scheduled times.
What are the check-in and check-out times at Novena Palms Motel?
Check-in start time: 2 PM; check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Novena Palms Motel?
No, this motel doesn't have a casino, but Treasury Casino (13-min drive) is nearby.
What is there to do at Novena Palms Motel and nearby?
Novena Palms Motel has an outdoor pool.
Does Novena Palms Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
Does Novena Palms Motel have any outdoor private spaces?
Yes, every room features a balcony or patio.
Novena Palms Motel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
18 Aug 2024
The rooms were smelly & old, old mink blankets on the beds & navy towels in bathrooms
sheryl
sheryl, 1-night family trip
Verified Wotif guest review
8/10 Very good
23 Jul 2024
Staff were great
Gregory
Gregory, 1-night romance trip
Verified Expedia guest review
6/10 Good
17 Jul 2024
Only stayed overnight from 10pm till 5.30, the rooms were clean,wasn't noisy,near the airport.
Denise
Denise, 1-night trip
Verified Wotif guest review
10/10 Exceptional
15 Jul 2024
Convenient location to the airport. Airport shuttle available.
Easy check in. off street parking
Suzanne
Suzanne, 1-night family trip
Verified Wotif guest review
6/10 Good
7 Jul 2024
Only stayed the 1 night but we were able to leave our car there for 4 days while we were away
Geraldine
Geraldine, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
30 Jun 2024
We stayed the night before flying out the next morning. Super easy and lovely lady at reception.
Ella
Ella, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
30 Jun 2024
Ashley
Ashley, 1-night trip
Verified Wotif guest review
8/10 Very good
20 Jun 2024
Phillip
Phillip, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Jun 2024
Allan
Allan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Jun 2024
Ok,
Ok stay, kept waiting for 10 minutes before being able to check in as the lady was on the phone!
Allan
Allan, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Jun 2024
The space was clean enough, and my gusband said the staff were fine to deal with.
The actual rooms were very dark, smelt, and there were patched up walls, unpainted. The notices up around the room gave us a sense that we weren't very safe and that there is generally a lot of domestic issues.
The shower door didn't close and is an ok size for a young child but be prepared to shower with your elbows in. There were also no sanitary bins! The bathroom ceiling is very low!!
It was good to have a fridge and a microwave available. You had to wash and drink from the bathroom tap though as there was no other sink.
Overall, it was ok as we were always out and about but I wouldn't really recommend this place.
Glenn
Glenn, 2-night family trip
Verified Wotif guest review
6/10 Good
6 Jun 2024
I guess you get what you pay for not too bad not too good either
Katrina
Katrina, 1-night family trip
Verified Wotif guest review
8/10 Very good
4 Jun 2024
Natalie
Natalie, 1-night trip
Verified Expedia guest review
6/10 Good
22 May 2024
Difficult to get up the steps with heavy bags
Diana
Diana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Jolanthe
Jolanthe, 1-night trip
Verified Wotif guest review
8/10 Very good
19 May 2024
double bed not twin beds
graham
graham, 1-night romance trip
Verified Wotif guest review
4/10 Fair
13 May 2024
No airport shuttle pickup
I chose this hotel because i needed an airport shuttle from and back to the airport. On hotels.com it said there was a shuttle service. When I called from the airport to ask how to meet the shuttle I was told by hotel staff that there is no pickup service at all.. only dropoff. Also no dropoff service on Sundays. My stay was for Saturday night. Had i known this I would not have chosen this hotel.
The soap provided in the shower had a beautiful scent. The room was adequate and quiet. There were other hotels that were quite less expensive with no shuttle service. Next time i will choose one of those.
Bronwyn
Bronwyn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 May 2024
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 May 2024
Katayoun
Katayoun, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 May 2024
I like how the staff were very accommodating and nice and the room was clean and tidy. Netflix was in a diffeent language tho.
Daari
Daari, 1-night trip
Verified Expedia guest review
6/10 Good
1 May 2024
The room is renovated, clean and nice if I could have seen it. I checked in after hours and left in the morning, which was all self-serve as the desk was not open. I never saw anyone running the property. The lights in my room did not work, so I had to go about in the dark. There was power elsewhere. Had there been a lamp in the room that would have worked.
David
David, 1-night trip
Verified Expedia guest review
8/10 Very good
20 Apr 2024
Great easy access to Airport. Parking and access were great for bigger vehicle.
FIONA
FIONA, 1-night family trip
Verified Wotif guest review
2/10 Poor
13 Apr 2024
Air conditioning was disgusting.
Moulding smells in the room from aircon or drains or both.
Dilapidated and run down .decor from 90s
Avoid this place
Ben
Ben, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Apr 2024
Jade
Jade, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Mar 2024
Just an overall excellent experience for me. Friendly reception, good services, and everything I needed for my stay. Very pleasant stay here.