This is our third time staying here in November the last 3 years. The hotel has a newer building and an older building. We've always stayed in the newer building with the pool. It is very nicely decorated and comfortable for the most part.
This time we had to switch rooms because the mattress in the first room was so stiff I couldn't sleep. My sons bed creaked every time he moved, but they moved us the next morning upon request and that solved the bed issues.
The room has a nice outdoor patio and the pool area is very nice.
The cons are the breakfast is below average. It wouldn't take much to make it better. We chose to make waffles because both days the scrambled eggs were hard and cold, the sausages are shriveled up and dry, and the potatoes are plain and barely warm. The only way to dress them up is ketchup or hot sauce in a bottle. I'm not sure what they use for coffee and orange juice, but neither taste anything like coffee or oj. It was all the same the second day, so it wasn't a fluke. Unfortunately, at that time of year, there are no other choices in Bluff for breakfast, so you just have to make the best of it. Also, the breakfast room has a code to get in the door which seems to stump everyone staying there. If you happen to sit by the door, you will find yourself in the awkward position of either letting everyone in who can't figure out how to get in, or ignoring them, which is even worse as they fumble around to try to get in the breakfast room.