My family of four stayed her one night in a room with two twin beds, two futons, and an amazing view.
Check-in was smooth, we were escorted to our room with a nice explanation of the hotel amenities. The staff did their best to speak in English.
The hotel has a main building and an annex. We stayed in a refurbished room in the main vbuilding but used amenities in both buildings. There are onsens in each building. We tried them both and they were wonderful. Not natural hot springs but they were still a treat, My husband and I also tried the karaoke lounge which was fun.
Breakfast was good, checkout was easy.
I really felt this was a value for the money we paid.