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Matthiol Serviced Apartments

4.5 star property
Upmarket apartment within easy reach of Zermatt-Matterhorn Ski Paradise

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Photo gallery for Matthiol Serviced Apartments

Premium Penthouse, 4 Bedrooms | View from room
Garden
Premium Penthouse, 4 Bedrooms | 1 bedroom, in-room safe, desk, soundproofing
Premium Penthouse, 4 Bedrooms | Living area | 110-cm flat-screen TV with cable channels, TV, fireplace
Exclusive Apartment, 3 Bedrooms | Balcony view
Matthiol Serviced Apartments offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and snowboarding. Nice touches such as fireplaces, bathrobes and slippers are offered in all apartments. Fellow travellers love the overall property condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Lounge area
  • Kitchen
  • Gym
  • Ski facilities
  • Pet-friendly

Main amenities (12)

  • 9 smoke-free apartments
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Spa services
  • Airport shuttle
  • Terrace
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate bath and shower
  • Separate dining area
  • Living room

Room options

View all photos for Exclusive Apartment, 3 Bedrooms

Exclusive Apartment, 3 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Exclusive Apartment, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Kitchen
Full-sized fridge/freezer
  • 127 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Living area | 110-cm flat-screen TV with cable channels, TV, fireplace

Penthouse, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Kitchen
Full-sized fridge/freezer
  • 145 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Exclusive Apartment, 4 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Exclusive Apartment, 4 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Kitchen
Full-sized fridge/freezer
  • 149 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premium Penthouse, 4 Bedrooms

Premium Penthouse, 4 Bedrooms | View from room

Premium Penthouse, 4 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Heating
Kitchen
Full-sized fridge/freezer
  • 208 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 4 Queen Beds

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Hotel Matthiol

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free WiFi
9.6 out of 10, Exceptional, 506 reviews
Hotel Matthiol
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About the area

Map
Wiestistrasse 32, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 1 min walk - 0.0 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.3 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 7 min walk
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Golden India - ‬6 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Restaurant Bar Manud - ‬7 min walk
  • ‪Fuchs - ‬3 min walk
  • ‪Harry`s Ski Bar - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Matthiol Serviced Apartments

Matthiol Serviced Apartments offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and snowboarding. Nice touches such as fireplaces, bathrobes and slippers are offered in all apartments. Fellow travellers love the overall property condition.

Languages

English, French, German, Italian

More about this property

VISIBILITY

At a glance

Property size

    • 9 apartments

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 10 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle*

Off-site

    • Free area shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Snowboarding and ski equipment hire shops nearby
  • Ski storage
  • Ski passes

Pool/Spa

  • Massages
  • Spa services
  • Swedish massages
  • Hot stone massages
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Free local area shuttle

Family friendly

  • Children stay for free (see details)
  • High chair

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Slippers
  • Hairdryer
  • Free toiletries
  • Towels provided
  • Bathrobes
  • Toilet paper

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 110-cm flat-screen TV with cable service
  • DVD player
  • Games

Outdoor areas

  • Terrace
  • Balcony or patio

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • CHF 20 per pet per day
  • Food and water bowls are available

Suitability/Accessibility

  • Lift
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Local maps
  • Iron/ironing board
  • Luggage storage
  • Free newspapers

Things to do

  • Fitness facilities nearby (free access)
  • Bike hire on site
  • Snowshoeing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Bike rentals nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 9 rooms
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages and Swedish massages.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CHF 500 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Also known as

Matthiol Serviced Apartments
Matthiol Serviced Apartments Zermatt
Matthiol Serviced Zermatt
Matthiol Serviced
Matthiol Serviced Apartments Zermatt
Matthiol Serviced Apartments Apartment
Matthiol Serviced Apartments Apartment Zermatt
HELP_OUTLINE

Frequently asked questions

Does Matthiol Serviced Apartments offer free cancellation for a full refund?

Yes, Matthiol Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Matthiol Serviced Apartments?

Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.

Is parking offered on site at Matthiol Serviced Apartments?

Sorry, there's no on-site parking at Matthiol Serviced Apartments.

Is an airport shuttle service offered by Matthiol Serviced Apartments?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Matthiol Serviced Apartments?

Check-in start time: 4 PM; check-in end time: 10 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at Matthiol Serviced Apartments and nearby?

During the winter, enjoy nearby recreation such as snowboarding and skiing, and return when the snow melts for cycling and hiking. Matthiol Serviced Apartments also has spa services.

Does Matthiol Serviced Apartments have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.

Does Matthiol Serviced Apartments have any outdoor private spaces?

Yes, each apartment features a balcony or patio.

What's the area around Matthiol Serviced Apartments like?

Matthiol Serviced Apartments is a short 7-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Matterhorn Museum.

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Matthiol Serviced Apartments Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was excellent except the way to get to the hotel you need to walk up a steep hill prior to getting to the hotel. It is a little difficult for older individuals.
Niamath, 2-night trip

10/10 Exceptional

The apartment is great but getting back to apartment is a long walk with stairs, not easy for old age. Otherwise，everything is great and comfortable.
Sau Yee, 2-night trip

10/10 Exceptional

The property was great. Very roomy. Walking distance to old town and many restaurants. You do have to hike up to get to the apartment, which may be difficult for some people, but it's doable.
Yvonne., 2-night trip

6/10 Good

Not convinent, long steep walk way steps, to just get down to the service riad. The lights along the steps never on. Very dangerous walk back to the apartment at night.
Jean, 3-night trip

2/10 Poor

Apartment was good, but don't stay here unless you want to hike up and down every time you want to leave the apartment (town or skiing). And certainly don't leave anything behind. They will claim it is not there and you will get your items stolen. You have to walk up a very steep, long and narrow way to reach the building. This must be done every single time you want to go to town or skiing. You are able to ski back into the building if you are able to ski to Cervo, take skis off, walk about 100m, put your skis back on and go down a hill behind the building. It's a partial ski in but not a ski out. The apartment itself was nice, but I had a huge issue at checkout. I left behind a scarf, sunglasses and a medicine bag and the staff was very nonchalant about trying to find it. I know for an absolute fact that I left all items inside the closet in the primary room. They were on the 3rd shelf, right hand side. I called the apartments about 3hs after we checked out (before the new guests checked in), when I realized I had left them behind. They said they would check with housekeeping. They called me about 5 minutes later to say nothing was found. I asked them if they checked inside the closet and they said yes, it's standard procedure. I asked them to ask the new guests checking in if they found anything. They refused but said they would call me back (never did). I followed up for 3 straight days and was told "we're not playing the police here". Never got my items back.
Paloma, 8-night trip

10/10 Exceptional

Sébastien, 2-night trip

4/10 Fair

To be honest, the location of the hotel is not very convenient. It is far away from the main station / town by walking. No shuttle bus is provided for going in or out, but there is shuttle bus for departure and arrival. The hotel is at the middle of the mountain. We pushed all suitcases up to the hotel. It would not be easy if you travelled with kids or elderly. On the other hand, we were not very happy with the security. Our door was opened by strangers in the morning on the check out day. We were all very shocked. We did not know who the men were. They opened then closed and walked away. It was weird. However, the house was nice and the view was good.
2-night trip

10/10 Exceptional

David, 2-night trip

10/10 Exceptional

Mathiol apartments - super service

very neat and spacious apartment, centrally located. any time again! we very much appreciated the taxi and bag handling service.
Urs, 2-night trip

10/10 Exceptional

Beautiful place to stay in Zermatt

Beautiful appartement with amazing view on the Matterhorn. We were a family of 8 staying in the 4 bedrooms penthouse. We loved our stay there and the wellness spa area was a lovely way to recover after a day of hiking. The only comment we have is about the kitchen supplies. If you want to cook a meal for 8 persons, there is very limited kitchen supplies. No scissors, no cutting board, no cheese grater, only 2 small cooking pans. We made a cheese fondue and there were only 6 cheese fondue forks. Luckily, we had friendly neighbors who landed us some extra forks :-)
3-night trip

4/10 Fair

車を降りた道路からホテルまで登り坂で、荷物の搬入が大変。ホテル側がボーターを用意してくれるとの約束が守られない。 ホテル側が駅までの専用車を用意してくれるとの約束の時間が守られない。 低層階の部屋からマッターホルンは見えない。 ホテルの受付がなく連絡するのが不自由。 ドイツ語や英語が話せない人は連絡が難しい。 It is difficult to bring in luggage from the road where you got off the car to the hotel on an uphill slope. The promise that the hotel will provide a boater is not kept. The promised time that the hotel will prepare a private car to the station is not kept. The Matterhorn cannot be seen from the rooms on the lower floors. There is no hotel reception and it is inconvenient to contact. It is difficult to contact people who do not speak German or English.
HIROSHI, 4-night trip

10/10 Exceptional

Beautiful condo, great for family.

Great place to stay, would gladly return.
Travis, 4-night trip

8/10 Very good

Gregory, 3-night trip

10/10 Exceptional

JAIRO, 4-night trip

8/10 Very good

Die Unterkunft und die Ausicht war toll.
3-night trip

8/10 Very good

Es importante decir que no tiene acceso directo a la calle y hay que subir una rampa grande , como íbamos con niños y carreolas fue un poco complicado
blanca, 2-night trip

8/10 Very good

Traumhafte Wohnung. Jedoch sollte die elektronische Medien vor Übergabe geprüft werden. Fernseher funktionierte nicht. Ebefalls teilweise die Lampen in den Schlafzimmer.
3-night trip

6/10 Good

Veijo, 3-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Simply a stellar view just far enough above town to be very private but close enough to be in the middle of everything., well appointed
JGLA, 2-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Great location, spacious and comfortable apartment

Except for the difficult physical access to the building and unclear communication about check in and check out processes the apartment was great. It would help if they highlight that the hotel will provide taxi from and to the train station. We did not know that until we checked in and could not use it for check out because of lack of response to our message.
2-night trip

10/10 Exceptional

環境舒適，房間整潔，工作人員熱心服務。
Chung Ngar, 3-night trip

8/10 Very good

Facility was fantastic. Very clean and sufficient for long stay. Only issue is access. If hotel side clearly gave a notice to communicate about the access there, it would have been much better since the last 100m was very tough to carry luggage and difficult to find the place only by Google map.
2-night trip