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Vienna Prestige Apartments - Graben, by Welcome2Vienna

4.5 star property
City centre apartment within walking distance of Stephansplatz

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your current months are January, 2025 and February, 2025.
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Photo gallery for Vienna Prestige Apartments - Graben, by Welcome2Vienna

Suite (Pearl 15b, Cleaning Fee Included) | Living area | Flat-screen TV
Property entrance
Suite (Pearl 15b, Cleaning Fee Included) | Private kitchen | Fridge, microwave, oven, stovetop
Suite, 3 Bedrooms, Kitchen (Master Suite 0215A) | 1 bedroom, individually decorated, individually furnished
Room amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Lounge area
  • Separate bedrooms
  • Refrigerator
  • Kitchen
  • Laundry facilities
  • Non-smoking
Main amenities
  • 4 smoke-free apartments
  • Housekeeping once per stay
  • Tour/ticket assistance
Feel at home
  • Free cots/infant beds
  • Kitchen
  • Separate bedroom
  • Separate dining area
  • Living room
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite (Quartz 15c, Cleaning Fee Included)

Suite (Quartz 15c, Cleaning Fee Included) | 1 bedroom, individually decorated, individually furnished

Suite (Quartz 15c, Cleaning Fee Included)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Opal 17, Cleaning Fee Included)

Suite (Opal 17, Cleaning Fee Included) | 1 bedroom, individually decorated, individually furnished

Suite (Opal 17, Cleaning Fee Included)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Fridge
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Graben 28, Vienna, 1010

What's nearby

  • Stephansplatz - 3 min walk - 0.3 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 4 min walk - 0.4 km
  • Vienna State Opera - 10 min walk - 0.9 km
  • Vienna Christmas Market - 14 min walk - 1.2 km

Getting around

  • Vienna International Airport (VIE) - 28 min drive
  • Vienna Franz-Josefs-Station - 4 min drive
  • Vienna Mitte Station - 16 min walk
  • Vienna Praterstern Station - 30 min walk
  • Stephansplatz U-Bahn - 4 min walk
  • Herrengasse U-Bahn - 5 min walk
  • Salztorbrücke Tram Stop - 9 min walk

Restaurants

  • ‪Cafe de l'Europe - ‬2 min walk
  • ‪Five Guys - ‬2 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Espresso Segafredo - ‬1 min walk
  • ‪Café Hawelka - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Vienna Prestige Apartments - Graben, by Welcome2Vienna

You'll be in a fantastic location at Vienna Prestige Apartments - Graben, by Welcome2Vienna, only a five-minute walk from Stephansplatz and Hofburg Imperial Palace. Bonuses such as washing machines, fridges and microwaves are in all apartments. The property is only a short walk to public transportation: Stephansplatz U-Bahn is 4 minutes and Herrengasse U-Bahn is 5 minutes.

Languages

Croatian, English, French, German, Italian

At a glance

DONE

Property size

    • 4 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Guests must contact this property at least 1 week in advance to make check-in arrangements.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Toaster
  • Paper towels

Bedrooms

  • Bed sheets provided

Bathrooms

  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (once per stay)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board

Location highlights

  • Near a metro station
  • In the city centre
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 250.00 per stay

Optional extras

  • Late check-in between 10:00 PM and 2:00 AM can be arranged for an extra charge

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Vienna Prestige Apartments Graben Apartment Vienna
Vienna Prestige Apartments Graben Apartment
Vienna Prestige Apartments Graben Vienna
Vienna Prestige Apartments - Graben, by Welcome2Vienna Vienna
Vienna Prestige Apartments - Graben, by Welcome2Vienna Apartment

Frequently asked questions

Does Vienna Prestige Apartments - Graben, by Welcome2Vienna offer free cancellation for a full refund?
Yes, Vienna Prestige Apartments - Graben, by Welcome2Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vienna Prestige Apartments - Graben, by Welcome2Vienna?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Vienna Prestige Apartments - Graben, by Welcome2Vienna?
Sorry, there's no on-site parking at Vienna Prestige Apartments - Graben, by Welcome2Vienna.
What are the check-in and check-out times at Vienna Prestige Apartments - Graben, by Welcome2Vienna?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Does Vienna Prestige Apartments - Graben, by Welcome2Vienna have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a toaster and cookware.
What's the area around Vienna Prestige Apartments - Graben, by Welcome2Vienna like?
Vienna Prestige Apartments - Graben, by Welcome2Vienna is in Innere Stadt, a short 4-minute walk from Stephansplatz U-Bahn and 3 minutes' walk from Stephansplatz.

Vienna Prestige Apartments - Graben, by Welcome2Vienna Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Good

Location location location
The location is absolutely amazing ! I had arranged for the representative to meet us at 2pm, however they were no where to be seen which made me very nervous...after calling the mobile # I was told "the representative was helping other guests at another location" would have been nice to receive a phone call vs. me having to figure it out...The double bed while very comfortable is small and slightly awkward to get into. The pull out sofa is very squeaky :( The layout is weird but workable. Could definitely use sprucing up and the supplies were VERY minimal. The pictures shown must be of several apartments only some of them corresponded to ours. Also beware of the taxes I was charged $177.00 in taxes for 2 nights!!
MEGAN, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Excellent location, quiet and clean apartment. Easy to reach any historical place.
3-night family trip
Verified Expedia guest review

8/10 Very good

Location was perfect
Swarada, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Very convenient location
WiFi is not working.
wei, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Okay stay
Didn't look like the pictures at all. In pretty poor shape. Could really use some updating. Weird layout. No door to shower. In a very good location though.
Debra, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Best for basic needs travelers.
Perhaps our negative review is due to our expectations of the property, but this is not a hotel. This is an apartment. We have stayed in other properties with apartment in the name, and they still operate like a hotel with a reception desk, common areas, and staff. We expected this to be similar. Instead, when we arrived and found ourselves at a loss where to check-in or even enter, we called the phone number for our reservation, and it was explained to us that we would be met with keys. He arrived about 15 minutes later, showed us the apartment and its features, answered our questions, and then let us get on with our day. As for the space itself, it's a bit awkward. The bedroom is tiny, and the bed must be pushed against one wall. This forces one person to either climb over the other to exit, or scoot down to the foot of the bed. The living room furniture is not terribly comfortable - the couch was very hard, and the chairs at the table were also uncomfortable. There is a small step from the kitchen to the foyer/washroom area, so when not paying attention, it's easy to trip. The only basic toiletry provided are a small bottle of shampoo (which was not replaced when empty) and small bars of soap. We found some condiments in the refridgerator, but were unsure how long they had been there. There was a washing maching, but no detergent - we had to buy it and then left it there. The area can't be beat, but this was not our style.
4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Plus: - This is a phenomenal location, first and foremost - it literally could not be better. - Close to public transportation, but right on the walking street, so no real need. - The high ceilings make a small space feel less closed. - The bathroom was modern and nice. - There were good basic amenities in the apartment, and nice bedding and towels. Minus: - There was hair in the bathroom. - The lid on the bathroom garbage was broken and fell off with a loud clang when opened. - I did not realize when I booked for our family of four that the two "extra" guests literally doubled the price, making it extremely expensive, considering my children had to sleep on a couch.
2-night trip
Verified Expedia guest review

6/10 Good

Pros: Location is perfect, just steps from Stephensplatz and the subway. Apt was very clean. Cons: double bed in a loft (yes, up very steep stairs/ladder), washer but no dryer, horrible mattress, no towel bars. Summary: from reading the cons, it sounds bad, but the location is so outstanding that I give it a neutral review.
Andy, 3-night trip
Verified Expedia guest review

6/10 Good

You could not ask for a better location in the center of Vienna, walking distance to St. Stephen's Cathedral and the Hofburg, aswell as public transit and hop on hop off bus location. The people we dealt with during check in were extremely nice and helpful. The only issues we really had were that the apartment itself wasnt very clean. For a city a luxurious as Vienna we were expecting more, the furniture was pretty run down and cheap and the floors and walls need some real attention. For the price it was a decent stay. If they spent just a little more attention to detail and maintenance we would certainly stay again!
5-night trip
Verified Orbitz guest review

6/10 Good

Poor air conditioning plus with a loft it was a sauna.
Paula, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Cannot beat the location if you want to stay in old Vienna.
George, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Phoebe, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We were met at the property as promised after following the directions provided. The orientation to the apartment was thorough and very helpful. The location was perfect for our needs.
4-night trip
Verified Expedia guest review

6/10 Good

Great Location - With Drawbacks and a Safety Issue
The apartment was in a fantastic location (possibly the most central location available in Vienna), and was very clean. However, there were some issues... 1. SAFETY ISSUE: The apartment shares a hallway with an adjacent business office. The adjacent office staff usually deadlocks the shared outer door in the evening when they leave for the day. When this happens and anyone leaves the apartment with the keys (to allow them to get back in at street level), any guests who remain in the apartment without the keys are physically locked in since there is only one set of keys provided and the shared deadlocked door cannot be opened by just using the internal door handle. This happened to us. Fortunately, we did not have an emergency as there was no alternative means of escape. 2. COMFORT ISSUE: The bedroom is very small and the bed was extremely hard. The sofa was more comfortable. 3. COMFORT ISSUE: The advertised "air conditioning" is a heating-only system. It does not have cooling capability. That said, portable floor fans were provided. In summary, if you are willing to put up with these issues, you will not find a better location in Central Vienna.
Gary, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic!
A wonderful apartment in the middle of the CBD. Beautiful sights literally steps away from the enterance to building. Well equipped kitchen. Comfortable bed. The washing machine was very welcome after travelling for weeks.
Kylie, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Robert, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Liyun, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Location, BUT!
Location is key when traveling so I would def recommend for location. BUT I would not recommend for accommodating 4 adults. The sofa bed is ok but it's by the bathroom so that was very uncomfortable. Also there were no AC so I would avoid summer months. Ventilation is terrible so opening the windows made no difference.
Will, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Perfect stay!
Exceptional location. Right in the heart of where you want to be in Vienna. Exceptional service. Thought I had left my make up in the room after checking out, which turned out I hadn't, but the manager was so pleasant and worked it out so that I could get back into the apartment to check.
Tina M, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

The greatest feature of our stay was the location. It was steps to Stephenson and the street -graben- is a pedestrian only thoroughfare for most of the day. While there was no ice cube tray, and the bedroom was quite small, the accommodation was satisfactory.
Verified Hotels.com guest review

6/10 Good

The best location in Vienna.
Great location Bad lighting Heating does not work properly Bedroom too small
Verified Expedia guest review

10/10 Exceptional

Amazing apartment in the heart of Vienna!
Loved the apartment and the location. The apartment was central to everything by foot and the sights that were further away, the train is just at the end of the block. Hermes, Chanel, Louis Vuitton, a block away. Restaurants and bars everywhere! Starbucks across the street! My only complaint, and it's a personal preference was that the mattress was very hard.
Verified Hotels.com guest review

8/10 Very good

Loved this Apartment and Vienna
The apartment was clean and well equipped and surprisingling spacious, with really high ceilings and windows. The bed was comfortable if a little firm and kitchen well equipped. Great walk in shower too. You manage your own heating as well - it has gas central heating. Where this place wins is in its location right on the premier shopping street in the centre of Vienna. Literally you walk out into the equivalent of London's West End. You are a five minute walk from St Stephens Church - recommend the Catacombs Tour there and within 15-20 minute walk of all the Christmas Markets, churches, palaces, parliament etc. We did the Big Bus Tour and all the sights and ate well. Food was great but be warned can be expensive. You can shop nearby and cook yourself of course. One point about the apartment there is a large TV but couldn't find any English channels. If you speak German you'll be OK. We carry iPad to HDMI adapters and a cable so can watch some movies and downloads. You shouldn't need to watch TV as there's so much to see!
Verified Hotels.com guest review

10/10 Exceptional

Fantastic location and immaculate apartment
Very good stay. Location is perfect - right in the centre of the shopping district but close to taxis and lots of restaurants. Apartment very quiet. My partner and I are young so easily got up to the bed which is in a bunk style. Although there is also a single bed on ground floor. Heating was brilliant (very cold in Vienna when we were there) and was a real treat to get back and warm up very quickly. Wouldn't hesitate to book again if we visit Vienna.
Verified Hotels.com guest review