The staff at Souq Waqif Boutique Hotels by Tivoli were very kind and welcoming, and the location was perfect, right in the heart of the souq. However, the overall experience did not live up to a five-star standard.
Upon arrival, the room had an unpleasant smell, and the bathroom did not appear properly cleaned, which was disappointing. While the staff's friendliness was a highlight, the hotel needs to improve its cleanliness and overall luxury experience to truly meet five-star expectations.