Emerald Hotel

3.5 star property
Nuku'alofa beach hotel with restaurant, bar/lounge

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Photo gallery for Emerald Hotel

Deluxe King Room, Sea View | Premium bedding, desk, blackout curtains, soundproofing
Lobby
Beach/ocean view
Interior
Front of property
Nestled by the ocean, Emerald Hotel offers a serene escape with an on-site playground and Asian cuisine at Emerald Restaurant. Unwind in the bar or take advantage of bike rentals to explore nearby attractions. The helpful staff has left a lasting impression on previous guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • Free parking
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Playground on-site
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Mini Suite Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 22 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Upstairs, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Downstairs, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the area

Map
Vuna Road, Nuku'alofa, Tongatapu

What's nearby

  • Talamahu Market - 6 min walk - 0.6 km
  • Basilica of St Anthony of Padua - 13 min walk - 1.1 km
  • Royal Palace of Tonga - 14 min walk - 1.2 km
  • Interisland Ferry Terminal - 3 min drive - 2.7 km
  • Flea Market - 5 min drive - 4.3 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 43 min drive
  • Eua (EUA) - 22.7 miles/36.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Friends Cafe - ‬10 min walk
  • ‪Cafe Escape - ‬11 min walk
  • ‪Reload Bar - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Vietnamese Cafe - ‬11 min walk

About this property

Emerald Hotel

Situated by the ocean, Emerald Hotel is a great choice for a stay in Nuku'alofa. Guests looking for a bite to eat can visit Emerald Restaurant., which serves Asian cuisine. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English
VISIBILITY

At a glance

Hotel size

    • 20 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Whale watching nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping
  • Local maps
STAR_OUTLINE

Special features

Dining

Emerald Restaurant. – This restaurant specialises in Asian cuisine.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25.00 per person
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-in between 10:00 PM and 6:30 AM can be arranged for an extra charge of USD 25
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 25.0 per stay
  • Rollaway beds are available for USD 35.0 per day

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

Also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

Are pets allowed at Emerald Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Emerald Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Emerald Hotel?

Yes, an airport shuttle is available. The charge is USD 25.00 per person.

What are the check-in and check-out times at Emerald Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

Are there restaurants at or near Emerald Hotel?

Yes, Emerald Restaurant. offers Asian cuisine.

What's the area around Emerald Hotel like?

Emerald Hotel is located on the waterfront, a short 6-minute walk from Talamahu Market and 13 minutes' walk from Basilica of St Anthony of Padua.

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Emerald Hotel Reviews

Reviews

7.0

Good

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff and excellent service
Ilaiasi Lelei, 3-night trip

10/10 Exceptional

Great stay!
Great stay!
1-night trip

8/10 Very good

Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.
Nancy, 1-night trip

10/10 Exceptional

Great staff
It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
1-night trip

6/10 Good

This place is in a great location and has so much old world charm that it could be a great hotel. But it's run down, lots of broken things, and not clean enough for most Americans.
Dawn, 1-night trip

10/10 Exceptional

The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
Mauricio, 3-night trip

10/10 Exceptional

The staff was super friendly bith at the front desk and the restaurant!
Siaosi, 7-night trip

8/10 Very good

Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Ashley, 3-night trip

8/10 Very good

Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
Hopati, 3-night trip

6/10 Good

They need to improve their breakfast as it gets too monotonous and boring after a couple of days
Aneth, 7-night trip

10/10 Exceptional

Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
Akosita, 3-night trip

8/10 Very good

Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
Deirdre, 1-night trip

8/10 Very good

Great location

6/10 Good

Located next to the seaside but in need of refurbishment
Vikas, 13-night trip

8/10 Very good

I liked the sea view Room, good location. Restaurant is open on Sundays . Overall enjoyed my stay .
Rajesh, 8-night trip

6/10 Good

Rundown hotel.
We stayed two times for one night so in total two nights. Very rundown hotel. Few stains on the sheets and towels. On our first night no hot water. Ac remote was only in Chinese. Second night the room was pretty clean and the shower had warm water. But the toilet was not working.
Jere, 1-night trip

10/10 Exceptional

My daughter & I really enjoyed our stay at the Emerald. The staff were very friendly, the Asian meal from their restaurant was v nice & it was worth while paying extra for the ocean view room
Sue, 3-night trip

6/10 Good

Booked the suite with my husband. The space is great with a nice big studio rokm with a couch. Balcony was large and had table and chairs for 4. These may be the only positives. The bathroom was filthy, hair left in the bathroom, the drain cover left strewn on the floor, toilet seat was too small for the toilet bowl it was literally wobbling off. Kitchenette area was sticky not wiped down from previous guests. Only provided coffee mugs, no drinking glasses. When we went down to request glasses the staff member said we couldnt have glasses and made us purchase disposable plastic cups? Charging your inhouse guests for something that should be in the room already is crazy, especially after booking your most expensive room. Continental Breakfast in the morning was great. With a lovely attentive local staff member working. Great customer service from her.
1-night trip

8/10 Very good

Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
Karen, 2-night trip

8/10 Very good

We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
Jane, 12-night trip

2/10 Poor

Good staff. But the state of the hotel smells old and the codition looks not nice to sleep in. We booked for three nights only stay for two nights and booking somewhere else. Due to being creepy and old. Will not book there again due to the state of the hotel
Alex, 1-night trip

10/10 Exceptional

Very welcome
Kalilea, 3-night trip

10/10 Exceptional

I like their service also place is clean and everything perfect to me thank you Emrald boss and staff for doing good job l love it .
Mele, 3-night trip

4/10 Fair

No hot water for 3 Days!
Craig, 2-night trip

6/10 Good

To be honest I didn’t want to stay at this place had no choice. The staff are nice. The Chinese restaurant was very good. The room nice and clean and good Internet pleasantly surprised
Shane, 5-night trip