I had stayed at this hotel several times before the pandemic and always had positive experiences. However, during my recent visit with my wife and daughter, I was disappointed to see how much the quality has declined over the past few years.
Upon arrival, the reception area felt more like a bank, with screening that created an unwelcoming atmosphere. While the receptionist was efficient, the warmth and friendliness that used to make this hotel stand out were noticeably absent.
The room itself was clean and generally acceptable, but it lacked the thoughtful touches that once made a stay here feel special. The complimentary coffee that was previously offered in the reception area has been discontinued, which was disappointing.
The most significant issue was the lack of functioning air-conditioning throughout the hotel. Our room was uncomfortably stuffy, and with no fan provided and windows that barely opened, it was difficult to stay comfortable. On a positive note, our room included a kitchen area with a fridge, which allowed us to purchase ice from a nearby shop in an attempt to keep the room somewhat cooler.
I used to wholeheartedly recommend this hotel to others, but unfortunately, I can no longer do so. The decline in service and amenities is too significant to overlook.