When visiting Noboribetsu, Noboribetsu Grand Hotel is a great choice to consider. Guests looking for a bite to eat can visit Matsumae, which serves Japanese cuisine. Other highlights include a bar/lounge and a sauna.
Languages
English, Japanese
At a glance
Hotel size
240 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Tea service at check-in
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Hot springs
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Arcade/games room
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Geta (wooden sandals)
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
Dining
Matsumae – This restaurant specialises in Japanese cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Children & extra beds
Cots/infant beds are available for JPY 3000.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu
Frequently asked questions
Does Noboribetsu Grand Hotel offer free cancellation for a full refund?
Yes, Noboribetsu Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Noboribetsu Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Noboribetsu Grand Hotel?
Sorry, there's no on-site parking at Noboribetsu Grand Hotel.
What are the check-in and check-out times at Noboribetsu Grand Hotel?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 10 AM.
What is there to do at Noboribetsu Grand Hotel and nearby?
On-site recreation at Noboribetsu Grand Hotel includes hot springs. Enjoy amenities such as a sauna and an arcade.
Are there restaurants at or near Noboribetsu Grand Hotel?
Yes, Matsumae offers Japanese cuisine.
What's the area around Noboribetsu Grand Hotel like?
Noboribetsu Grand Hotel is a short 8-minute walk from Jigokudani and 16 minutes' walk from River Oyunuma Natural Footbath.
Noboribetsu Grand Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Sep 2024
Great experience of Japanese onsen classic
Larissa
Larissa, 5-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
The staff were nice and helpful despite the language barrier. I am very grateful for their kindness. The spacious bath made the price of the largest room worth it. Very convenient how everything is within walking distance. I think more foreigners need to visit this place!
Sophia
Sophia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Less than 10 min taxi ride from the JR station. Easy check in and out. Room is Japanese style but clean and has a beautiful view of the mountain. Onsen is large and the outdoor ones are nice. We didn’t do the dinner but signed up for the buffet breakfast. There are several restaurants a short walk away. Went with the front desk recommendation and it was great. The hell valley park is about 10-15 min walk uphilll. There is a free shuttle that go around the onset street and the park. Took off one star only because there was absolutely no communication from the hotel before arrival. I emailed 3 times before I left for the trip to confirm the reservation and received no reply. I had to ask the staff from my first hotel to call to confirm. Even that it took a day because the hotel phone line was closed after certain hours. Every other hotels I booked on my 2 weeks trip by Expedia either confirm my reservation when I emailed or reached out to me themselves way before my arrival.
Hsiang- Fen
Hsiang- Fen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jun 2024
Message service was available only to men.
Sung
Sung, 2-night family trip
Verified Expedia guest review
8/10 Very good
10 Jun 2024
A very good hotel
Hotel was very good overall. The hot baths were exceptional. There was a lack of restaurants in use for such a high quality hotel and the one in use had a very limited menu. The breakfast buffet was extensive but not always to our taste. Bed very comfortable.
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
30 Apr 2024
Very nice hotel with a good hot springs facility on the second floor. I chose the traditional Japanese room and that was spacious and very nice. Quiet area and the hotel was quiet as well.
The hotel could benefit from a facelift, but all in all it was good
Imad
Imad, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Mar 2024
The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one.
Joni
Joni, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2024
The onsen facilities are amazing. Buffet selections are good too. Staff is very helpful, even helping me to book a relatively cheap express bus to go to sapporo from the hotel.
RYAN TSHUI YIT
RYAN TSHUI YIT, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Jan 2024
Nice Onsen and perfect dinner
Suvisa
Suvisa, 1-night family trip
Verified Expedia guest review
8/10 Very good
23 Dec 2023
Nana
Nana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2023
Nice and big hotel that is great for tourists. Very walkable to Hell Valley yet far enough to not smell the sulfur. We had our own private onsen tub in the room, and the public one was nice as well. Amazing breakfast buffet selection, I highly recommend to include that in your booking.
Tommy
Tommy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2023
The Hotel is incredible. It's one of the best spa experiences I've had. You do have to strip down nude and if that is not something you are comfortable with, do not go for the spa experience. However, you can book a room with a bathtub that is big enough for two. I will say I was dissapointed with the dinner and breakfast at the Hotel and there aren't really any restaurants out that way. If you are only staying one night, I would bring food rather than pay a lot of money for a mediocre dinner. That being said it was one of the best things I did in Hokkaido. If I travel to Japan again, I will definitely go back for at least 2 nights.
Kersey
Kersey, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Sep 2023
Very good breakfast and dinner spread. Convenient access to attractions nearby too
Mike
Mike, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 May 2023
Great Stay in Noboribetsu
Had a really great stay in Noboribetsu. Staff was wonderful. Check in and check out was quick and easy. Room was spacious. The outdoor hot spring was excellent. The quality of the hot spring water was great. I will definitely return.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Mar 2023
We really like the private onsen in the room!!!
Shiu Tung
Shiu Tung, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2023
We liked that it was a modern onsen hote as we were not sure about staying in a traditional ryokan. The price was good for this high-class looking properyt maybe due to needing business due to Covid. We liked the breakfast and dinner buffets espcially since not much good dining options in the small town.
Joel
Verified Expedia guest review
10/10 Exceptional
2 Feb 2023
SAYHUANG
SAYHUANG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jun 2022
Very friendly staff! Nice rooms. Beds are on the stiffer side. The breakfast was really good! It was an amazing stay.
Valerie
Valerie, 1-night trip with friends
Verified Orbitz guest review
8/10 Very good
26 Aug 2021
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Feb 2020
Lovely hotel with great Onsen.
A large hotel with a lovely onsen facility. Going in winter and being able to sit in the outdoor onsen with snow falling was magical. The hotel itself was lovely, staff were very welcoming and friendly. The restaurant for dinner and breakfast was big and busy and the variety of food available was quite amazing.
Nathan
Nathan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Feb 2020
Saowalak
Saowalak, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2020
Room was clean and felt new. Toiletries were good and the toilet was spacious. Hotel location was great as it was near the Noboribetsu onsen bus terminal and we could easily access most of the onsen town via foot as well. The hotel's onsen was so-so, would recommend guests to check out other onsens as well.
Alice
Alice, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
26 Nov 2019
Is a nice place to stay, the facility is good, public bath is a must TRY, buffet food is nice and delicious.