Carrera 48B No. 53A-10, Altos de Pan de Azúcar, Bucaramanga, 680003
What's nearby
Cabecera Shopping Mall - 4 min drive
University of Santander - 5 min drive
Cacique Shopping Mall - 5 min drive
Canaveral Mall - 6 min drive
Alfonso Lopez Stadium - 8 min drive
Getting around
Bucaramanga (BGA-Palonegro Intl.) - 51 min drive
Airport shuttle (surcharge)
Restaurants
Hamburguesas El Garaje - 11 min walk
Snob Premium Donuts - 19 min walk
De Mil Amores - 18 min walk
Colombian Drive thru - 19 min walk
Ritmo Pizza - 3 min walk
About this property
Serenity Suites
When visiting Bucaramanga, Serenity Suites is a great choice to consider. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a terrace and a garden.
Languages
English, French, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
Room service (limited hours)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Garden
Terrace
An outdoor pool
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Free rollaway/extra bed
Freshen up
Private bathroom
Shower only
Free toiletries
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property accepts credit cards.
Also known as
Serenity Suites Hotel Bucaramanga
Serenity Suites Bucaramanga
Serenity Suites Hotel
Serenity Suites Bucaramanga
Serenity Suites Hotel Bucaramanga
Frequently asked questions
Does Serenity Suites offer free cancellation for a full refund?
Yes, Serenity Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serenity Suites?
Yes, there's an outdoor pool.
Are pets allowed at Serenity Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Serenity Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by Serenity Suites?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Serenity Suites?
You can check in starting at 3:00 PM. Check-out time is 1:00 PM.
What is there to do at Serenity Suites and nearby?
Serenity Suites has an outdoor pool and a garden.
Are there restaurants at or near Serenity Suites?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Serenity Suites like?
Serenity Suites is a short 14-minute walk from La Flora Ecological Park and 19 minutes' walk from Autonomous University of Bucaramanga.
Serenity Suites Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
Reviews
10/10 Exceptional
18 Dec 2017
Best stay in Colombia!
Most awesome place ever! Beautiful home, safe, attractive neighborhood. Owner GUS made us feel like family. Wonderful fresh blended lemonade upon our arrival. Gus provided terrific suggestions re; eating out, and activiities to add to our tour. Without his suggestion, we would have missed the gondola ride in the Andes which was incredible.
Beautiful and relaxing pool and hot tub after a long day of traveling/tours. Great view of the city from our room.
We would like to return to Bucaramanga and Serenity Suites.
Debbie
Debbie, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
25 Apr 2017
Wake up in a birds paradise a top of the city
Getting to Serenity Suits you think you are leaving the city. The road climbs up a steep hill surrounded by forest. Soon you are at the top of a hill in a quiet modern neighbourhood where you have the most astounding view of the city. Serenity Suits is located in a secluded street (our taxi driver had to ask for directions), a dead end street next to a forest park full of a variety of birds and a trail that takes you down to town on a beautiful walk. Although you are almost out of the city, you are 10 minutes from great shopping (Shop for locally hand made leather products) and 20 from downtown (visit the market in carrera 15) in taxi rides that cost less than 5 bucks. Hosts Sandra and Gustavo run this boutique hotel like their own home and treat you like family without being intrusive. We stayed with them for three nights as part of a recent backpacking trip to Colombia. Our room had a balcony with a full view of the city. We had the same wonderful view from the shower! The room was modern, with air conditioning TV and ample space. We were woken up in the morning to soothing wild bird songs. We were treated to a magnificent breakfast that Sandra cooked for us every morning with her own take on traditional Santanderean food. We did bird watching while having breakfast at the balcony: What a Treat! Gustavo and Sandra looked after us offering suggestions and directions to places to visit, eat and hung out. Thney have a trusted taxi driver that they called when needed. Gustavo
Fernando
Verified Expedia guest review
10/10 Exceptional
5 Nov 2016
Our stay at Serenity was lovely
Beautiful setting with view and very attentive hosts. The room was artistically and carefully designed with luxurious amenities. Healthy fresh breakfast on patio overlooking the spa and swimming pool. I highly recommend to other travelers to stay at this fine hotel .
Verified traveller
Verified Orbitz guest review
10/10 Exceptional
29 Aug 2016
Elegant Stay
An elegant, safe, and comfortable stay with a beautiful family in Bucaramanga.
D
Verified Expedia guest review
10/10 Exceptional
14 Apr 2017
Recomendadisimo
El lugar es hermoso, puedes ver la ciudad desde el balcón del restaurante. La comida es deliciosa, es limpio, está bien ubicado. Lo mejor es el servicio. Sandra, su esposo Gustavo y su hija son personas muy amables, todo el tiempo están pendientes de ti. Sin duda alguna, regresaría a Serenity Suites.