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Hivernage Secret Suites & Garden

5.0 star property
Luxury riad with outdoor pool, near Jemaa el-Fnaa

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Photo gallery for Hivernage Secret Suites & Garden

Interior detail
Executive Suite | Premium bedding, pillow-top beds, minibar, in-room safe
Outdoor pool, pool loungers
Executive Suite | View from room
Executive Suite | Living area | Flat-screen TV
Near Palais des Congrès, Hivernage Secret Suites & Garden offers a tranquil oasis with a spa tub, outdoor pool, and sun loungers. Savor breakfast or dinner at the on-site restaurant and enjoy free daily manager's receptions.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free breakfast
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The current price is Rp3.853.310
Rp4.394.507 total
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite

Executive Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite

Highlights

Garden
Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

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The price is Rp4.556.312
Rp5.114.147 total
includes taxes & fees
1 Jun - 2 Jun
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About the area

Map
Rue El Houssima, Quartier de l'Hivernage, Marrakech, 40000

What's nearby

  • Palais des Congrès - 7 min walk - 0.6 km
  • Marrakech Plaza - 15 min walk - 1.3 km
  • Menara Mall - 1 min drive - 0.8 km
  • Majorelle Garden - 2 min drive - 2.2 km
  • Jemaa el-Fnaa - 3 min drive - 1.8 km

Getting around

  • Marrakech (RAK-Menara) - 10 min drive
  • Marrakech Central Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Casino de Marrakech - ‬12 min walk
  • ‪Cappuccino - Morocco - ‬13 min walk
  • ‪Paul - ‬8 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬13 min walk
  • ‪nozha by mövenpick - ‬7 min walk

About this property

Hivernage Secret Suites & Garden

Located just 3.2 mi (5.2 km) from the airport, Hivernage Secret Suites & Garden offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious riad include a hot tub, a snack bar/deli and a terrace.

Languages

Arabic, English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in time ends: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Free daily reception
  • Room service
  • Snack bar/deli

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • An outdoor pool
  • Hot tub
  • Art Deco architecture

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per room (one-way)

Children & extra beds

  • Rollaway beds are available for EUR 45.0 per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hivernage Secret Suites Garden Hotel
Secret Suites Garden Hotel
Hivernage Secret Suites Garden
Secret Suites Garden
Hivernage Secret Suites &
Hivernage Secret Suites & Garden Riad
Hivernage Secret Suites & Garden Marrakech
Hivernage Secret Suites & Garden Riad Marrakech

Frequently asked questions

Does Hivernage Secret Suites & Garden offer free cancellation for a full refund?

Yes, Hivernage Secret Suites & Garden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hivernage Secret Suites & Garden?

Yes, there's an outdoor pool.

Are pets allowed at Hivernage Secret Suites & Garden?

Sorry, pets aren't allowed.

Is parking offered on site at Hivernage Secret Suites & Garden?

Sorry, there's no on-site parking at Hivernage Secret Suites & Garden.

Is an airport shuttle service offered by Hivernage Secret Suites & Garden?

Yes, an airport shuttle is available. The charge is EUR 25 per room one-way.

What are the check-in and check-out times at Hivernage Secret Suites & Garden?

Check-in ends: anytime. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Hivernage Secret Suites & Garden?

No, this riad doesn't have a casino, but Casino de Marrakech (14-min walk) and Le Grand Casino de La Mamounia (18-min walk) are both nearby.

What is there to do at Hivernage Secret Suites & Garden and nearby?

Hivernage Secret Suites & Garden has an outdoor pool and a hot tub, as well as a garden.

Are there restaurants at or near Hivernage Secret Suites & Garden?

Yes, there's an on-site restaurant that offers local and international cuisine.

What's the area around Hivernage Secret Suites & Garden like?

Hivernage Secret Suites & Garden is a short 5-minute walk from Avenue Mohamed VI and 16 minutes' walk from Marrakech Plaza.

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Hivernage Secret Suites & Garden Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.8/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Every was awesome all staff did an outstanding job. Location quiet and close to the busy district
Shawn, 5-night trip

10/10 Exceptional

Lovely quiet spot set in peaceful gardens with pool, great breakfast and extremely kind and helpful staff
Ayana, 5-night trip

10/10 Exceptional

Beautiful and Best Service

This place was so beautiful and the staff was so incredibly friendly. It is close to all the major sites and the service is amazing.
Joshwa, 3-night trip

10/10 Exceptional

Excellent

Amazing Hotel & Staff - Would recommend for any couples looking for a little private time in a very cozy atmosphere.
STEEN, 4-night trip

10/10 Exceptional

Amazing Experience

Hivernage was amazing. The garden and pool area are such a nice and quiet escape from wherever you are coming from. The service here is also outstanding, the staff go out of their way on every request.
Joshwa, 1-night trip

6/10 Good

Much better options nearby for the price. This property does not deserve the star rating it boasts. Very run down and shabby
david, 3-night trip

10/10 Exceptional

Relaxing
Kathy, 1-night trip

6/10 Good

Riad could be 5 star, but Ayoub is the best!!

Temperatures were running even higher than normal so I msg'd the Riad prior to our cancellation date to ensure that the a/c was working well and was assured it was. The riad knew our arrival time because they arranged for our transportation. When we arrived the air in the room was not on (it was 112 that day!) When they turned it on, initially cold air was coming out but within 1 hour, no more cold air. Abraham offered to move us to a "better" room for an additional fee. The room was larger but the a/c unit could not handle the size of the room. We wound up sleeping on the couch because it was the closest to the a/c. We shared our frustrations with Ayoub, a different mgr, and he was completely customer focused. We had to move to yet a 3rd different room, but he assured us that the a/c would work properly and he delivered on his promise. The only downside was no a/c in the bathroom area so you had to shower quickly and then get ready in the bedroom. This riad could be amazing if they would do 2 things...upgrade the a/c in each room (there are only 6!) and improve the level of customer service. Ayoub is fantastic - as is the young lady that cleans the rooms and much of the property - and they are what kept us at the property! Ayoub was truly the one person who really seemed to care about customer satisfaction and would not only keep his promise but follow up to make sure your problem was resolved to your satisfaction. This place could go from good to great...
Merrill, 4-night trip

10/10 Exceptional

Accueil et calme

Très bon accueil. Hotel très bien situé au milieu de la verdure. Personnel souriant et sympathique, agréable et délicieux petit déjeuner.
jacques, 1-night trip

10/10 Exceptional

Said, 3-night trip

10/10 Exceptional

Une Nuit Parfaite dans un Hôtel Exceptionnel

Nous avons passé une nuit absolument parfaite dans cet hôtel. La chambre était impeccablement propre, spacieuse et décorée avec goût. Le lit était extrêmement confortable, nous avons très bien dormi. Le petit-déjeuner était varié et délicieux. Le service était irréprochable, le personnel était accueillant, professionnel et toujours prêt à nous aider. Nous recommandons vivement cet hôtel et nous y reviendrons sans hésitation ! ---
ILHAME, 1-night trip

10/10 Exceptional

Havre de paix

Tout etait parfait et le service excellent. La localisation etait au calme et pas trop loin du centre ville.
Wassila, 2-night trip

10/10 Exceptional

Florence, 1-night trip

10/10 Exceptional

nitsan, 1-night trip

10/10 Exceptional

Juste parfait

Tout a été parfait. Le personnel est exceptionnel ainsi que l'hôtel.. Juste magnifique.
Antonin, 8-night trip

10/10 Exceptional

Le calme de l établissement, la décoration soigné, petite piscine mais très utile, le tout dans un quartier retiré et sécurisé
4-night trip

8/10 Very good

AMYN-MOHAMED, 1-night trip

8/10 Very good

Établissement propre et entretenu tous les jours. Changement des tapis lorsque nous y etions. La salle de bain de notre chambre est à revoir : robinetterie , douche.
Arnaud, 5-night trip

10/10 Exceptional

3-night trip

4/10 Fair

We have booked our Holiday for one week in Hotel Hivernage Secret Suites & Garden but unfortunately, the Room was very cold the Carpets and the Bath towels were very old the Restaurant is no Restaurant it was a room with a feu table no atmosphere, for me it didn’t look like a restaurant. At the Breakfast, there was no service we waited for 20Minuts and we couldn’t help our self’s Because it was a very small variety that we couldn’t eat after that we went out to eat our Breakfast. The Riad didn’t look like on the Internet, it's Small. The TV remote control had old Batteries you can`t change the TV Stations. The Terrassa on the ground and on the top floor had very poor furnisher. For me, I will give this Riad a maximum of 2 Stars. Unfortunately, after tow night we couldn’t stand it so we went to match better Hotel and also we lost the Money that we paid. In General, don’t believe the rate on the Internet and be Shure before you book online its your Monay!
7-night trip

2/10 Poor

7-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

Room was great. Helpful staff. Towels and robes need an upgrade.
Carlos, 2-night trip

8/10 Very good

If you like quiet friendly places then this is the place for you! We has trouble finding it because although it's very near to the town it's well hidden. Its set in q nice garden and only has about 6 rooms so a very peaceful place to stay. Staff very friendly and welcoming. Rooms generally very clean although the wardrobe could have done with a bit of a dusting. On site restaurant food very nice but as to be expected, it's a bit more pricey than venturing out to one of the many restaurants in the town. Within easy walking distance of Marrakech main shopping mall and also easy to walk to the new town. Old town only 5-10 mins in a taxi. Hotel was also very happy to arrange trips to see different tourist attractions and the price for these was actually very reasonable. Was a little disappointed they didn't give complimentary water / fruit in our room for our arrival but they did give us a nice mint tea. Room facilities good with good Wi-Fi and tv. Minor niggles aside, we were very pleased with our choice of place to stay and if we ever come back to Marrakech we would definitely stay here again.
Reece, 7-night trip

10/10 Exceptional

Hivernage Secret Suites comfy yet "authentic"

Hivernage Secret Suites was what we hoped for -- a comfortable, roomy place centrally located but still outside the congestion of Medina. In many ways, it felt more like a mansion than a hotel. Well maintained, and showed heritage unmatched by new hotels. More privacy than a bed-and-breakfast. Not a riad, since it is not built around a central courtyard. However, the advantage of the layout is spacious feel to the beautiful gardens and pool/patio areas. We found the food delicious and eating poolside was lovely. The staff was unfailingly eager to please. Big balcony went unused due to early October heat. Safe, modern neighborhood. At the very outer range of walking distance to Medina, but easy to get a taxi. The only minor complaints were balky cable TV reception and wi-fi that didn't quite reach to our room. We didn't visit Morocco to be glued to electronics anyway.
Glenn, 2-night trip