2/10 Poor
4 Aug 2024
Property itself was fine, had no complaints initially. The big issues were that there were bed bugs, guy at the front desk is grumpy and has a terrible attitude, and refused a refund for the bed bugs. I understand they have a no refund policy no exceptions, but bed bugs is a health hazard and they should’ve insisted on a refund themselves. Guy at the front desk thought it was ok to be a jerk and give me attitude even tho I was being nice, but when I gave him the same energy back he just said have a good day and waved me off.
Shannon
Shannon, 2-night business trip
Verified Expedia guest review