Hotel is very well situated in Alagna , less than 10 minute walk from the telecabine to the slopes.
The hotel provides a shuttle service to/from the telecabine in the morning and mid afternoon and is less than 100m from the bus stop for the public navette service when the hotel service isnt operating.
All staff were extremely welcoming and professional. Our long journey meant that we arrived at 22.45 , well after the reception closes, but there were staff available in the bar, anticipating our arrival, who passed us our room keys, and left the admin side of check in until the morning.
Breakfast is good, coffee is excellent as you would expect in Italy , we didnt eat in Corno Bianco restaurant in the evenings, but the food & drink quality, menu selection and service level in the Bierstube bar did not disappoint.
Spa and Pool facilites were clean , modern, the right size for the hotel with indoor and outdoor pool. Keeping the Sauna/Steam room limited to age 16 and over ensured a relaxed atmosphere - spa staff were very helpful.
Rooms themselves were spacious, clean and well maintianed. The free wifi is essential when travelling with teenagers. No limit to the number of devices per room is another bonus.
The only minor issue that we reported to reception, a non functioning coffee machine, was resolved before our afternoon return the same day.
In the suite, the kitchenne has a hob, but no plates/pans/utensils - dont plan to self cater, use the local restuarants instead!