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Hotel VSI

2.5 star property
Hotel with outdoor pool, near Quinta Alegría Shopping Mall

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel VSI

View from room
Standard Double Room, 2 Double Beds, Pool View, Poolside | Desk, laptop workspace, iron/ironing board, free WiFi
Point of interest
Exterior
Reception

Reviews

6.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free parking nearby
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 2 Double Beds, Pool View, Poolside

Standard Double Room, 2 Double Beds, Pool View, Poolside | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Pool View, Poolside

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Griddle
Cable channels
Daily housekeeping
Desk
Laptop workspace
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Mixed Dorm, Pool Access, Garden View

Desk, laptop workspace, iron/ironing board, free WiFi

Family Suite, Mixed Dorm, Pool Access, Garden View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Griddle
Cable channels
Daily housekeeping
Desk
  • 40 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Ensuite, Pool View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Ensuite, Pool View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Griddle
Cable channels
Daily housekeeping
Desk
Laptop workspace
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Free WiFi
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8.0 out of 10, Very good, (842)
The price is Rp841.267
Rp1.053.665 total
includes taxes & fees
29 Jan - 30 Jan
Hotel Hacienda Del Caribe
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About the area

Map
Av 45 S/N Norte Esq. calle 14 bis, Col Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Alegría Shopping Mall - 11 min walk
  • Quinta Avenida - 11 min walk
  • Playa del Carmen Main Beach - 16 min walk
  • Mamitas Beach - 17 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Tulum Intl. Airport (TQO) - 94 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.5 km
  • Area shuttle

Restaurants

  • ‪El Arbolito Taco Stand - ‬3 min walk
  • ‪El Oasis Mariscos - ‬4 min walk
  • ‪Ty-coz Express - ‬3 min walk
  • ‪Cantina Don Pp - ‬1 min walk
  • ‪Antojitos Yucatecos - ‬4 min walk

About this property

Hotel VSI

Hotel VSI puts you a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. Also, Xplor Theme Park and Playa del Carmen Main Beach are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 7 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop

What to do

  • Beach nearby
  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free pool cabanas

Facilities

  • Built in 1998
  • Communal living room
  • An outdoor pool
  • Reception hall
  • Traditional architecture

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Griddle

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 11 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel San Ignacio Playa del Carmen
San Ignacio Playa del Carmen
Hotel Villas San Ignacio Playa del Carmen
Villas San Ignacio Playa del Carmen
Villas San Ignacio
Hotel VSI Hotel
Hotel Villas San Ignacio
Hotel VSI Playa del Carmen
Hotel VSI Hotel Playa del Carmen

Frequently asked questions

Does Hotel VSI offer free cancellation for a full refund?
Yes, Hotel VSI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel VSI?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 11 PM.
Are pets allowed at Hotel VSI?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel VSI?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel VSI?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel VSI?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Hotel VSI and nearby?
Hotel VSI has an outdoor pool and access to a nearby outdoor pool.
What's the area around Hotel VSI like?
Hotel VSI is in Gonzalo Guerrero, a short 11-minute walk from Quinta Avenida and 16 minutes' walk from Playa del Carmen Main Beach.

Hotel VSI Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Loved our stay here over xmas vacation, 2022. The place is listed at a good pñrice (700p a night). We didnt like our upstairs room very much, because of the size, so they gladly moved us to the lower level room (105). It was an amazing room with a fridge and two beds. They didnt charge us any more money. The pool is nice and clean! Hot water didnt work once, but it was fixed later. Location is a 20 min walk to mamitas public beach and theres lot of restaurants and shops on the way there ( on Constituyentes). The staff were really cool! Karla and the rest helped us with questions we had. For the money is a great deal and a nice place to stay. I would love it if they had a little bar or restaurant on the premises. Burger king is right next door with lots of places to buy drihks.. Thankx VSI. I will be back!!!!
Verified Expedia guest review

2/10 Poor

bad hotel
The hotel didn't have hot water for three days and at times, no water at all for showering. We mentioned it to the management and they didn't seem to do much of anything about it. I was supposed to have three single beds in the room, but was only provided two beds and a couch. On my last day, very unhappy, I spoke to the manager to ask about a partial refund due to the conditions, and she told me to talk to hotels.com since I booked with them, or that they could reimburse me half of my money, but after considering that, I decided that it was not appropriate to make me pay for the stay when I did not feel at all comfortable staying there. The manager then disappeared and the employee who was there declined to reimburse me at all. Please do not stay at this hotel, it is not worth the money. Bad service and not a good place to stay. Very cheap and chintzy.
benito, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

There is no free shuttle
THERE IS NO FREE FERRY SHUTTLE O BEACH SHUTTLE , AND FREE SELF PARKING IS ON THE STREET PLACE DONT LOOK LIKE ON THE PICTURES , FEES ARE TO BE COLLECTED BY THE HOTEL IN DOLLARS CONVERTED TO PESOS ON THERE ON RATE CHANGE THAT IS WAY HIGER OF WHAT THE EXCHANGE IS PLUS A 10% MORE TO USE A CREDIT CARD , PLUS I GOT SOME BED BUG BITES
Alex, 3-night trip
Verified Expedia guest review

2/10 Poor

Money's worth
Very dirty, pool is a small and you'd prob get a disease. Hard to find for taxis. Picture is not even close to look of place. Staff friendly and very helpful at least. Worst part that you aren't getting a deal. The hotel us not worth what it says on expedia. The sale price is actually the price of room as I asked how much for an extra room. Staff got embarrassed once I asked why it advertises a room worth 100 when it is not even worth 40 like I paid.
1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, rooms were good.
Place was good for the money. I got a 2 bed and 1 bath room. Quiet and centrally located. Renovating right now so a bit noisy during the day. It's gonna be beautiful. Very friendly staff.
Verified Expedia guest review

4/10 Fair

Nosotros nos hospedamos dos dias pero con días de diferencia entre uno y otro es decir, estuvimos una noche, nos fuimos en la mañana y regresamos a nuestra segunda noche 5 días después.. la primera noche que estuvimos la alberca estaba verde de lo sucia que estaba, nos dieron excusas pero pues eso no justificaba nada.. califique mi estancia como mala por eso y a la siguiente noche que nos hospedamos que fue 5 días después, entregamos la habitación a las 12 y preguntamos si podíamos seguir haciendo uso de las instalaciones y nos dijo el gerente que no.. que porque nosotros habíamos dado una mala opinión sobre la primera noche que estuvimos el se sentía con el derecho de no recibirnos y pedirnos retirarnos por la mala opinión que habíamos dado sobre la alberca y que si no nos había gustado el hotel pues mejor nos retiráramos que él no tenía problema en dejar ahí a otros huéspedes después de hacer su check out pero que a nosotros no nos quería ahí por la mala opinión su actitud a la defensiva, burlona, irónica, prepotente y alzando la voz.. yo solo di mi opinión porque me la pidieron y porque era la verdad.. entonces si no quieren opiniones porque son “malas” entonces no las pidan.. las empleadas de limpieza y recepción muy amables.. el problema fue el “encargado” o gerente no se que sea ese señor que no sabe tratar el cliente
Verified Expedia guest review

6/10 Good

La alberca se veía verde!! Como ya con lama.. me gusto el burguer king de enfrente
Gabriela, 1-night family trip
Verified Expedia guest review

6/10 Good

Raymundo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Llegue al hotel y no encontraban mi reservacion, a pesar de que le mostre imagenes de mi reservacion mediante expedia, ademas pague para 2 camas matrimoniales y no tenian disponibilidad. Una terrible experiencia
Jose Alberto, 1-night business trip
Verified Expedia guest review

8/10 Very good

Veronica, 1-night trip
Verified Expedia guest review

2/10 Poor

Lizbeth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exxelente para ejecutivos y viajeros
3-night trip
Verified Expedia guest review

2/10 Poor

No me respetaron el pecio publicado
No respetan el precio publicado. Que es mas el 19% de impuestos. Y si pagas von tarjeta de cobran un 5% mas. Me toco ver un huesped que por cancelar mismo dia, le cobraron la habitacion
5-night trip
Verified Expedia guest review

2/10 Poor

Hotel cero recomendable
Las personas recepción y personal de limpieza no tuvimos problemas al contrario fueron excelentes anfitriones, pero su gerente y su esposa pésima actitud, se negaron a prestarnos toallas, un sartén para calentar comida, no limpiaron la alberca en nuestra instancia, tenía lama, le dejamos la llave para la limpieza y no la hacian, y nos percatamos que las sábanas de unas de las camas tenían sangre y se negaron a cambiarlas o sea como es posible que pongan ese tipo de sábanas es muy anti higiénico, pésimo cero recomendable nos tuvieron que cambiar de habitación 3 veces porque en una no servía el aire, en la segunda un colchón estaba en muy malas condiciones, las instalaciones nada que ver con sus fotografías lo vuelvo a comentar cero recomendable.
Lorena , 6-night trip
Verified Expedia guest review

8/10 Very good

HOTEL PARA VIAJERO
Hotel tranquilo y agradable, cerca del centro e ideal para ejecutivos que van a trabajar
Armando, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Recomendable
En general nuestra estancia fue muy buena, el personal siempre fue amable y atento. La alberca pequeña pero muy linda, la habitacion cuando nos la entregaron estaba muy limpia, cama y almohadas muy comodas y super limpias, los espacios los estan remodelando por lo que creo que en unos dias podra lucir en su esplendor. Lo que no nos gustó es que en nuestro segundo dia no hicieron el aseo, la ventana que da a la calle no cerraba y el wifi no llegaba hasta nuestra habitacion. Tambien les falta arreglar la escalera pues se ve un poco fea a la hora de subir o bajar, ya con los arreglos que le estan haciendo quedara muy bonito. Pero en general estuvo muy bien, lo recomiendo!!
Wendy, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

5-night family trip
Verified Hotels.com guest review

6/10 Good

Si acaso, hospedarse solo para ir a dormir.
Colchones de mala calidad, se ve muy sucio el hotel, los botes de basura abiertos junto a la escalera para subir a las habitaciones, la piscina no se ve muy limpia, las toallas se usaron por alguien que previo a nuestra ocupación uso la recamara para bañarse. La información en internet dice que el estacionamiento es gratis (pero en la calle porque estacionamiento NO TIENE). Hay televisor pero CERO canales de ningún tipo. El jabón es tan chico que es de un solo uso por persona, hay que pedir en la recepción mas,
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Habitaciones muy feas, sucias, todos los blancos manchados (sabanas, toallas, fundas); problema con la reservación muy mala atención.
Gabriela, 1-night trip
Verified Expedia guest review

8/10 Very good

Hotel para solo dormir
Es un hotel sencillo, ideal para solo llegar a dormir, esta como a 10 min caminando de la 5ta avenida
Carlos, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

muy bienexelente
Cuauhtemoc, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Vistelse på hotel san ignacio
Ett litet hotell som hade fina rum men erbjöds ingen handduk, tvål, hårfönare, minibar eller vatten på flaska som utlovades. Skulle vara daglig städning varje dag men rummet städades enbart 2 dagar under vår vistelse. Det erbjöds heller ingen transport till centrum, buss terminalen och stranden som även det utlovades på deras hemsida. Poolen var även inget vidare, rengjordes inte och var grön. Rummen var fina och moderna men hotellet låg i ett område med mycket ljud och buller och exakt bredvid den stora motorvägen. Svårt att hitta positiva saker men det stora utbudet av kanaler på teven och internet i lobbyn var väl det bästa skulle jag säga. Tack
4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel agradable,sólo alberca no se veía muy limpia
Buena estancia, como a 15 min de la 5ta Av. el dueño muy atento, las empleadas no mucho
Verified Expedia guest review