Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Popular amenities
Bar
Free parking
Free WiFi
Restaurant
Main amenities (10)
Daily housekeeping
Restaurants and bar/lounge
Meeting rooms
Terrace
Front desk safe
Concierge services
Free newspapers in the lobby
Luggage storage
Limited hour front desk
Banquet hall
Feel at home (6)
Private bathroom
Television
Terrace
Daily housekeeping
Coffee/tea maker
Free self-parking
The current price is Rp1.236.213
Rp1.236.213
Rp1.483.456 total
includes taxes & fees
18 May - 19 May
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
28 sq m
Sleeps 3
1 Single Bed and 1 Double Bed
View all photos for Double Room
Double Room
Highlights
Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
28 sq m
Sleeps 2
1 Double Bed
View all photos for Single Room, 1 Single Bed, Non Smoking
Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
Arabic, English, Hindi, Urdu
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Working away
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Banquet hall
Room amenities
Be entertained
28-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham
Frequently asked questions
Does The Charles Hotel offer free cancellation for a full refund?
Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Charles Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Charles Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Charles Hotel?
Check-in start time: 3 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near The Charles Hotel?
Yes, there's an on-site restaurant.
What's the area around The Charles Hotel like?
The Charles Hotel is a short 3-minute walk from Chatham Station and 5 minutes' walk from Central Theatre.
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The Charles Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.6/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Shower
Bed
Lobby
Water
Family friendly
Restaurant
Parking
Welcoming
Reviews
4/10 Fair
30 Apr 2025
Empty reception area
The check-in and out time was too long. There’s no one fixed in the reception so you just have to keep waiting and waiting. You may have a tired day already and come up with this kind of no mans land is absolute terrible.
Verified traveller
1-night trip
4/10 Fair
27 Apr 2025
Disappointing
Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
Andrew
Andrew, 1-night trip
6/10 Good
13 Apr 2025
Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
Sarah
Sarah, 1-night trip
2/10 Poor
10 Feb 2025
Rooms advertised is not the room you will get
The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE
WHAT ELSE DO YOU WANT ME TO SaY !
Jackie
Jackie, 1-night trip
10/10 Exceptional
21 Jul 2024
It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history
Paul
Paul, 1-night trip
10/10 Exceptional
23 Aug 2024
Yh really good
Zack
Zack, 1-night trip
10/10 Exceptional
21 Sep 2022
Really Welcoming and Friendly at reception, room clean and comfortable Good location all near the local attractions
Robert
Robert, 1-night trip
6/10 Good
26 Jul 2024
Beding and towels were clean.Bed comfortable.
Diane
Diane, 1-night trip
4/10 Fair
5 Jan 2025
Sadly deceiving..
Disappointed that this hotel is listed by hotels.com
Having stayed at many, we were surpised to find this as poor as it was.
No english-speaking night staff made communication difficult.
We had two rooms, both of which smelled of the indian restaurant below.
This isn't mentioned.
Mark
Mark, 1-night trip
8/10 Very good
7 Jul 2023
Friendly staff.
Graham
Graham, 1-night trip
2/10 Poor
6 Sep 2024
Poor check in service, rooms had a bad smell and the bathroom was so small it was difficult to move around and get into the shower.
Verified traveller
1-night trip
2/10 Poor
1 Dec 2024
Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Johnathan
Johnathan, 2-night trip
8/10 Very good
13 Dec 2022
warm and pleasent
this hotel was as good as it gets for the money ,warm and cosy.
June
June, 1-night trip
8/10 Very good
6 Aug 2022
See you next time! 👍
I was visiting family, so just required a base. The hotel was ideal and I spent 3 nights/4 days in the area. I would definitely stay at the hotel again, as I regularly visit my family.
Matthew
Matthew, 3-night trip
4/10 Fair
6 Sep 2024
Not great at all.....
Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
Paul
Paul, 1-night trip
4/10 Fair
1 Sep 2024
The rooms are very spacious and reception and dining area is very nice. We were however made to wait outside for a while before we could get in. In fact another resident eventually opened the door. And there was no apology nor explanation when staff came. The carpets are dirty and the room smelled musty . We slept with the window own to minimise the smell. The breakfast service was good though
Rufaro
Rufaro, 1-night trip
4/10 Fair
29 May 2024
Nothing really apart from the tv Internet
Redouan
Redouan, 1-night trip
2/10 Poor
6 Sep 2024
The room was a decent size but there was a strange smell in the room, the bathroom was very small and hard to manoeuvre around.
There was a lot of mould around the seals in the shower.
The bed had a large dent in the mattress and clearly needs replaced.
The walls of the room need cleaned, tv remote was filthy.
I only stayed because it was a single over night stay otherwise I would have found alternative accommodation.
Verified traveller
1-night trip
2/10 Poor
30 May 2024
There was no towels in the bathroom.
Staff knocked on the door before checkout time.
On leaving, I pulled back the sheets, and there was blood and urine stains on the matress.
Disgusting!!
Janet
Janet, 1-night trip
8/10 Very good
11 Jun 2022
Excellent short stay at the Charles Hotel Chatham.
The Charles Hotel is very handy for the centre of Chatham. The room and en-suite toilet were very clean. The shower is excellent. The bed was very comfortable. The staff were friendly. It is very near the Station.
On the downside the tv had no stations and the road outside is very busy but there is secondary glazing which helped. We didn’t eat there.
Overall it was excellent.
David
David, 3-night trip
6/10 Good
17 Jul 2022
Comfortable place to crash for one night, nothing special but you get what you pay for. Only trouble we had was there was no hot water for the entirety of our stay, so we were lucky it was hot outside so a cold shower was refreshing.
James
James, 1-night trip
6/10 Good
15 Aug 2024
Servicable but not recommended.
Meh. It was ok I suppose. Was blocked in the narrow car park. The narrow metal spiral steps to get in the building were not good if you have a bag. Inside was clean but minimal. No lift. Narrow steps on the stair cse to the second floor. Bed was hard. Even after we turned on the switch for the hot water and waited, there was no hot water for the shower. No a/c just a fan.
Ian
Ian, 1-night trip
8/10 Very good
25 Oct 2022
Staff were great from start to finish. They accepted a very last minute booking, and were nothing but friendly. I had an issue with the tv aerial in my room and it was no trouble at all to come and pop a new one in. My room was comfortable, and actually really quite big. The shower was great. Nothing to complain about! If I ever need to come back to Chatham, I’d look to book here first. Would recommend!
Sarah
Sarah, 1-night trip
2/10 Poor
10 Aug 2023
Rubbish
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Azhar
Azhar, 1-night trip
4/10 Fair
3 Jul 2023
Poor condition and cleanliness and service.
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.