This is a CHARMING family run hotel located at the base of the Old City in Plovdiv, a short walk to the panaramic summit over looking the entire city. The hotel's staff was multi-lingual, but did not speak English. This was unusual in the year 2020 and quite frankly just made things a little bit more authentic and charming for me. With the use of Google Translation on my iPhone communication was never a real problem. This hotel is not within walking distance from the bus station, so you will need to use a taxis. Overall, I was very pleased with this hotel and highly recommend it.