2/10 Poor
5 Dec 2024
I checked in late in the night. (1:30 am) As I walked into my room it was very hot (86). I turned off the heat at the thermostat. But the unit kept running. I called the front desk. They said there’s nothing they could do because all the rooms were booked. So I unplugged the unit. I couldn’t sleep until about 5:30 in the morning because the room was so hot. As I checked out, I talked to the front desk again. Different manager on duty. Told him about the situation. All he did was say sorry and handed me a bottle of water. I will not be staying at this hotel again.
Carl
Carl, 1-night business trip
Verified Hotels.com guest review